Simon Archer Ltd Reviews 244

•

4.9

Plumber

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the team's ability to complete jobs with minimal disruption and to a very high standard. Many appreciate the staff's politeness, friendliness, and expertise, noting their helpfulness in solving problems and providing advice. Reviewers frequently mention the company's reliability, promptness, and excellent communication, often arriving as scheduled and providing timely solutions. However, some people mentioned that the company does not work on weekends, which could be a minor inconvenience for some customers.

What people talk about most

Service

People report positive experiences with service, consistently praising the company for its efficiency,... See more

Staff

Customers consistently note positive experiences with staff, describing them as polite, friendly, honest,... See more

Reviews shaping this summary

I recently had my heating converted from oil to gas and a new cooker fitted. I could not have had a better company to do the job. They were excellent. From start to finish the job was completed w... See more

Company replied

I use Simon Archer's company every year. They remind me when my boiler service is due and arrive at the time slot allotted. Keeps in touch by email prior to arrival. Very professional, tidy and affa... See more

Company replied

Chris the engineer arrived in the pre advised time window and completed the job of Boiler Service. I had emailed Simon about a problem with the kitchen sink and Chris kindly gave some free advi... See more

Company replied

Bathroom works and Hive Thermostat Simon Archer and his team are a very professional company. I have no hesitation in giving 5 stars for the jobs completed today and in the past. Chris arrived... See more

Company replied

Company details

Written by the company

A first class plumbing and heating service from your local experts. Whatever your plumbing or heating requirement, if you want a prompt and reliable service from a local company with experienced Gas Safe registered engineers, look no further than Simon Archer Ltd. From boiler servicing to a new central heating system or a leaky tap to a complete bathroom installation, we offer the complete range of domestic plumbing and heating services. • Boiler Installations • Full Heating Installations • Boiler Servicing & Repairs • General Plumbing • Bathroom Installations • Landlord Certificates • Gas Safe Registered • Intergas Platinum Installer We DON'T offer Emergency out of hours call-outs but will always do our best to resolve anyone on our client base asap. we DON'T do any underground drainage work or blockages.

Contact info

St Clares Convent, 25 Harold Road, CO15 6AJ, Clacton on Sea, United Kingdom
01255 422401
simonarcherltd@gmail.com
simonarcherltd.co.uk

4.9

Excellent

244 reviews

5-star

4-star

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No history of asking for reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 29, 2023

Acted professionally from start to…

Acted professionally from start to finish, excellent service highly recommend

April 28, 2023

Unprompted review

Reply from Simon Archer Ltd

Apr 29, 2023

Cheers brian means a lot to get the feedback

Apr 22, 2023

Fast an efficient

Putting in a new kitchen needed gas hob re connected arranged to assess the job on Tuesday came back on the Friday to do the work. Very efficient fast service. Only one grumble hard to get hold of on the phone so best way to contact is through email.

April 21, 2023

Unprompted review

Reply from Simon Archer Ltd

Apr 24, 2023

Thanks for the review, after covid we downsized so email is the best contact method due to us not always being in the office, if anyone does call we always ask for someone to leave a message. Thanks again for the review we really appreciate it.

Apr 14, 2023

Always a good service

Always a good service. Fast and efficient

April 14, 2023

Unprompted review

Reply from Simon Archer Ltd

Apr 14, 2023

Thanks for the review! Always happy to help wherever we can.

Mar 27, 2023

Prompt

Prompt, tidy and efficient. What more can you ask. Well done!

March 27, 2023

Unprompted review

Mar 27, 2023

Recently I had my shower upgraded

Recently I had my shower upgraded. The work was carried out without delay and , as always, to an excellent standard.

March 16, 2023

Unprompted review

Mar 24, 2023

Only plumbing firm we'll use

Will only use these guys for our plumbing work. Great little company, been using them for over 12 years since they first installed our whole system and they've done all our servicing and repairs ever since. We had an issue with no hot water on Wednesday, they said they'd do their best to get to us as quickly as possible and Chris came the next afternoon, fixed the valve issue, did some other service jobs and left quickly and efficiently. Got the invoice the next day by email, very reasonable and happy to pay straight away. Great business and will continue to only use and recommend these guys, thanks as always Simon & Chris.

March 23, 2023

Unprompted review

Reply from Simon Archer Ltd

Mar 24, 2023

Thanks for taking the time to review us Graham

Feb 27, 2023

Always there when you need them

Always there when you need them - come when they say they will, do a great job and charge a fair price.
Couldn't ask for more.

February 27, 2023

Unprompted review

Reply from Simon Archer Ltd

Feb 28, 2023

Thanks for the review, glad we could get this rectified for you, hope that all our jobs go this smoothly!

Feb 14, 2023

Used this company a few times now A1

Used this company a few times now for my rental properties and my own home. Always reliable, punctual, polite and does the jobs and never no mistakes. I wuld happily recommend

February 14, 2023

Unprompted review

Reply from Simon Archer Ltd

Feb 15, 2023

We’ve used Simon Archer for several years now.They are always reliable & thorough, the staff helpful & friendly.We wouldn’t have anyone else.

November 4, 2022

Unprompted review

Reply from Simon Archer Ltd

Nov 7, 2022

We always try to arrive on time and are always thorough with the works we carry out! Thanks for the review.

Nov 4, 2022

Boiler with problems

Quick to respond and advise. Very helpful. Excellent customer service. It is nice to know you can rely on them.

November 4, 2022

Unprompted review

Reply from Simon Archer Ltd

Nov 4, 2022

Thanks Susan, we can’t always be there at the end of the phone or on the doorstep when you need us but we try our best to fit everyone in.

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