Sigma Sports - Hampton Wick Reviews 1,100

Slow delivery, cool item

Nice friendly contact, efficient online booking, good peices, professional advices. (Too) beautiful bikes...

Easy ordering online and then easy collection of order

The product I wanted was available at a good price. I could place a deposit on line and pick up at the store. That was a better option than waiting at home for a delivery of an expensive bulky item (bike box).
Staff were friendly, interested, knowledgeable and attentive.
Space available for free parking and loading (small car).

I was really impressed by the bike buying experience from Sigma having only bought smaller accessories from them for a couple years.

I made my purchase through the website then was contacted to find a time that worked for me so that I could come in, have the bike properly sized for me on a turbo upstairs and get run through the features and offered tips along the way to get the most out of it.

Big thank you to Graeme for your knowledge and help getting me set up.

Good range of products to choose from and to suit most budgets, and helpful assistance from staff members.

Matt was fantastic help. I am about to start open water swimming for a charity Triathlon relay race and have zero knowledge of what I need. He’s had answers to all of my queries and was very friendly and helpful.

I recently had a bike fit with Salvo at Sigma Sports, Hampton Wick and the overall experience was excellent. I found the customer service from everyone I came into contact very good. Salvo’s approach was excellent from the outset and I was impressed with how the focus wasn't just on the actual bike it but also my personal biomechanics which highlighted a few issues to resolve. Through the process we made a number of adjustments based on the data as well as my preference and comfort to arrive at the final setting. I highly recommend both Salvo and the Sigma Sport store in Hampton Wick.

From first contact to delivery was first class and kept updated at all times

Customer interaction.

- Di2 cable disconnected - felt like a complete ass.
Enjoyed the chat about old's kool steel frames

Products on sale and fast shipping

Smooth process and next day SECURE delivery!

Dom was extremely helpful and knowledgeable in helping me select a new bike and accessories. The delivery/fit all went smoothly and as a complete novice everything was explained really clearly. Would highly recommend

Excellent handover with good financing options

Great customer service

Staff in shop were brilliant

I'd like to personally thank two of the Sigma Sports technicians for their outstanding knowledge and helpfulness with two minor adjustments on my recently purchased road bike.

• To Eddy for carefully correcting/realigning the position of my left gear shifter, after the bike had been knocked over by an unknown third party cyclist at a cafe stop. (Thanks Eddy for also carrying out a thorough "health check" in the bike at the same time).

• To Johnny for carrying out the minor reindexing necessary after the bikes's first 500 miles, and demonstrating to me the "hands-on"practical pros and cons of the three Ultegra DI2 programable options (manual/ semi-synchronised/fully-synchronised). I opted for fully-synchronised.

Thanks again to the Sigma Team!

From start to finish the team at Sigma were fantastic. It was a big purchase and the whole process was very easy and I felt valued a customer. Special mention to Salvo and Marcus for all your help.