Proper rip off of a company these ruined my sons Xmas and didn’t get In Touch after I bought 2 bikes gang of thriving rats
Simply Bike Stuff
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See what reviewers are saying
Rob was available to take my calls regarding an issue with delivery, issued was resolved and a replacement bike for higher value was sent. Rob also sent us a starter pack free to help my partner on... See more
Company replied
From start to finish..which was less than 48 hours!.. the experience of buying from these guys was an absolute dream..my son is happy with his new bike and it's great quality..with super fast delivery... See more
Company replied
I bought a mountain bike from Rob I paid £350. I saw it online it was exactly like the photo, Rob said he would delivery it Saturday morning at 11 which he did, Rob was very polite, professional and v... See more
Company replied
Company details
Written by the company
Simplybikestuff is an Ecommerce Bike Shop offering a wide variety of bikes, quality sports equipment, apparel, accessories, tools and so much more. Pay Bikes with Laybuy or find amazing bikes with Clearpay.
Contact info
2 Torside, B77 4NH, Tamworth, United Kingdom
- 0800 865 4866
- admin@simplybikestuff.com
- simplybikestuff.com
Best customer service!!!!
Brought a scooter which was brilliant just had a slight problem got in touch with them and it was instantly sorted with reassurance that it’s not a problem, couldn’t recommend them any more!!
March 1, 2021
Unprompted review
Reply from Simply Bike Stuff
Thanks for the great review Jack,
We always do our best to look after our customers. Your replacement parts will be with you very shortly. If you need anything further just ping us a message.
Regards
Rob and the team at Simply Bike Stuff
Reply from Simply Bike Stuff
Thank you for the lovely review Keighley,
We appreciate your business and if we can do anything to assist in the future please don't hesitate to get in touch.
Regards
Rob and the team at Simply Bike Stuff
Very happy customer
The bike I bought was sold to me at a very competitive price. It was well packed for delivery and arrived within 2 days of purchase. Great comms from the seller and uber helpful
February 25, 2021
Unprompted review
Reply from Simply Bike Stuff
Hi Kevin,
Thanks for the great review! It was a pleasure to do business with you and we appreciate your business. Happy Cycling!
Kind Regards
Rob and the team at Simply Bike Stuff
Great service and the scooters are…
Great service and the scooters are really good qight nippy can't fault it so far good charge spot on thank you x will be buying more for my kids 😊
February 25, 2021
Unprompted review
Reply from Simply Bike Stuff
Hi Caz,
Thanks for the lovely review. We appreciate your business and are happy you love the scooter. I'll be sending you a discount coupon for your next purchases! Enjoy!
Rob and the team at Simply Bike Stuff
Excellent service
Excellent service. Delivered on time . Highly recommend. Thank you
February 17, 2021
Unprompted review
Reply from Simply Bike Stuff
Hi Claire,
Thank you for the lovely review we really appreciate you taking the time to write it.
Thank you for your business and we hope you enjoy your purchase! If you need anything at all please do get in touch.
Kind Regards
Rob and the team at Simply Bike Stuff
Rob was available to take my calls…
Rob was available to take my calls regarding an issue with delivery, issued was resolved and a replacement bike for higher value was sent. Rob also sent us a starter pack free to help my partner on her new bike as she works at the local hospital
Definitely be back to buy again
February 16, 2021
Unprompted review
Reply from Simply Bike Stuff
Hi James,
Firstly, so sorry we had a problem with your original order but sadly these problems occur from time to time. I'm pleased we could resolve it and that you like the new bike. It was our pleasure to send you safety equipment and bike care products by means of an apology for the delay, especially when we heard about your partner's really important job.
If you need anything at all please let me know.
Regards
Rob and the team at Simply Bike Stuff
Great service fast delivery and item
February 10, 2021
Unprompted review
Reply from Simply Bike Stuff
Thanks for the great review Michael,
I hope you enjoy your home trainer! We appreciate your business and if we can do anything to help just ask.
Regards
Rob and the team at Simply Bike Stuff
Greytek M365 Pro - great customer service
I purchased the Greytek M365 Pro Electric Scooter which is an amazing scooter. There was a few small chips in the paint work on the folding mechanism gasket part but I contacted Simply bikes and they are replacing the part no question asked and they responded to my request super quick. Great customer service and would highly recommended them. Will definitely shop there again.
February 7, 2021
Unprompted review
Reply from Simply Bike Stuff
Hi Shaun,
Thanks for the great review, we appreciate your business and if you need any help at all just get in touch by phone, email or chat.
We always try to exceed expectations and when things go wrong we put them right immediately without any fuss.
Kind Regards
Rob and the team at Simply Bike Stuff
Bicycle turbo trainer.
Bicycle turbo trainer is fantastic.
Arrived in 48 hrs.
Best price too.
February 6, 2021
Unprompted review
Reply from Simply Bike Stuff
Hi Adrian,
Thanks for the great review, glad you like the trainer! Hope it helps with the lockdown!
Regards
Rob and the team at Simply Bike Stuff
Fantastic, high quality, great customer service!
Well where do I start! This shop has everything and more that I've been looking for, ive spent loads of money here so far with out any ounce of regent, the quality in the stock is supreme and the customer service is second to none, I ordered something that had gone out of stock and with out any hesitation they gave me a upgrade to the more expensive item! Never in my life have I came across anything like that! Fantastic!!! That's all I can say, and I'll be with out a doubt a very good customer for the foreseeable future. Thank you very much!
February 4, 2021
Unprompted review
Reply from Simply Bike Stuff
Hi Stephen,
Well what a great review! Thank you so much! We really appreciate your business and will do all we can to exceed your expectations. Always available if you need any assistance.
Regards
Rob and the team at Simply Bike Stuff
Wow!
Wow!! Customer service was fantastic!! Very helpful and honest and delivered when stated,thank you so much Rob for your time and will be back for another scooter this time for myself😘
January 31, 2021
Unprompted review
Reply from Simply Bike Stuff
Hi Sharon and Tim,
Thanks for the lovely review!
Happy to be of service and thank you for your business. We look forward to organising your next purchase this week.
Kind Regards
Rob and the team at Simply Bike Stuff
Fantastic service recommend to anyone…
Fantastic service recommend to anyone thank you
January 27, 2021
Unprompted review
Reply from Simply Bike Stuff
Thanks Haden,
We appreciate your business, enjoy your Electric Scooter!
Kind Regards
Simply Bike Stuff
Reply from Simply Bike Stuff
Thanks Glyn, we appreciate your business and your great review!
Regards
Rob and the team at Simply Bike Stuff
Scott mountain bike
Love the bike I bought ! Sent out on Tuesday arrived next day ! Just been out with my daughter on the bike she got for Xmas . Couldn’t get a better service with extra goodies chucked in 👌👌 cheers Rob will definitely use and recommend in future 🙌🏻🙌🏻🙌🏻🙌🏻
December 25, 2020
Unprompted review
Reply from Simply Bike Stuff
Happy Christmas James, glad you are happy and a pleasure to be of service! Have a lovely Christmas with your family. Rob @ Simply Bike Stuff
Excellent service and really happy with…
Excellent service and really happy with how quickly my bike arrived. Highly recommend if you are serious about your cycling.
November 30, 2020
Unprompted review
Reply from Simply Bike Stuff
Thank you for the lovely feedback Sue! We appreciate your business!
I found the site really easy to…
I found the site really easy to navigate and for a beginner like me, the chat option is brilliant to help me understand what I need. Thanks 😊
November 29, 2020
Unprompted review
Reply from Simply Bike Stuff
Thanks for the feedback Heather!
Reply from Simply Bike Stuff
Thank you for the review Kerry! We really appreciate the feedback.
Excellent!
I bought a bike for my partner and the quality of service was second to none! Very helpful and always willing to accommodate us. Highly recommend.
November 29, 2020
Unprompted review
Reply from Simply Bike Stuff
Thanks Amber, we appreciate your business!
Mountain Bike
I bought a mountain bike from Rob I paid £350. I saw it online it was exactly like the photo, Rob said he would delivery it Saturday morning at 11 which he did, Rob was very polite, professional and very knowledgeable.. He watched me while I had a test ride.. Excellent service from start to finish I have no problem recommending Rob.. I will definitely use him again... very happy customer
November 29, 2020
Unprompted review
Reply from Simply Bike Stuff
Thank you for the lovely review Jo, it was a pleasure to be of assistance. Stay safe and enjoy the bike! Rob and the team at Simply Bike Stuff!
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