Sigma Sports - Hampton Wick Reviews 

1,229
TrustScore 5 out of 5

4.8

High Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a bike fit at Sigma sports and it was a really insightful and helpful experience. Salvo was exceptional when it came to what I was looking for from the bike fit and also offered some strength tra... See more

Rated 5 out of 5 stars

Sigma are a great shop. They have very knowledgeable, helpful and friendly staff and because they sell many different brands of bike they will find the right fit for you as opposed to pushing one bran... See more

Rated 5 out of 5 stars

Supreme customer service today. Eddie deserves Employee of the Month 👍 Gave me reassurance about a worry I had regarding my frame (saving me an unneeded and expensive trip to a carbon inspection shop... See more

Rated 5 out of 5 stars

Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to con... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, United Kingdom

  • 0333 006 8833

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,229)

3,235 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Retailer with a Shop

Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to consider options as they did not have the full range of colours in stock there. Ordered online & received within a few days. Very pleased with purchase & experience.

July 7, 2026
Rated 5 out of 5 stars

Came collected my cube agree c:62 pro

Came collected my cube agree c:62 pro
Great experience in measured up and feeling comfortable on the Bike by Matthew great asset to the company. All staff are friendly and very welcoming if you’re around the area pop into this wonderful Bike Shop and help yourself to a free coffee and a chat

July 4, 2026
Rated 5 out of 5 stars

awesome

very pleased item in stock kept up to speed on delivery well packaged helmet very nice red colour tank you sigma sport

July 7, 2026
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Mathew made me feel comfortable, offered detailed advice and was through during the bike fit when I was collecting my new road bike.

July 2, 2026
Rated 5 out of 5 stars

Salvo was excellent!

Salvo was excellent!

I have a very good understanding of bike fits or so I thought and Salvo explained things to me in such a way it really opened my eyes and made a lot of sense.

In the end I could really feel the power difference in my pedalling and far more comfortable in my on bike condition.

I would highly recommend going to see him if you want to maximise your efficiency and comfort on the bike.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal products; better customer service

I could not speak more highly of Sigma Sports and their customer service. After an issue (not their fault) with a product from a major brand purchased at their store, they truly went above and beyond to resolve the issue.

Ben, who handled my case, couldn't have been more helpful and really looked after me. The product in question was not insignificant in cost, but the biggest praise I could give is it felt that Ben would take the same approach whether the item cost £1 or £10,000. He called me several times to help resolve the issue, and did so promptly and in a very polite manner.

Sigma have a customer for life in me and I look forward to shopping with them in the future. For any cycling/fitness fan, their store is well worth a visit even if you don't intend to purchase anything, they have an incredible range of equipment which wouldn't look out of place at Le Tour!! I want to pass on my thanks to all the team and would urge anyone considering a Sigma purchase to do so.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service from Start to Finish

From my initial bike consultation right through to the purchase, the customer service was outstanding. Communication was excellent throughout, and Neal was incredibly helpful every step of the way.

He took the time to answer all of my questions, offered great advice on bike maintenance, and recommended everything I needed to make my rides smoother and minimise the risk of punctures. His knowledge and honest guidance made the whole process stress free and enjoyable.

The bike itself is fantastic and was assembled with great care and attention to detail. I'm extremely happy with both the product and the service I received.

I'll definitely be returning for all of my future cycling gear and maintenance needs. A huge thank you to Neal for making the entire experience so easy and enjoyable. Highly recommended!

July 2, 2026
Rated 5 out of 5 stars

First Road Bike

Was looking for my first road bike through the 'Cycle to Work' scheme and was recommended Sigma Sports. From start to finish, it was a fantastic experience. Very knowledgable and patient staff that were great throughout the whole process and were happy to answer any questions I had. Shout out to James for guiding me through the experience!

June 28, 2026
Rated 5 out of 5 stars

Had a bike fitting with Sal

Had a bike fitting with Sal. Really knowledgeable and explained the impact of each change. Provided me with some exercises to do to at home to improve my performance.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Collected my new cube agree C:62 pro…

Collected my new cube agree C:62 pro Bike
Had Matthew look after me adjusted my Bike position fantastic service. Matthew is a great asset to the company. The whole entire Sigma sports team are fantastic very welcoming to anyone friends families if you’re in the area come and visit the Shop it’s an amazing experience and help yourself to a free coffee. This is my go to cycle shop

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service as usual from the team

Great service as usual from the team. Thats why I keep going back, Best bike shop full stop. Forgot the young lads name who helped me purchase my Van Reysel shoes. But from start to finnish I felt the support and patience was 1st class, hes a credit to the company.

July 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look