I have no issues with Silver Cloud, customer service is good. Loan interest high but most pay day loans are. I do like when they send me a text letting me know when and how much of my loan will be tak... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I called to inquire if I was eligible for an increase of my current loan. The call was very pleasant, and the customer service was great.
Company replied
Excellent customer service. Every curstomer rep i have ever talk to has always been exceptionally kind and understanding.great doing business with silver cloud. I will definitely always come back and... See more
Company replied
I don't understand why silvercloud sends me Texts and Emails saying I'm qualified for a certain amount. when I put in for loan im told I'm not qualified. Then please stop sending me repeat texts tha... See more
Company replied
Company details
Information provided by various external sources
Silver Cloud Financial not only provides borrowers with access to funds, but also provides economic stability to Habematolel Pomo, a federally recognized tribal group of Upper Lake, California. It lends consumers money while offering the tribe a way of achieving economic independence and stability. Ancestral Pomo people have occupied parts of central and Northern California for as long as history has been recorded. And today, those who have remained or returned to the aboriginal tribal lands seek to conserve the land, educate their children, preserve the Pomo culture and provide economic stability to the community and people. Silver Cloud Financial offers the tribe an opportunity to do so, and it offers consumers the opportunity to qualify for tribal loans when a credit score prevents you from obtaining a loan from traditional lenders. Silver Cloud Financial wants to be your lending partner and provide you a tribal loan when you need it most.
Contact info
635 East Hwy 20, C, 95485, Upper Lake, United States
- 844-225-6954
- voc@SilverCloudFinancial.com
- silvercloudfinancial.com
It help me alot with my dept thank you
May 27, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Maria! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
The lending process is clear and…
The lending process is clear and straightforward.
May 26, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Morlyn! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Quick and simple application process
May 25, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Angela! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!
Thank you silver cloud for your Amazing…
Thank you silver cloud for your Amazing customer service. The process to apply for a loan is fast and easy.
May 25, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Judi! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Reply from Silver Cloud Financial
Hi Roberto! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Super Fast and completely online
Super Fast and completely online. Very happy with how things have went.
May 22, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Customer! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
They're quick to give you money
They're quick to give you money, but holy cow, do they take you for all you're worth and then some. I took out $1500 and I am now paying $500 every 2 weeks. Quick math says 3 payments to get back the principal, let's pretend you pay back double the amount (which is crazy anyway), you're looking at 6 payments, not with this lender. I have paid them $525 and my current payoff amount is $1852.50. They're upfront about it, so I suppose it's not taking advantage of people's hardships, but... They're taking advantage of people's hardships.
May 21, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Thomas! We are sorry to hear that you received less than the 5-Star service Silver Cloud Financial is known for. We would like the chance to hear more about this situation. We will be reaching out to you soon. Thank you!
High interest
High interest, but when you need it, they're there in my experience.
May 21, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Terell! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!
They have been there when I needed…
They have been there when I needed funds for emergency purposes! I got a loan through them when couldn’t anywhere else!!!
May 20, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Becky! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Very helpful convenient
May 19, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Cesar! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Super fast and easy!!!
Super fast and easy. Even deposited money into my checking account when it was negative. Did everything online!
May 18, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Customer! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
It was nice and fast
It was nice and fast. No hustle at all very nice fast and convincing
May 15, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Angela! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Silver cloud representatives are…
Silver cloud representatives are extremely helpful and make it so simple to process request. I would definitely recommend their services to others! Thanks so much!
May 11, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Nia! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
The interest rate is atrocious
The interest rate is atrocious, it’s as bad as going to a title loan place.
May 8, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi CF! We are sorry to hear that you received less than the 5-Star service Silver Cloud Financial is known for. We would like the chance to hear more about this situation and rectify it for you. Unfortunately, we are unable to locate an account with the name provided, so please email VOC@SilverCloudFinancial.com with your contact information. Thank you!
Excellent customer service
Excellent customer service. Every curstomer rep i have ever talk to has always been exceptionally kind and understanding.great doing business with silver cloud. I will definitely always come back and i would refer silver cloud to friends and family. Thank you. Silver cloud
May 5, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Renee! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Reply from Silver Cloud Financial
Hi John! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
All I could say that you were fair and…
All I could say that you were fair and honest with your customers I will consider in the near future in negotiating with your company and I'm grateful in you helping me out I thank you so much..
April 30, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Angel! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
First time I have ever used a loan…
First time I have ever used a loan service of any variety and I really expected it to be a miserable experience. Well, I was sure wrong! This was probably the most easy, fluid and hassle free experience I've ever had. And, I'm not joking!
April 30, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Colby! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Reply from Silver Cloud Financial
Hi Steven! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
I don't understand why silvercloud…
I don't understand why silvercloud sends me Texts and Emails saying I'm qualified for a certain amount. when I put in for loan im told I'm not qualified. Then please stop sending me repeat texts that I qualify for a $900.00 then I'm denied. Ive used this company over 6 months and never been late or defaulted on a payment. Your the only loan company that I get these from..
You got the 5☆ you'll took care of me !!!
April 25, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi A.Alvarez! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.