Seamless pick up and transfer from the airport terminal to the car hire office. We spent a bit of time at the office working out insurance (would recommend making sure you book insurance directly thro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Simba Car Hire has rapidly grown to become one of Australia’s leading independent car rental providers, proudly serving thousands of customers each year. We are known for our strong commitment to customer satisfaction, operational excellence, and competitive pricing. With convenient locations in Sydney, Brisbane, Adelaide, Cairns, Melbourne, and Perth, we cater to both domestic and international travellers, offering a seamless, reliable, and affordable rental experience. Whether you're traveling for business or leisure, Simba Car Hire is dedicated to making your journey easy, enjoyable, and stress-free.
Contact info
251 Coward Street, 2020, Mascot, Australia
- 0280056696
- bz@simbacarhire.com.au
- simbacarhire.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
JenWat
Warm welcome from staff. Very personal, professional and explained contract thoroughly. . Pick up and return very easy including shuttle bus to the airport.
It was the worst car hire that I have…
It was the worst car hire that I have ever used. They suck you in with cheap price but then when you are there, they charge you with everything. I was in Sydney and they don't open after 7, so if your flight leaves early in the morning, they will charge you $75 to give you a code to open the gate for you to drop your car. And even after 4 months that I used their services, I still getting charges on my credit card without any explanation for them.
Extremely professional and helpful…
Extremely professional and helpful staff, shuttle too and from the airport was easy to organise. Car was in great condition and was easy to pick up/drop off.
Easy pickup, friendly staff, excellent car
I got almost new car in excellent condition. it was easy to pick up and drop off. If you are visiting cairns - they do have 10% off for some of experiences like Hartley crocodile, kurunda sanctuary, Daitree etc on entry ticket if you self-drive - good one to avail 😃.
Very helpful staff and quick service
Very fast service and good quality cars
Very friendly staff good price,I will…
Very friendly staff good price,I will use them again
Return renter for simba car rentals
Return renter for simba car rentals. Very competitive prices, excellent customer service, car was in excellent condition. Easy pick up and drop off service.
Got upgraded to a better and bigger…
Got upgraded to a better and bigger car. Check in and check out was very easy. Very good service and the staff were very friendly and helpful.
Great experience- car rental
My friends and I rented a Kia Carnival from Simba car hire during our time in Perth. From the beginning we were very impressed. Booking online was very easy and the staff were very welcoming when we arrived at Simba. The process was very quick and straightforward which was great as sometimes it can take a long time before you actually receive the keys in other car rentals. The car was spotless, in such good condition and we couldn’t fault it at all. It was very comfortable which was great as there was enough room for all the passengers and their luggage! We were informed of the shuttle to the airport when we returned the car which we used. This was great as it was free and was ready and waiting for us when we arrived back with the car which meant that after our car was checked we got to head straight to the airport. We would highly recommend using Simba Car Hire and look forward to using them again in the future.
My first time renting with Simba and it…
My first time renting with Simba and it won't be my last.
Customer service was excellent. Check in and return process was smooth.
Being able to reduce excess to $0 offered peace of mind too.
Great customer service
Great customer service, perfect car for what I needed and a great price.
Simple straight forward booking and…
Simple straight forward booking and easy pick up and drop
Off process
Very positive experience
Very positive experience. Vehicle was clean and new. All the staff were great to deal with.
Booking in customer service officer was…
Booking in customer service officer was friendly and efficient. Vehicle clean. The whole process very easy.
Booking online was easy
Booking online was easy
Pick up at the airport was great
The service by the lady at the counter was great, she was so friendly and answered all our questions, we even went back during our trip to ask a question and she was so easy to deal with.
Drop off was easy and trip by Simba back to the airport was fast
My experience was 10 out of 10
Very reasonable rates
Very reasonable rates, reliable car and extremely pleasant and helpful staff. As an elderly driver on a uk licence I had no queries regarding hiring a car
Great service
Great service - nice people and shuttle offered to the airport is a plus given it’s not accessible directly next to the airport.
The MG3 was easy to operate and the…
The MG3 was easy to operate and the booking staff were very helpful
I’ve always had a good experience…
I’ve always had a good experience hiring from Simba - great service at a great price!
Great service
Great service, fast and efficient and courteous staff. Got the car quick and they organise shuttle fast
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








