I have no issues with Silver Cloud, customer service is good. Loan interest high but most pay day loans are. I do like when they send me a text letting me know when and how much of my loan will be tak... See more
Company replied
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See what reviewers are saying
I called to inquire if I was eligible for an increase of my current loan. The call was very pleasant, and the customer service was great.
Company replied
Excellent customer service. Every curstomer rep i have ever talk to has always been exceptionally kind and understanding.great doing business with silver cloud. I will definitely always come back and... See more
Company replied
I don't understand why silvercloud sends me Texts and Emails saying I'm qualified for a certain amount. when I put in for loan im told I'm not qualified. Then please stop sending me repeat texts tha... See more
Company replied
Company details
Information provided by various external sources
Silver Cloud Financial not only provides borrowers with access to funds, but also provides economic stability to Habematolel Pomo, a federally recognized tribal group of Upper Lake, California. It lends consumers money while offering the tribe a way of achieving economic independence and stability. Ancestral Pomo people have occupied parts of central and Northern California for as long as history has been recorded. And today, those who have remained or returned to the aboriginal tribal lands seek to conserve the land, educate their children, preserve the Pomo culture and provide economic stability to the community and people. Silver Cloud Financial offers the tribe an opportunity to do so, and it offers consumers the opportunity to qualify for tribal loans when a credit score prevents you from obtaining a loan from traditional lenders. Silver Cloud Financial wants to be your lending partner and provide you a tribal loan when you need it most.
Contact info
635 East Hwy 20, C, 95485, Upper Lake, United States
- 844-225-6954
- voc@SilverCloudFinancial.com
- silvercloudfinancial.com
Quick and easy process and staff is…
Quick and easy process and staff is very friendly!!
January 13, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Bethany! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Reply from Silver Cloud Financial
Hi Claudette. We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Great customer service
Great customer service. Representative courteous and professional. Loan process is fast and easy; funds deposited same day. No issues - just pay loan off ASAP to avoid very expensive fees.
January 9, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Customer. We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
It was quick fast and efficient
It was quick fast and efficient. I got the amount I requested but however I wasn’t given the option for same day transfer like I requested.
January 8, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Jasmine! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!
I have used Silver Cloud Financial on…
I have used Silver Cloud Financial on several occasions and the quality service is consistent. They even offered lower rates for returning customers!
January 8, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Darryl. We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
If the rates got lower for returning…
If the rates got lower for returning customers, Silver Cloud would be perfect for times when I patronize them!!
January 7, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Rochelle! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!
Great customer service
January 7, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Erika. We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
I have used Silver Cloud several times…
I have used Silver Cloud several times in the last 2 years. They are reliable and professional for quick loans. I love that all I have to do is call if I prefer to pay it off sooner, saving me interest. You can totally trust this company.
January 7, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Susan. We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Awesome service
Always awesome and customer service is always there to answer your questions. Live chats are awesome too.
January 6, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Emily. We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
The ease of doing business with you is…
The ease of doing business with you is the reason I keep coming back. Thank you!
January 2, 2020
Unprompted review
Reply from Silver Cloud Financial
Hi Will. We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Reply from Silver Cloud Financial
Hi Taven! We have spoken with you previously and are happy to speak with you again if there is anything else we can assist with. Thanks in advance!
Interest Is Way Too High
December 23, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Andrea! We are sorry to hear that you received less than the 5-Star service Silver Cloud Financial is known for. We would like the chance to hear more about this situation and rectify it for you. If you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Seamless process
Seamless process. Helpful agents on phone with immediate loan status and completed in less then 15 minutes. Great organization.
December 18, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Jacqueline! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Interest rates are extremely high
December 6, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Eric! We are sorry to hear that you received less than the 5-Star service Silver Cloud Financial is known for. We would like the chance to hear more about this situation and rectify it for you. If you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Reply from Silver Cloud Financial
Hi Jermain! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Fast and easy loan
December 5, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Sylvia! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!
Awesome all around
There customer service representatives are very knowledgeable and friendly! They always get your problem fixed and questions answered! Definitely will use Silver Cloud in the future!
December 4, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Mandi! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!
Silvercloud Financial is great because…
Silvercloud Financial is great because they charged less fees and they give you time he pay
December 4, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Annie! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
So far my vote is EXCELLENT service
So far my vote is EXCELLENT service! Fast on the processing. Supposed to get loan tomorrow. We shall see!
December 4, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Kate! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!
Expensive but came through quickly when…
Expensive but came through quickly when needed
November 21, 2019
Unprompted review
Reply from Silver Cloud Financial
Hi Donnie! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!
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