SignMonkey Reviews 453

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent customer service they received. Many people found the staff to be incredibly helpful and communicative throughout the entire process, making the user experience smooth and enjoyable. Reviewers frequently highlighted the ease of installation and the overall professional appearance of the signs. However, some customers also noted occasional issues, such as missing mounting templates or minor imperfections like loose lights or debris inside the signs upon arrival. A few people also mentioned that the brightness of their sign was not as expected, or that there were some communication challenges regarding replacements or order updates.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praised the quality and appearance of the... See more

Quality

Users describe positive interactions with quality. Many customers report that the product quality was "above... See more

Staff

Consumers find staff to be positive. Many reviewers praise the team for being great to work with, helpful,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the website super easy to use,... See more

Based on these reviews

Rated 5 out of 5 stars

Great communication from design and planning. Hit a hiccup when sign arrived, established date was incorrect. Understand the confusion though as there was some back and forth. SignMonkey sent out... See more

Rated 5 out of 5 stars

Luminous Glow Esthetics, a day spa, in Hazard, KY, would recommend Sign Monkey to anyone wanting a quality product for the business. Sign Monkey staff was quick to respond to our inquiry, generated t... See more

Rated 5 out of 5 stars

To start, the website was super easy to use. The contact prior to production was well needed in our case. Communication from shipping to arrival was spot on. We didn't receive our mounting template bu... See more

Rated 5 out of 5 stars

Sign Monkey was wonderful. We were searching all over for a company to make our Luminous Girl logo for the front of the building. Within minutes of reaching out to you and sending a PDF of the girl,... See more


Company details

  1. Sign Shop

Information provided by various external sources

Wholesale Channel Letters, Raceway Mounted Letters and Self Contained Shape signs. Sign Monkey features easy Installation and wholesale prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

453 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good quality, very affordable

I was wary of purchasing our building sign, site unseen from the "internet". I couldn't be happier. The sign monkey team did a wonderful job making sure my sign was exactly as I wanted it and it arrived in a timely manner. The install was fairly simple and it looks great!

November 7, 2023
Rated 5 out of 5 stars

Easiest install every and very friendly

Love that they call you to confirm and works well with you on getting your order to you in a timely manner. Very friendly service! I love the quick connect for the power, it saves so much time. Install so smooth and easy. I will be back.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Couldn't ask for a better experience!!

Couldn't ask for a better experience!!! They never pressured in any way, explained everything very clearly and were very helpful in the design.
If you want a sign made, go to these people!
Dave Dyer
Dyer's Auto & Truck

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Fast & Excellent customer service

Sign monkey was so helpful through the entire process. They were very quick turn around which was amazing after dealing with another company that would take days to get back to me on every detail. I had my sign within 2 weeks! So awesome. Would highly recommend.

October 17, 2023
Rated 5 out of 5 stars

Our sign is amazing

Our sign is amazing, we are not using it in a conventional way like mounting it permanently like you usually would, so we needed a good strong but light in weight sign & this is perfect, I just wish I had them mount the power out the back instead of the side, our mistake.

June 28, 2023

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