I have no issues with Silver Cloud, customer service is good. Loan interest high but most pay day loans are. I do like when they send me a text letting me know when and how much of my loan will be tak... See more
Company replied
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See what reviewers are saying
I called to inquire if I was eligible for an increase of my current loan. The call was very pleasant, and the customer service was great.
Company replied
Excellent customer service. Every curstomer rep i have ever talk to has always been exceptionally kind and understanding.great doing business with silver cloud. I will definitely always come back and... See more
Company replied
I don't understand why silvercloud sends me Texts and Emails saying I'm qualified for a certain amount. when I put in for loan im told I'm not qualified. Then please stop sending me repeat texts tha... See more
Company replied
Company details
Information provided by various external sources
Silver Cloud Financial not only provides borrowers with access to funds, but also provides economic stability to Habematolel Pomo, a federally recognized tribal group of Upper Lake, California. It lends consumers money while offering the tribe a way of achieving economic independence and stability. Ancestral Pomo people have occupied parts of central and Northern California for as long as history has been recorded. And today, those who have remained or returned to the aboriginal tribal lands seek to conserve the land, educate their children, preserve the Pomo culture and provide economic stability to the community and people. Silver Cloud Financial offers the tribe an opportunity to do so, and it offers consumers the opportunity to qualify for tribal loans when a credit score prevents you from obtaining a loan from traditional lenders. Silver Cloud Financial wants to be your lending partner and provide you a tribal loan when you need it most.
Contact info
635 East Hwy 20, C, 95485, Upper Lake, United States
- 844-225-6954
- voc@SilverCloudFinancial.com
- silvercloudfinancial.com
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great customer service I wish the…
Great customer service I wish the payments weren't so high but it still a great company to use for loans
August 30, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Ammaron! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Reply from Silver Cloud Financial
Hi Jeffrey! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Exceptional and prompt service
Exceptional and prompt service. Customer service was on point, understanding and listening was a definite plus. Great job!
August 30, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Alvora! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Reply from Silver Cloud Financial
Hi Joseph! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Fast service and helpful
Fast service and helpful. The finance fee is very high and the only reason I gave only four stars.
August 30, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Bradley! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!
The process was quick and easy
The process was quick and easy. The payments are manageable..
August 30, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Marie! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Professional services
Professional services. Very polite and helpful.
August 30, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Mark! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Fast and honest
August 29, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Jennifer! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
I was able to secure funds quickly.
August 29, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Soren! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Reply from Silver Cloud Financial
Hi David! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Loan process
My loan process and service was very fast and customer service was excellent.
August 29, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Tammy! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Always helpful
August 29, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Susan! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
I appreciate your staffs…
I appreciate your staffs professionalism and personal interaction while assisting me with my last loan transaction. I can’t remember his name but he is great!
August 29, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Janet! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
The process was quick and easy The…
The process was quick and easy The representative were vey professional
August 29, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Anthony! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
professional
August 29, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Harrison! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
A life saver
A life saver. Silver Cloud Financial really came through for me and I had money in my bank account the very next day.. Simpe,fast and guaranteed approval.
August 29, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Phillip! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Easy to apply for
Easy to apply for, and very easy to get additional funds.
August 29, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Binnie! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
There's no way to change banking info…
There's no way to change banking info online. I was approved with my original bank info but during the process of applying for funds there was no way to update banking info to my current bank. I was approved but when I called to update my info, I was then denied my previously approved loan.
August 29, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Steven! We are sorry to hear that you received less than the 5-Star service Silver Cloud Financial is known for. We would like the chance to hear more about this situation and rectify it for you. If you would like to talk to someone immediately, please call us at 844-225-6954 or email VOC@SilverCloudFinancial.com. Thank you!
Quick and easy
August 29, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Cathy! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Reply from Silver Cloud Financial
Hi Orville! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
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