Simon Archer Ltd Reviews 244

Boiler Service- I find this company to be efficient, cost effective, punctual, friendly and always willing to help on the phone if i have a problem.

DO NOT RECOMMEND I HAVE BEEN TAKEN ADVANTAGE OF AS I AM A PENSIONER AND A WOMAN I HAD AN ISSUE WITH MY SHOWER THAT THIS FIRM INSTALLED IT LOOKED AS THOUGH A PANEL HAD BEEN PUT IN UPSIDE DOWN AS THE PATTERN RAN THE OTHER WAY TO THE OTHER PANELS I CALLED MR ARCHER TO COME AND RESOLVE THERE WAS NO RESOLUTION AS HE INSISTED THE PANEL HAD BEEN PUT IN CORRECT I TRIED TO EMAIL HIS SUPPLIER BUT IT WAS A CLOSED SHOP TO ME PRESUMABLY AS I AM NOT A CUSTOMER USING THE PROUDUCTS THEY SUPPLY FROM DERALUM LAMINATES AND JC VENABLES AT CLACTON TILE CENTRE I FEEL THEY HAVE CLOSED RANKS ON THE CUSTOMER I HAVE SPOKEN WITH THE ADVICE CENTRE AND IT HAS BEEN PASSED TO THE TRADING STANDARDS I HAVE HAD A LEAST 10 PEOPLE SAY THE PANEL IS IN UPSIDE DOWN 2 OF THESE PEOPLE WERE BATHROOM FITTERS THERE I SUGGEST MR ARCHER ADDS A NEW REPOTOIRE TO HIS HEATING AND PLUMBING BUSINESS THAT OF OPTICIAN AS OBVIOUSLY ALL THESE PEOPLE NEED AN EYE TEST BUT NOT MR ARCHER I ALSO FELT THE GOODS I PAID FOR WERE NOT ALL USED AGAIN IT WAS POINTLESS SAYING SO AS IN THIS CASE THE CUSTOMER IS NOT RIGHT THE ACTUAL PLUMBER WORKED VERY HARD AND I HAVE NOTHING BUT RESPECT FOR HIM AS HE ONLY DONE HIS JOB WHICH HE WAS TOLD ANYWAY I AM POSTING PHOTOS OF MY SHOWER THAT COST £5100 AND WELCOME ANYONE THAT WISHES TO COME AND SEE THE WORK TO CONTACT ME

Phoned Simon archer Ltd, asking to come and price a new 1200 radiator and a date for the work to be, they said they will check to see if the supplier had a 1200 radiator, phoned back to say they have, arrived half an hr later, fitted and tested all with in an hr
Excellent service.

Another year another boiler service passed. Thanks Simon Archer ltd prompt efficient service as always. Highly recommend 😀

Punctual, tidy, competitively priced and professional, as always. Another 5* review - thanks Chris.

Once again fabulous service from Simon and Chris. Many thanks for fast response.

Came home from holiday Easter bank holiday and we had no heating or hot water ! Simon called back and quickly sorted Chris to come over today. Chris diagnosed the issues straight away and even had the parts ready on the van. Chris completed the annual boiler service at the same time as fixing the breakdown. Once again, great service from the team at Simon Archer Ltd.

Prompt arrival. Excellent service. Follow up service document arrived on email that afternoon

My son recommended Simon Archer, and I'm so glad he did. The engineer (sorry I didn't catch your name ) was polite and efficient. He soon found the fault and was soon able to fix it. When you are a pensioner and on your own I need someone I can trust and I certainly trust Simon Archer Ltd. Thank you.

They provided and promptly and polite service when I called them. They arrived on time and carried out the work efficiently and cleanly. I understand they will contact me later in the year when my boiler requires its annual service. I am sure they will

Great service, great work, as always, highly recommended

Had a problem with intermittent hot water over a week . Emailed Simon Archer for advice . Within an hour I was contacted back . My main concern was that the boiler was safe to use as there was no error code. I was told it was and later that afternoon an engineer came out and detected a fault , ordered the part. The following afternoon had a call to say they would be fitting the part the next day . And true to their word the engineer arrived on time ,fitted the part .
Have had no problems with this company and I would highly recommend them . Have used them for years .

We had a new boiler fitted 2 years ago and just had our yearly service. I would highly recommend. Competitive prices, very professional service and friendly company. Also always very helpful on the phone.

Fast and efficient service.
Visited and resolved our problem within an hour.

We needed a downstairs toilet and we knew with Simon Archer not only would the job be to high standard but also perfect. Thank you Simon and Chris we are very pleased with your hard work and what you have done for us.

A prompt, reliable and professional service at a reasonable cost. I would not hesitate to recommend.

I have used Simon Archers for 3 years and have found them very friendly helpfull and punctual and always willing to give advice again 100% service

We have used Simon Archer for the last 10 years. Very accommodating and efficient.

Simon and Chriis changed a faulty shower and bath tap unit over the Christmas period. Good job, prompt service.

Been having a lot of trouble with downstairs loo, but after several attempts of trying to resolve the problem, a complete new cistern was installed and that seemed to be the answer. Having trouble with my showers leaking,but as I’m under warranty I will contact the company for an engineer to call. Simon and Chris are very helpful and have always tried to solve the problem for me..Would always recommend them