Silver Shuttle Reviews 

945
•
TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

Driver contacted us by phone at the 3pm pickup time, but we were in queue in BorderControl. We spoke again several times due to confusion about where to meet - not as described on your site (where... See more

Rated 5 out of 5 stars

I had 2 excellent journeys with Silver Shuttle on the 6th & 7th of December. I was taken 15 miles from LC Airport to Essex & returned the next day, my Driver was friendly, polite, courteous & a humoro... See more

Rated 4 out of 5 stars

On the upside: the driver kept his patience during a tense, 2-hour heavily trafficked drive from Heathrow to Excel. Our request to change the return time to the airport was met with easy approval, no... See more

Rated 5 out of 5 stars

The driver was there when we arrived and waited patiently for us since our bags were slow getting claimed. He was wonderful and gave us a description of sights we were passing on the way to the ho... See more

3.5

Average

TrustScore 3.5 out of 5

945 reviews

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3.5

All reviews

(945)

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Rated 5 out of 5 stars

reliable shuttle service to Heathrow

great service. The car arrived exactly on time and we quickly got to Heathrow airport. The driver helped loading and unloading and was very nice to speak to during the 1.5 hour drive. Car is clean and spacious. Absolutely recommend.

April 1, 2015
Unprompted review
Rated 5 out of 5 stars

Reliable and top notch service

My drivers to and from Heathrow to Aldgate/London were available before my pick up time, helped me with my enormous luggage without trouble and provided helpful and interesting information about London when I engaged them in conversation. I will definitely book with Silver Shuttle if I require a driver in London again!

March 30, 2015
Unprompted review
Rated 5 out of 5 stars

Silver shuttle

Our driver was on time, courteous and got us to Heathrow without any stress. This is the third time we have used Silver Shuttle. So worth it!

March 29, 2015
Unprompted review
Rated 5 out of 5 stars

Good experience

My ride showed up about 10 minutes early, helped me with the luggage, got me to the airport on time.
That is all I needed.

March 26, 2015
Unprompted review
Rated 5 out of 5 stars

Professional and caring service

This is not the first time to use Silver Shuttle, and once again the service was both professional and caring for the customer. We will have no hesitation in using Silver Shuttle again, although we will be booking sole occupancy of vehicle next time.

March 23, 2015
Unprompted review
Rated 1 out of 5 stars

Service

Arrive at heathrow airport and have a request to be pick up at 9:10 am, the driver make us wait 40 minutes for the next passanger, not acceptable and in the way back they supposed to pick us up at 2:30pm and at 3:00pm no call no show very bad service, no excuse

March 21, 2015
Unprompted review
Rated 5 out of 5 stars

Great service and price

I booked silver shuttle for a transfer from London Heathrow to London city on the 2nd March. Our flight from Sydney was delayed about an hour but our driver was there waiting for us when we got to the airport. Easy, fantastic service. Have booked again for my return to the airport next week.

March 16, 2015
Unprompted review
Rated 5 out of 5 stars

on time and affordable shuttle

This is the 1st time i am using silver shuttle and at 4 am in london on a sunday there are very few options of getting to Heathrow without breaking the bank. I made my reservation less than 24 hours on line, sent an email noting my concern about the time and no local cell contact. At 0355 sunday a van came and dropped me 45 min later for just 30 gbp plus tip. Btw i was the only passenger for a shared ride. Simply great service!

March 10, 2015
Unprompted review
Rated 3 out of 5 stars

Mixed experience, one exceptional one horrible

I used this service to pick my parents up from the airport (they were coming on different flights). My dad got an exceptionally friendly driver who even called me to let me know he had picked him up. My mum on the hand, had a very rude driver who even refused to help her put her one suitcase into the car. When they got to Paddington, he even asked her to pay for the parking ticket. I found this utterly despicable. As I said, mixed reviews.

March 9, 2015
Unprompted review
Rated 5 out of 5 stars

The best trunsport service I had ever!

The whole experience was excellent!
Prompt confirmation.
update communication via text messages and e mail.
The driver was at the hotel 10 minutes EARLY!!
Luxurious car and well dressed driver.
The driver was helpfull with the laguage at the hotel and at the airport.
The price was right!

Thank you!!

March 7, 2015
Unprompted review
Rated 5 out of 5 stars

excellent service

the driver was waiting for me with my name on a card.
he was very helpful and polite. took over the trolley and took it to the car.
when we arrived he helped me to take my cases to the entry door, which made it easier for me to go in.

February 27, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

Amazing service, perfectly on time and really lovely driver.

February 19, 2015
Unprompted review
Rated 5 out of 5 stars

Easy trip

easy to book and came early which was great. Will be booking again for my return trip.

February 19, 2015
Unprompted review

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