My advisor Scott couldn't have been any better in helping me and guiding me through my dilemma. He was so knowledgeable and able to answer all my questions. What I liked was he was human and explained... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From our first initial contact with simple law, your service has been impressive and professional. All the contact we have had all staff have been polite and very informative. We are so grateful that... See more
Your representative Michael was so easy to deal with. He was informative, courteous and explained everything with ease. I liked the fact he was not trying to push add ons to the policy, but he gave... See more
We were called at the exact time stated. From start to finish everything was explained about our wills, The representative spoke clearly and concise and we were given plenty of time to think befo... See more
Company details
About Simpler Law
Written by the company
At Simpler Law we believe that Wills, Trusts, Lasting Powers of Attorney, and other forms of Estate Planning should be accessible and affordable for everyone. Families work hard for what they achieve and this should be protected and passed on to future generations.
We do not subcontract out our Will Writing requirements and all the Wills we write are legally binding and prepared with each unique individual and their requirements in mind.
We have written in excess of 200,000 Wills, hold a £2M indemnity insurance, and manage £500M in Trusts for our clients. We have a robust and industry leading Customer Care Charter in place to protect our clients, which can be found here.
We do not subcontract out our Will Writing requirements and all the Wills we write are legally binding and prepared with each unique individual and their requirements in mind.
We have written in excess of 200,000 Wills, hold a £2M indemnity insurance, and manage £500M in Trusts for our clients. We have a robust and industry leading Customer Care Charter in place to protect our clients, which can be found here.
Contact info
PO Box 1438,, LN5 5AX, Lincoln, United Kingdom
- 0333 600 1000
- enquiries@simplerlaw.co.uk
- simplerlaw.co.uk
4.8
Excellent
7K reviews
Replied to 65% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simples with Simpler Law!
I recently met an agent selling wills on behalf of Simpler Law recently at the superstore. The price was very reasonable and as I had been wanting to make a basic will so I asked for some info and went ahead. I was a tad reticent as I thought it would be a complex proceedure, but Simpler Law explained things very clearly to me. I'm very pleased that I went ahead with the process of creating a last will and testament with Simpler Law and any queries were only a phonecall away and dealt with very promptly. I received the will which I got two witnesses to sign. I also received a follow up call from Daniel to make sure that all was ok. He answered my final questions easily and effortlessly. Very happy with the service I received and highly recommend! Natasha Herman
March 20, 2026
Unprompted review
Great professional service very helpful…
Great professional service very helpful I would recommend it! Thank you
March 19, 2026
Unprompted review
Great company
I was a bit anxious at doing my will but the staff at simpler law (especially will) put my mind at ease. It was such an easy process. I can't recommend them highly enough.
March 19, 2026
wills
She was very knowledgeable and made the process of creating our wills very simple. a
March 19, 2026
Did very well and explained all details…
Did very well and explained all details and concerns. Very good.
March 19, 2026
The person I spoke with was patient and…
The person I spoke with was patient and informative which made this process easy
March 19, 2026
Will was really good in sorting out our…
Will was really good in sorting out our will. Would definitely recommend this coming and very reasonable in cost to what we had been quoted
March 13, 2026
I would give this company no stars
I would give this company no stars, I took a will out for my husband, and myself also power of attorney for me and my husband cost £605 in Feb, at the time I was told that being in Scotland i needed a doctor to sign the power of attorney for both of us, I explained that nor me or my husband hadn't seen our doc since it changed on 2019,i called my doctor but he doesn't sign power of attorney forms .I explained that my son in law was a doctor, and the girl I spoke to Lucy told me he can sign it which he can't. Because he's family. They told me that I could get a lawyer to sign it, I have phoned 7 different lawyers in fife and not one of them will sign it because they didn't do the paper work. This all started in Feb. Any time I contacted simplelaw all they told me a doctor or lawyer would have to sign it they also told me to get in touch with Notary public Scotland and I would get a lawyer in there phoned 7 different ones and none will do it. I have phoned simplelaw since Feb to get help it is now March and I still didn't get help. I have paid £605 and got nothing for it we are pensioners and can't afford to pay out again I wish I have never seen that company on itv shop channel. They are con artists they take your money and won't help. So anyone reading this please don't be cond by this company. I asked for a refund but they wouldn't give me one.
March 18, 2026
Unprompted review
Reply from Simpler Law
Dear Mrs. Brown, while we respect your right to leave a negative review it appears your issues are actually with Scottish law and the actions of doctors, solicitors and notaries in Scotland. The documents we prepared for you are accurate, legal, and will provide the protection for you, should you lose capacity, that you requested.
Unlike England and Wales, under Scottish Law Power of Attorney documents must be witnessed by either a doctor (for preference), a solicitor or a notary public. These are not our rules, but the ‘rule of law in Scotland’. That these individuals choose to flout this is an issue for your MSP rather than us.
We advise our Scottish clients of this and offer advice on our website which is used as a resource for others who have been affected by this situation.
https://www.simplerlaw.co.uk/post/the-differences-between-scottish-english-estate-planning-law
https://www.simplerlaw.co.uk/post/signing-guide-for-a-scottish-continuing-welfare-power-of-attorney
https://www.simplerlaw.co.uk/post/signing-guide-for-scottish-wills
We prepared your documents as you requested, supplied legal documents which meet your needs, and dispatched them to you. This can in no way be considered a con. Having completed everything that we discussed with you, you are no longer entitled to a refund. We wish you all the best in finding someone suitable who will do their duty and witness your documents.
Terrible and upsetting experience
This was hideous. The man who was writing my instructions was rude and obnoxious. The main reason for me doing my will was to have an instruction on a pending inheritance. They failed to come back to me to say this was not possible to do and when I called to chase , the man in question took great pleasure in telling me it
Was not possible.
Please do not use.
It is purely a money racket !
March 17, 2026
Unprompted review
Great expect advice
Spoke to Conna with sorting out my will today, he made me feel so at ease and he was very professional, polite and gave great advice for the best for me. I couldn't of wished for a better service, answered all of my questions and put my mind at rest, Thank you
March 17, 2026
Unprompted review
Excellent service
Excellent service. Simple and straightforward, with friendly and approachable agents who truly understand how to sensitively cover the topic. Thanks, Gemma!
March 13, 2026
Kayleigh and Fiona
Kayleigh and Fiona - Consultants. Outstanding customer care. Kind, caring, patient, professional. Thank you.
March 16, 2026
Unprompted review
The person we spoke to was very kind…
The person we spoke to was very kind and tried to advice in the best possible way.
March 12, 2026
Unprompted review
Alex was absolutely amazing
Alex was absolutely amazing, he was dedicated & answered every question I was unsure of. Alex knows his law. Alex is an asset to Simpler Law. Thank you
March 11, 2026
Unprompted review
It was straight forward and question…
It was straight forward and question were explained along with all reasons for them. Megan made it an easy and simple to understand.
March 13, 2026
Friendly and very helpful
March 11, 2026
Unprompted review
Professional and friendly service.
Telephone calls were on time, explanation of process and the details of the will explained clearly. Plenty of scope to ask questions when I didn't quite understand terminology and wills generally.
March 10, 2026
Unprompted review
An excellent representative
An excellent representative, thorough and professional with no pushy upselling!
March 10, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.