Sif Jakobs Jewellery Reviews 592

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, often describing them as beautiful, high-quality, and matching the descriptions on the website. Many appreciate the variety of items available and the appealing packaging. However, some people were dissatisfied with aspects of the delivery service and order fulfillment. Issues included long shipping times, disorganized packaging, missing items like gift wrap or message cards, and orders arriving in multiple boxes. Some customers also reported problems with tracking information not updating, items being out of stock after purchase, or receiving incorrect items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful and high-quality... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the beautiful and high-quality... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast delivery, with... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the quick delivery, with orders... See more

Based on these reviews

Rated 3 out of 5 stars

I ordered a gift wrap and a message card along with the products, but they were not included in the delivery. The shipping process also took too long, and the packaging was not done with care — everyt... See more

Company replied

Rated 3 out of 5 stars

Hi! I like your company’ juelry. However, it took 15 days for me to get my order… Also, maybe I didn’t notice while ordering, but I would preffer to receive my order just in one box, instead of three... See more

Rated 5 out of 5 stars

We were on a Tauck river cruise and my partner Nancy loved your jewelry display there,bought some. I made a mental note what she looked and liked. Just celebrated her birthday surprised her with brace... See more


Company details

  1. Jewelry Store

Written by the company

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Free delivery on all orders within EU

Enjoy free delivery on all orders within EU!

Don't worry about delivery costs. We offer free delivery on all orders within EU.

Contact info

3.7

Average

TrustScore 3.5 out of 5

592 reviews

5-star
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1-star

Replied to 81% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

First of all the earrings are…

First of all the earrings are beautiful, quick delivery and service.

June 8, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hi Dyrleif,

Thanks for your great review and 5 stars!
I'm happy that you are satisfied with the design, delivery and service. It's always great to hear for us.

I hope you'll have a great summer
Sofie

Rated 4 out of 5 stars

Great product but go express delivery option

Love my new earrings, exactly as pictured on your website and lovely quality for price. I went for standard delivery and it did take longer than I would have expected as placed order on 7th of June and received order only this wee on 19th of June.

June 7, 2023
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Reply from Sif Jakobs Jewellery

Hi Susanne,

Thanks for your 4x⭐️ review.
The Galatina earrings are also so pretty! I fully understand your choice.

I'm sorry to hear that it took so long time to receive the package, that's not normal for us. I hope that the waiting was worth it.

Best regards,
Sofie

Rated 1 out of 5 stars

I am still waiting for my ancklet

I am still waiting for my ancklet, bought the 4th of june !

June 3, 2023
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Reply from Sif Jakobs Jewellery

Dear Anne

Thank you for your time to make a review.

We are sorry to hear you have not yet received your order.

Please send an email regarding your order to online@sifjakobs.com and our customer service shall help you with this.

Best regards
-Lisee

Rated 5 out of 5 stars

Love the jewelry, Found it on a River Boat cruise and ordered more.

Earrings were gorgeous and I wanted another pair in another color. I ordered another pair and they are even prettier.

June 3, 2023
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Reply from Sif Jakobs Jewellery

Hi Susan,

We are happy to hear that you are happy with both pair of earrings you've ordered.
I fully understand your excitement for Roccanova, they are so pretty!

Have a nice summer!

Kind regards,
Sofie

Rated 5 out of 5 stars

Glad to find you 🌟 Sif Jakobs

Beautiful statements jewels from an amazing collection and artist💗 really good quality and excellent services/delivery !!

May 18, 2023
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Reply from Sif Jakobs Jewellery

Hi Olga,

Thanks for your 5 star review also, we are happy about you like our collection and delivery 💕

Have an amazing summer

Sofie

Rated 5 out of 5 stars

I like so much this products

I like so much your products because they are calitative and fine

May 14, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hi Fatu,

Thanks for the ⭐️⭐️⭐️⭐️⭐️'s
We are always happy to know that you are satisfied with our jewellery. I hope they will be worn to your important occasions.

Kind regards,
Sofie

Rated 5 out of 5 stars

Beautiful and classy piece of jewelry

Beautiful and classy piece of jewelry. The shipping was very quick and I get a lot of compliments.

April 13, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear DaLanena,

Thank you for your positive feedback.
We are very pleased that you are satisfied with your new jewellery and our service.

All the best,
Ed

Rated 4 out of 5 stars

All good, shipping not the fastest

Nice products and packaging. Reliable fulfillment. The time between order placement and actual shipping start is not state of the art, a bit slow.

April 5, 2023
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Reply from Sif Jakobs Jewellery

Dear Pawo,

Thank you for taking your time to leave a review.
We are very pleased that you are satisfied with your new jewellery and we apologize for the slow delivery.

All best,
Ed

Rated 5 out of 5 stars
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Martin,

Thank you for your positive feedback.
We are very pleased that you are satisfied with your new jewellery.

All the best,
Ed

Rated 5 out of 5 stars

Very reliable site👌

Very reliable site👌
Very friendly and completely satisfied with service. always answer my question very helpful!
shipping and a return item went perfectly to the Netherlands

jewelry is peachy❤️

April 18, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Nisa,

Thank you for your positive feedback.
We are very pleased that you are satisfied with your new jewellery and our service.

All the best,
Ed

Rated 5 out of 5 stars

Sif Jakobs Jewellery is BEAUTIFUL

Sif Jakobs Jewellery is BEAUTIFUL!
Not only did I have a smooth checkout process, but I’ve also received my package perfect timing with no delays or issues! My beautiful watch was freshly packaged & shine greatly once I opened it. It is very classy looking and clean! 10/10

March 25, 2023

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