Sigma Sports - Hampton Wick Reviews 

Thanks to Salvo for casting an expert eye on why my bike was so uncomfortable! Much-impreoved since the tune-up.

The mechanic I dealt with had ended up needing to charge an additional hour for labour due to a a slight miscommunication however he did a great job and managed to recoup some of my money through helping out another customer who needed my old shifters to get his bike back on the road urgently. Managed to kill two birds with one stone by showing enthusiasm and initiative. Previously another mechanic waived my labour cost as he couldn’t quite get my bike to work on my smart trainer better than it did before which is understandable as this shit can be fiddly and tricky as hell even though bikes seem relatively straightforward it usually never ends up being so straightforward. This was very fair and kind of him. Now I’ve got two new shifters on the bike the second mechanic has managed to get the bike working much smoother on the smart trainer. The new cables must’ve been the missing link. The store is aesthetically pleasing with really impressive bikes. All the staff I’ve come across carry themselves in a professional but humble, human and personable way which is pretty rare nowadays. Sigma Hampton wick has gained a loyal customer for life. Much better than two other well known local bike shops I’ve used in recent years.

Awesome service - Ben looked after me, sorted me out with a low cost pair of shoes and a more expensive race shoe.
Thanks Ben for being patient.

I recently purchased a new bike from Sigma which developed a clicking noise after just a few rides. The team responded very quickly to my initial email and arranged a workshop booking straight away.
The in-store welcome was friendly and professional, and the issue was resolved promptly. Although the fault turned out to be user error on my part, it was handled with great professionalism throughout.
If you’re planning to buy a new bike or need a service or repair, I would highly recommend Sigma Sports without hesitation.

The product and service were top-notch. It’s always a pleasure to deal with Sigma Sports - they are a sure thing if one is in the market for top-notch cycling gear.

Visited the Hampton Wick branch where I was needing some advice on tyres and a few other technicalities as I’m racing soon. Dom was fantastic and I left the store much more prepared along with some great cycling kit.
Super discounts too🙏

Had a bike fit with Salvo, he was very friendly and knowledgeable and I learnt a lot. I came away with a number of recommendations for tweaks to my bike but no pressure to rush into them. Also some good advice on some minor issues I can follow up on with a Physio.

Quick delivery and very good service over WhatsApp. Thanks a lot!

Although some of the staff I initially encountered seemed preoccupied with administration. Marc immediately came to assist me with my wetsuit which I purchased.

Always added value at Sigma! I was only buying a couple of water bottles, still got great advice on making them last with a good cleaning regime. Marginal gains!!

great products, fantastic team

Outstanding customer service from Sigma Sports.

I was searching for a Lake TX224 Wide Fit Triathlon Shoe, which is extremely difficult to find, especially for athletes with wide feet. The Sigma Sports team went above and beyond in assisting me with stock availability, sizing confirmation, and collection arrangements through their Kingston store.

Despite being based in India, I received prompt and detailed responses to all my queries. The team patiently confirmed the Wide Fit specification, shoe size, complimentary LOOK Keo Grip cleats, and collection process, ensuring complete confidence before purchase.

What impressed me most was their willingness to assist with a rather unique international arrangement, as the shoes were being collected in the UK and subsequently brought to India. Their communication was professional, responsive, and genuinely customer-focused throughout.

For triathletes and cyclists looking for specialist equipment, particularly hard-to-find products such as Lake Wide Fit shoes, I would highly recommend Sigma Sports. Excellent product knowledge, excellent service, and a seamless customer experience.

Many thanks to the Sigma Sports team for their support and assistance.

Professional service even though they forgot about my order and had to wait a couple of weeks longer to get my bike assembled. Once in store the experience is excellent and Neal was brilliant and super friendly

Very helpful and knowledgeable staff as always.

Fast delivery and very happy with the quality of the product.

Customer service from Eddy. Thank you.

Great service. Happy to do business white this shop.

Phoned ahead of online order and got very helpful advice, then ordered online for efficient service and delivery. Excellent job and thank you