Sigma Sports - Hampton Wick Reviews 

1,229
TrustScore 5 out of 5

4.8

High Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had a bike fit at Sigma sports and it was a really insightful and helpful experience. Salvo was exceptional when it came to what I was looking for from the bike fit and also offered some strength tra... See more

Rated 5 out of 5 stars

Sigma are a great shop. They have very knowledgeable, helpful and friendly staff and because they sell many different brands of bike they will find the right fit for you as opposed to pushing one bran... See more

Rated 5 out of 5 stars

Supreme customer service today. Eddie deserves Employee of the Month 👍 Gave me reassurance about a worry I had regarding my frame (saving me an unneeded and expensive trip to a carbon inspection shop... See more

Rated 5 out of 5 stars

Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to con... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, United Kingdom

  • 0333 006 8833

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,229)

3,235 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy wife, happy life!

The guys in store were brilliant!

Louis was exceptionally helpful ordering the wetsuits and triathlon organisers, didn’t have my size in store but they were there overnight and got an email first thing in the morning advising they had arrived!

Andy was so knowledgeable about the gels and advising how I should mix them up for my event.

The entire experience was next level!
Thank you
Jacqui

June 27, 2026
Rated 5 out of 5 stars

Wonderful customer service

I popped into the shop this past week; looking to buy my first proper road bike, and not really knowing where to start. A lot of the bikes in store on display were unfortunately out of my budget, however, the lovely Marc put me at ease, by showing me some entry level bikes, as well as some preowned options on the website. I will certainly be purchasing from here soon once i’ve saved up a bit! Would highly recommend.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service from Rhiannon

I have bought a number of products from Sigma and all have been superb and extremely well priced (often the cheapest around). The staff are very knowledgable and Rhiannon was especially helpful on a recent phone call enquiry as I was having issues finding a turbo trainer that fitted my bike (contradictory information from search engines and websites). Very, very good customer service. Thank you!

June 13, 2026
Unprompted review
Rated 3 out of 5 stars

I went online and ordered the saddle i…

I went online and ordered the saddle i wanted.
I haven't been notified that it's ready to collect yet, so the review is pointless.

June 24, 2026
Sigma Sports - Hampton Wick logo

Reply from Sigma Sports - Hampton Wick

Hi Stephen,

The order number you have quoted in your review information is an order you placed on the 21st of June, and was delivered on the 26th, which was within the estimated delivery date given.

The saddle you have ordered is part of another order, that you placed last night. This will be transferred to our Hampton Wick store in the next few days and will be ready for you shortly. You will be emailed once it is ready to collect.

Many thanks,

Chris
(Customer Care Manager)

Rated 5 out of 5 stars

Seamless!

Seamless!

Visited the store on Friday but the stock wasn’t in the store. Overnight they received the stock of the specific wetsuit, other products I ordered.

Thanks Louis & Andy for your time and fabulous service!

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great place to shop

Great place to shop. Order online and collect from the shop at Hampton Wick.
Customer service was pleasant. Great place to shop for spare parts.

June 19, 2026
Rated 5 out of 5 stars

Amazing servicing of my bike

Just had my bike serviced by #Eddy and can’t praise the work enough .. the day after my service I undertook the dragon ride in wales followed a week later doing chase the sun and my serviced bike ran like a dream - feels like a new bike.
I would recommend 100%

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Silver service

I initially had concerns about the advice I’d been given regarding the servicing of my bike, but Eddie took the time to call me and discuss the best options and level of service required.
Upon pick up, I received great advice from him on a few issues and riding away the bike did genuinely seem better than new.
Overall very pleased.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Tyres sorted without any fuss

Thank you Sigma Sports for your first class advice and service sorting out a new pair of tyres that I couldn’t fit correctly. Both Sales and Workshop staff were friendly and knowledgeable. Tyres reseated while I waited at no extra cost. I will definitely be shopping here again.

June 24, 2026
Unprompted review

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