SimpleWills.net Reviews 150

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

???.simplewills.net ? run by -Simple Financial Solutions Limited ? Hosted by GoDaddy,com, Inc. referred from ???.simplewills,net/?source=money_saving_expert. Simple Financial Solutions Limite... See more

Rated 1 out of 5 stars

I am phobic about flying, wanted to do my will before going to phillippines and was in a bad state of nerves. had one simple query, phoned in for advice, not simple to get through on the phone, spok... See more

Rated 1 out of 5 stars

No way you can contact them. The 0141 telephone number is always on busy tone and the 0800 number is not recognised. Even you can not send an e-mail via their ' contact us' - there is no security... See more

Rated 1 out of 5 stars

Just received the digital version. It has 'Please Select ..' printed in each space where an address field in the form was left empty. Unusable and very unprofessional. I shall attempt to get a refund.... See more

Company details

  1. License Bureau

Information provided by various external sources

SimpleWIlls.net is a revolution online Will Writing system. A simple 3 step process; Create, print and sign! In a matter of minutes your Will is delivered straight to your inbox! Prices start from as little as £38.95. Make sure your family and loved ones are protected with a Will from SimpleWills.net.


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1.1

Bad

TrustScore 1 out of 5

150 reviews

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Rated 5 out of 5 stars

Highly recommended professional service

Making a will was a job I considered would be a daunting task and therefore had been putting off for some time but I found the Simple Wills website process to be very quick and easy to complete. The process involved completing a simple multi choice questionnaire and the job was done.

The contents of the will are then professionally reviewed prior to completion by one of their very knowledgeable staff who gave me sound advice that I was not previously aware of which gave me an informed choice as to how to manage and round up my personal affairs to tie in properly with the will.

An excellent service highly recommended at a very reasonable price.

March 8, 2015
Unprompted review
Rated 4 out of 5 stars

Straightforward process but let down by glitchy website

The whole idea is great and the website provides a simple means of providing the required information. If you have questions then a member of staff is on hand and they did a good job. The only problem we encountered was that the website failed to save our information which meant that we had to input the same information twice which was extremely frustrating. That said the end result is that we have our wills and at a fair price.

March 8, 2015
Unprompted review
Rated 5 out of 5 stars

excellent service

I have been meaning to make a will for some time and this was very quick and easy to do. A simple multi choice questionnaire and the job W's done. I received my will by email almost immediately to print off. Excellent service.

March 5, 2015
Unprompted review
Rated 5 out of 5 stars

Simple and quick

What could be a difficult task is made quick and easy here with very easy to follow instructions on each page. Would recommend this site to anyone who has been putting making a will off.

March 4, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

This is cheap and easy. All the help was supplied by their customer service team. You were never left wondering what to do next. Invaluable help.

March 2, 2015
Unprompted review
Rated 5 out of 5 stars

written wills.

we were very pleased with the service we got from the staff and the end result.
Thank you very much

March 2, 2015
Unprompted review
Rated 5 out of 5 stars

Easy and reliable

I am very pleased with my will. It was very easy to do with clear instructions. Reads well and looks good. Would recommend.

March 1, 2015
Unprompted review
Rated 5 out of 5 stars

excellent service

I completed my will online and a lady phoned me back to make some ammendments and check it. Very quick and easy.

March 1, 2015
Unprompted review
Rated 3 out of 5 stars

Need to get their software workingnmore reliably

The website was easy to use. I doubke checked all input and summary and all ok so paid and received the wills. The wills both had substitute executor missing and the field where we had selected no to the question didnwe want to specify where we want to be cremated pulled through the word NO. It said I want to be cremated at NO. So it looked silly and unprofessional and incorrect. I has to phone them three or four times each time being promised a call back which never came. When I eventually got to speak to the lady she was extremely helpful and liaised with the IT department to correct the software error that did not pick up the substitute executor but it still took another week and some chasing by phone to get our correct wills. All in all I found the website very user friendly but expect an automated service to work, clearly not very good user acceptance testing as I found a software error for a situation that is relatively common. Overall I was let down by silly mistakes that attention to detail and accuracy would have prevented. Something that is very important in a will!

March 1, 2015
Unprompted review
Rated 5 out of 5 stars

Very good people to deal with.

My personal experience of SimpleWills.net was one of professionalism and efficiency. Everything they promised to do they did as and when stated, nothing was too much trouble. The finished item was of good quality as promised and the presentation was excellent. Would I recommend SimpleWills.net to family or friends? Definately! Thank you for making this a very simple operation for me.

March 1, 2015
Unprompted review
Rated 4 out of 5 stars

simple will

Very happy with the simple wills online process and the excellent customer service support i received from Linda Mote.

March 1, 2015
Unprompted review
Rated 5 out of 5 stars

Everything you need

A straightforward, automated, step by step, question by question method of ascertaining your requirements. I was worried that the system might not be comprehensive enough to cope with my will needs. I was wrong and it worked very well producing just what I required.

March 1, 2015
Unprompted review
Rated 4 out of 5 stars

But Still waiting for it to arrive !

The process was easy and once all the details had been obtained , like postal addresses; I would advise anyone to make sure these are all on hand.
The online version looked very good.
We paid for the printed version but have yet to receive it so cannot review that yet. I must admit surprise at the length of time it has taken, but there was no estimate given on the website so I cannot complain(yet!)

March 1, 2015
Unprompted review
Rated 5 out of 5 stars

very pleasant and helpful

i was pleasantly surprised on how helpful the staff where at simple wills. after filling out the online questionaire, i received a pleasant phone call checking i had filled everything out ok! in which i got another call from an equally lovely lady who went through my will with me and explained a few things such as Trust's and how they would benefit my beneficiaries after my death. couldn't ask for much nicer and helpful people!

March 1, 2015
Unprompted review

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