Simply4crafts Reviews 162

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Bought a product from their eBay account and it came broken, tried to resolve it but staff were rude and it took that long to even half resolve I had to go out and buy a different product so I am now... See more

Company replied

Rated 5 out of 5 stars

I was highly impressed with the service I received from Simply4Crafts. My order was accepted, packed & delivered to my door in just 2days! The delivery cost was low compared to many other online com... See more

Rated 5 out of 5 stars

I recently purchased from Simply4crafts There delivery was prompt and there prices definitely better than most. And when my little ones changed there minds there returns process was very easy and r... See more

Rated 5 out of 5 stars

I was delighted to find a great selection of Marabu gel and glitter pens for my art/textiles work. I had bought a few at a quilt show but needed another colour range. I ordered them and received them... See more

Company details

  1. Craft Store

Written by the company

Simply4Crafts stocks 10,000+ products from top brand Artist's Supplies, Crafting Supplies, Stationery and Toys & Games.


Contact info

4.2

Great

TrustScore 4 out of 5

162 reviews

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Rated 1 out of 5 stars

Order was never received poor customer service

Order was never received poor customer service
I have emailed 3 times but no reply
When I got a response they advised that they can’t guarantee delivery after charging for it . I still haven’t received my order and I request a refund and they stopped replying

November 28, 2023
Rated 5 out of 5 stars

Excellent service

Excellent service.
It is so good that you can buy individual pencils and not have to purchase a box full of those you never use.
I received my order almost by return post again excellent. Will certainly use in future and highly recommend

October 27, 2023
Rated 1 out of 5 stars

Pumpkin Garland Crochet Kit

The wool included in the kit, which was 100% acrylic and very unpleasant to work with, was quite simply not enough to make the pumpkins, despite my many attempts. There were errors in the instructions too.
I am very experienced at crochet and this kit was a huge disappointment.

October 3, 2023
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Reply from Simply4crafts

I am sorry that you found the product was not to your satisfaction, We have not had any reports of issues from other customers. If you would like to provide more information relating to the problem we can pass these on to our supplier.

Rated 5 out of 5 stars

My first time order

My first time order. It was a really good price, came quickly. I liked I could use my Amazon account. Definitely use them again

September 30, 2023
Rated 3 out of 5 stars

Limited Order System

The order system limited me to purchasing 2, rather than the 6 I’d intended, and while I could have placed more orders until I’d reached the intended 6, the delivery costs rendered the product poor value for money. Apart from that ordering and online payment was straightforward and the items arrived within a week.

September 29, 2023
Rated 3 out of 5 stars

Damaged but arrived eventually

Wondered why the order was taking so long. It arrived today after some time the package was damaged. It looked like water damage but fortunately the items were not damaged. I think the post office were to blame!

October 5, 2023
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Reply from Simply4crafts

I am sorry the item took longer than usual to arrive. I have checked your order and there was an unexpected delay in shipping the order out due to a supplier issue. Please use code 5OFF on your next order and get a 5% discount.

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