Silver Cloud Financial Reviews 2,980

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

I have no issues with Silver Cloud, customer service is good. Loan interest high but most pay day loans are. I do like when they send me a text letting me know when and how much of my loan will be tak... See more

Company replied

Rated 5 out of 5 stars

I called to inquire if I was eligible for an increase of my current loan. The call was very pleasant, and the customer service was great.

Company replied

Rated 5 out of 5 stars

Excellent customer service. Every curstomer rep i have ever talk to has always been exceptionally kind and understanding.great doing business with silver cloud. I will definitely always come back and... See more

Company replied

Rated 5 out of 5 stars

I don't understand why silvercloud sends me Texts and Emails saying I'm qualified for a certain amount. when I put in for loan im told I'm not qualified. Then please stop sending me repeat texts tha... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Silver Cloud Financial not only provides borrowers with access to funds, but also provides economic stability to Habematolel Pomo, a federally recognized tribal group of Upper Lake, California. It lends consumers money while offering the tribe a way of achieving economic independence and stability. Ancestral Pomo people have occupied parts of central and Northern California for as long as history has been recorded. And today, those who have remained or returned to the aboriginal tribal lands seek to conserve the land, educate their children, preserve the Pomo culture and provide economic stability to the community and people. Silver Cloud Financial offers the tribe an opportunity to do so, and it offers consumers the opportunity to qualify for tribal loans when a credit score prevents you from obtaining a loan from traditional lenders. Silver Cloud Financial wants to be your lending partner and provide you a tribal loan when you need it most.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Super easy and got my funds quickly.

August 4, 2020
Unprompted review
Silver Cloud Financial logo

Reply from Silver Cloud Financial

Hi Scotty! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Very helpful

Very helpful, easy and fast, nice customer service very friendly.

August 3, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Erin! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Silvercloud is awesome

Silvercloud is awesome! Borrowing money is a breeze and they offer great repayment plans! I can’t think of a better place for loans

August 3, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Laura! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Love that I get the funds quickly

Love that I get the funds quickly. Wish they had more of an incentive for those that pay back the loan within 15 days though.

August 1, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Regina! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 4 out of 5 stars

Fast and easy.

August 1, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Dana! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!

Rated 5 out of 5 stars

I am a repeat costumer and greatly…

I am a repeat costumer and greatly appreciate the help for the unexpected major cost that I needed help with.

July 30, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Angelic! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Evrthing ok no problems.

July 30, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Jack! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

More was taken out of my account then I…

More was taken out of my account then I wS expected Nd Christy took care of me. She was great. Silver cloud is the best

July 29, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Patti! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Great thank you

July 29, 2020
Unprompted review
Silver Cloud Financial logo

Reply from Silver Cloud Financial

Hi Elizabeth! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Usual great service

As usual, fast, hassle free response and funding.

July 24, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Ken! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Silvercloud financial is great if you're in a pinch

Silvercloud financial has saved me many times. Staff is always friendly. When I was furloughed due to the pandemic Silverclouds outstanding staff members helped me with payments

July 23, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Vail! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Easy and fast

Easy and fast. Modern technology at its finest

July 22, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Stanley! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Always had an amazing experience with…

Always had an amazing experience with the representatives and company! Highly recommended

July 22, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Mike! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service. Got a discount for being a loyal customer. Would recommend them.

July 22, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Keone! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Great experience

July 22, 2020
Unprompted review
Silver Cloud Financial logo

Reply from Silver Cloud Financial

Hi Julliae! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Quickly Funded

July 21, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Betty! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Highly recommend.

Customer service is excellent. Application is painless. Received money without any issues.

July 21, 2020
Unprompted review
Silver Cloud Financial logo

Reply from Silver Cloud Financial

Hi Customer! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Great service

Great service! Easy and I was taken care of quickly!

July 21, 2020
Unprompted review
Silver Cloud Financial logo

Reply from Silver Cloud Financial

Hi Tom! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 4 out of 5 stars

Promotion for extra cash!!

I received an email which stated I was eligible for some more money if I wanted it. All I had to do was call into customer service & verify my information and the money was on its way!! I can’t thank Silver Cloud enough it was easy and it was perfect timing.

July 20, 2020
Unprompted review
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Reply from Silver Cloud Financial

Hi Jeanne! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!

Rated 5 out of 5 stars

I’ve been using SCF for years and I’ve…

I’ve been using SCF for years and I’ve never had an issue. If ever I can’t make a payment they have lots options and are willing to work with their customers.

July 17, 2020
Unprompted review
Silver Cloud Financial logo

Reply from Silver Cloud Financial

Hi Mayra! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

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