I ordered some spare bags for my vacuum cleaner, they were inexpensive and arrived promptly. I love this little cleaner, it may be small but it’s surprising how powerful it is! I would endorse your pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was absolutely pleasantly surprised with such a fast delivery, just in time for a deep clean before Christmas. The carpet cleaner can easily compete with the expensive ones on the market. I have cl... See more
I was initially please with the purchase of the spot-washer, but it broke broke very quickly. While I can’t complain about the motor, the parts are flimsy and the water button broke after only... See more
Company replied
Shopping around for a vacuum cleaner can be exhausting. I found Simplicity and I’m blown away with the value for money and quality of the cleaner. Free next day delivery was awesome and the price unbe... See more
Company details
Written by the company
When you own a Simplicity vacuum, every crumb, spill and dust bunny will have everyone insisting, "I've got this!" Simplicity makes vacuuming good clean fun for the entire family. No, really!
Contact info
United Kingdom
- simplicityvac.co.uk
4.4
Excellent
64 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service was excellent
Customer service was excellent. The new parts arrived promptly.
January 19, 2026
Very poor service
Very poor service. Never received the vacuum cleaner. Still waiting for reimbursement.
November 3, 2025
Nice product for a reasonable price
Nice product for a reasonable price. Can't fault it.
August 4, 2025
Great carpet washer
Great carpet washer.
Great performance, quick drying.
Easy to put together and use
Great attachments.
Easy to carry upstairs..
October 20, 2025
Great and not so great!
Great and not so great!
A fabulous machine, great quality and a good price … unfortunately the cleaning fluid trigger was stiff and failed in the on position within a short time and in the middle of an important cleaning job. The company said they would send a replacement next day (I was so happy with this solution) UNFORTUNATELY three days later I’m still waiting and was informed today it could take another two days .. this experience is the reason I have left low scores sadly, another wait is out of the question and I suspect I will return the item as it’s caused me a lot of frustration and problems .. ☹️ I was intending to buy the vacuum cleaner too but will not now. The latest response today is that we will have to wait and see what happens.. unacceptable!
October 20, 2025
Unprompted review
Great little machine
Great little machine, easy to use, very easy to clean after using, can get right up close to the edges, a nice weight to the machine even when full of water. I was very impressed with the results. I will definitely be recommending it to my friends.
October 6, 2025
Great service and real people to speak with
Shopping around for a vacuum cleaner can be exhausting. I found Simplicity and I’m blown away with the value for money and quality of the cleaner. Free next day delivery was awesome and the price unbeatable.
September 18, 2025
I ordered some spare bags for my vacuum…
I ordered some spare bags for my vacuum cleaner, they were inexpensive and arrived promptly. I love this little cleaner, it may be small but it’s surprising how powerful it is! I would endorse your products wholeheartedly.
September 15, 2025
Very nice...cleaning very deeply
September 16, 2025
again great service .vacs arrived when…
again great service .vacs arrived when promised.
no complaints from me
September 9, 2025
Hoover came as promised
Hoover came as promised
Easy to put together
Works well very lightweight
September 1, 2025
Spot cleaner
Delivery came on time, item handled with care.
Easy to put together. Light weight suitable as have Arthritis.
Lots if cleaning tools great, i
found the use of the machine easy to operate,
Great price
Suction fantastic
Easy to clean
Easy to store
September 5, 2025
Great Service very good delivery .
August 22, 2025
Very compact and easy to use cleaner.
August 14, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.