Silver Cloud Financial Reviews 2,980

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

I have no issues with Silver Cloud, customer service is good. Loan interest high but most pay day loans are. I do like when they send me a text letting me know when and how much of my loan will be tak... See more

Company replied

Rated 5 out of 5 stars

I called to inquire if I was eligible for an increase of my current loan. The call was very pleasant, and the customer service was great.

Company replied

Rated 5 out of 5 stars

Excellent customer service. Every curstomer rep i have ever talk to has always been exceptionally kind and understanding.great doing business with silver cloud. I will definitely always come back and... See more

Company replied

Rated 5 out of 5 stars

I don't understand why silvercloud sends me Texts and Emails saying I'm qualified for a certain amount. when I put in for loan im told I'm not qualified. Then please stop sending me repeat texts tha... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Silver Cloud Financial not only provides borrowers with access to funds, but also provides economic stability to Habematolel Pomo, a federally recognized tribal group of Upper Lake, California. It lends consumers money while offering the tribe a way of achieving economic independence and stability. Ancestral Pomo people have occupied parts of central and Northern California for as long as history has been recorded. And today, those who have remained or returned to the aboriginal tribal lands seek to conserve the land, educate their children, preserve the Pomo culture and provide economic stability to the community and people. Silver Cloud Financial offers the tribe an opportunity to do so, and it offers consumers the opportunity to qualify for tribal loans when a credit score prevents you from obtaining a loan from traditional lenders. Silver Cloud Financial wants to be your lending partner and provide you a tribal loan when you need it most.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

I called to inquire if I was eligible…

I called to inquire if I was eligible for an increase of my current loan. The call was very pleasant, and the customer service was great.

December 3, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Tonya! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 4 out of 5 stars

I have no issues with Silver Cloud

I have no issues with Silver Cloud, customer service is good. Loan interest high but most pay day loans are. I do like when they send me a text letting me know when and how much of my loan will be taken out of my check.

December 1, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Sheila! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!

Rated 5 out of 5 stars

Great company....works with your every…

Great company....works with your every need. Best customer service. I really like this company. Wouldn't want them to change anything. Great company.

November 13, 2020
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Reply from Silver Cloud Financial

Hi Theresa! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 4 out of 5 stars

Siver Cloud review

Experience was great! The online process was super quick and straight forward.

October 28, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Tom! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!

Rated 5 out of 5 stars

Good company

I have used them before and loved it a little high on interest rate but but helped me rebuild my credit now I’m back up on my credit. Thank you

September 15, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Kim! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Silver Cloud Financial is awesome

Silver Cloud Financial is awesome! They work with you, courteous and very kind.

September 10, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Wanda! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Best in class customer service

Best in class customer service, treat you how you should be treated.

September 2, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Customer! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

best in the business

August 31, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Customer! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Wonderful

Wonderful customer service i will always. Work for myself great. .

August 21, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Carolyn! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Map98682

Always quick responses, there when I need them and reliable trustworthy company

August 21, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Angie! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Silver Cloud was there for me when no…

Silver Cloud was there for me when no else was. The only thing I didn't quite understand was why my interest was so high.

August 20, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Patrick! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Always excellent customer service

August 20, 2020
Unprompted review
Silver Cloud Financial logo

Reply from Silver Cloud Financial

Hi Customer! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Service is always great with silver…

Service is always great with silver cloud

August 20, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Ernie! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Easy application process and quick…

Easy application process and quick response. Very helpful in emergent cash flow situations.

August 20, 2020
Unprompted review
Silver Cloud Financial logo

Reply from Silver Cloud Financial

Hi Customer! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Great opportunity with this company

Great opportunity with this company. Fast service and easy to navigate. Really impressed how smooth transactions are with Silver Cloud

August 20, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Stanley! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Great communication service.Very…

Great communication service.Very helpful in all your needs financial and staff very helpful as well.

August 19, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Stacey! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Good service

August 19, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Amelita! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

I love this company because there very…

I love this company because there very helpful whenever I needed help and I will continue on to look here to do business.

August 5, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Amanda! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

EXCELLENT COMPANY

I have used Silver Cloud for years. Always a professional pleasure. I recommend them to anyone in a pinch.

Thanks Silver Cloud!!

August 5, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Denise! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Very helpful and fasy approval for my…

Very helpful and fast approval for my loan

August 4, 2020
Unprompted review
Silver Cloud Financial logo

Reply from Silver Cloud Financial

Hi Raul! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

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