Simpson Millar - Leeds Reviews 234

TrustScore 5 out of 5

4.8

39 St Paul's Street, LS1 2JG Leeds, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I first contacted Simpson Millar regarding an injury case. My case was taken on by Shazia Ahmed. I found Shazia to be excellent and very professional. She was always available when needed and advised... See more

Company replied

Rated 5 out of 5 stars

Louise Johnson handled my claim, it was clearly explained to me what each stage entailed, and she was very easy and pleasant to talk to on the telephone. I was notified as soon as she received any... See more

Company replied

Rated 5 out of 5 stars

From Gillian Sue Anstruther.. Thank you for all the care.. support & professional conduct throughout my claim.. Georgina ( nee Emsley) now Reid has been exceptional all the way through it.. She's trul... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Simpson Millar and in particular Paul Stevens. I had severe food poisoning at an all inclusive resort in Mexico nearly 5 years ago. The well known tour operator procrastinated fo... See more

Company replied


Company details

  1. Law Firm
  2. Lawyer
  3. Legal Services
  4. Personal Injury Attorney

Written by the company

We’re a national law firm, providing trusted, expert legal advice to consumers and businesses across England and Wales. We’re home to some of the country’s top dedicated legal experts, with specialists in areas including Personal Injury, Medical Negligence, and Education. We pride ourselves on being friendly, approachable and speaking to clients in plain English, rather than legal jargon. We’re also committed to ensuring there are no hidden costs for our clients, and tailoring our services to suit each client’s unique needs.


Contact info

  • 39 St Paul's Street, LS1 2JG, Leeds, England, United Kingdom

  • 01138 810 633

4.8

Excellent

TrustScore 5 out of 5

234 reviews

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4-star
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1-star

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Rated 5 out of 5 stars

Excellent Experience

Our solicitors Lucy and Alice were excellent

We had an issue with our local authority not implementing the provision within our daughter's EHCP. Lucy and Alice explained the best action to take to hold the LA to account and kept us well updated on their progress. We were able to apply for legal aid which was such a benefit to us. With much persistence from Lucy and Alice, they were able to get the issue resolved for us and we are very satisfied with the outcome

June 21, 2023
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

We're really glad that that our amazing Education team were able to help you and that Lucy and Alice were able to help and get you the outcome you wanted. All the best Chris

Rated 5 out of 5 stars

Great team

Great team , very happy to help and answer any questions I might of had .
Felt like I got great advice and support from everyone.

June 20, 2023
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Reply from Simpson Millar - Leeds

That is really great to hear. Thank you for leaving such great feedback we really appreciate it. Many thanks Chris

Rated 5 out of 5 stars

I would like to acknowledge the advise

I would like to acknowledge the advise, guidance and spectacular work Ren has done for me, as my solicitor.

My matter is extremely complex and difficult with the other side not communicating or co-operating. Add in an element of international law to further complicate matters and this should be enough to rattle most lawyers but not Ren. She remained clear, focused and optimistic even when I felt deflated.

She’s been warm, kind, considerate and above all friendly. Family matters are easier when your lawyer raises your spirits and assures you there are ways forward despite obvious obstacles.

Thank you Ren, though I’m not sure I can ever truly explain to you the difference you have made to my life with the results you have achieved for me.

June 16, 2023
Unprompted review
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Reply from Simpson Millar - Leeds

When someone leave reviews like this it really does mean so much so thank you. We're glad that Ren was able to help and that you have seen some positive change as a result. All the best Chris

Rated 5 out of 5 stars

Jeff Done Review

Fantastic treatment from start to finish, brilliant communication, instant reply’s, special thanks to Stephen Mathews, who has gone above and beyond the call of duty, all his hard work has not gone unnoticed, many thanks to his whole team, kind regards Jeff & Gill Done

June 3, 2023
Unprompted review
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Reply from Simpson Millar - Leeds

Thank you for taking the time to leave Simpson Millar this kind feedback.

Stephen will be delighted to read your review, it is always greatly appreciated.

Thank you for trusting in Simpson Millar and we are glad you are happy with our service.

All the best,
The Simpson Millar

Rated 1 out of 5 stars

Wasted my time giving so much…

Wasted my time giving so much information to be told this would be looked at and dealt with. Only to receive an email this morning to say they are at capacity in that team at the moment?! What a waste of time.

May 16, 2023
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

We can only apologies that our usual high level of service has fallen down on this occasion.

I have flagged your comments with the relevant team to review for the future.

We are sorry we were not able to help you on this occasion and we wish you all the best for the future.

The Simpson Millar Team

Rated 5 out of 5 stars

Excellent service provided

I had regular updates and every email or telephone call I made was responded to promptly there is nothing negative to say about service received as it was excellent many thanks to all involved in this long and sometimes stressful period of my life

May 17, 2023
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Thank you for taking the time to leave Simpson Millar a review.

We are delighted to read you are happy with the service we provided, and we were able to support you throughout a stressful period.

Should you ever need anything else, don't hesitate to get in touch.

All the best,
The Simpson Millar Team.

Rated 5 out of 5 stars

Good communication

Good communication. Susan took over the case and was very good at explaining things. Felt she did the best she could.

April 18, 2023
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Reply from Simpson Millar - Leeds

Thank you for leaving Simpson Millar a 5 star review.

Communication is something we pride ourselves on, so to read positive feedback in regards to this, is always something we cherish.

All the best,
The Simpson Millar Team.

Rated 5 out of 5 stars

Was kept up to date with the situation…

Was kept up to date with the situation frequently didn't have to chase. Was given very good advice from my contact. Am very pleased with the outcome.

April 13, 2023
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Reply from Simpson Millar - Leeds

Thank for your kind words, it is greatly appreciated.
Should you ever need any further support in the future, do not hesitate to get in touch.

All the best,
The Simpson Millar Team.

Rated 5 out of 5 stars

Please allow me to thank you once…

Please allow me to thank you once again…
Please allow me to thank you once again for all your help, advice and guidance. I am so happy with your service. Should I know anyone who is in need of a family lawyer, I would certainly be passing on Ren details to my family & friends. I would like to say thank you to Ren for helping me with my case. Because Ren has supported me through the whole case and I cannot thank Ren enough. Her hard work has made such a difference and I will be forever grateful. And I would like to say that Ren is the best family lawyer that I have ever had. Once again I would like to say thank you to Ren for helping me.

February 24, 2023
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Wow, what an amazing review. Thank you for taking the time to leave these kind words, i have passed your feedback onto Ren - it is greatly appreciated.

Thank for instructing and trusting in Simpson Millar and our team to help you. Should you ever need any support in the future, don't hesitate to get in touch.

All the best,
The Simpson Millar Team.

Rated 5 out of 5 stars

An effective process

An effective process made the experience easy. Although the process was protracted communication was key as I was constantly updated.

March 14, 2023
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Reply from Simpson Millar - Leeds

Thank you for leaving Simpson Millar a 5 star review. We take communication very seriously, as we want our clients to be kept up-to-date throughout their case. So, it is fantastic to read you were happy with our service.

All the best,
The Simpson Millar Team.

Rated 5 out of 5 stars

Holiday claim in Mexico

Paul Rimmer kept us informed with plenty of updates. Very helpful with procedures and the arrangements to meet with specialists. Also help with accessing online information gathering.

March 21, 2023
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Reply from Simpson Millar - Leeds

Thank you for taking the time to leave this review.

We always aim to provide our clients with open and clear communication, so it is really great to read that you are happy with our service.

Paul will also be delighted to read this fantastic review.

We wish you all the best for the future,
The Simpson Millar Team.

Rated 5 out of 5 stars

Speedy communication at all times

March 8, 2023
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Thank you for leaving Simpson Millar this 5 star review. We aim to always make sure our clients are keep up-to-date, so it is great to read that you were happy with our communication.

All the best,
The Simpson Millar Team

Rated 5 out of 5 stars

Sarah Woosey has been incredibly…

Sarah Woosey has been incredibly supportive with our appeal against the local authority for a post 16 placement for our son. She very quickly understood our situation. We cannot recommend Sarah highly enough and in fact will get her to review our EHCP paperwork annually now because of how great she is.

January 17, 2023
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Sarah is fantastic, and we are proud to have her as part of our team! We couldn't be happier to read that she was able to help you and your family.

We look forward to supporting you and your family in the future.

All the best,
The Simpson Millar Team.

Rated 5 out of 5 stars

Definitely recommended

Great company with very experienced staff, always very friendly and helpful at all times! I was going through accident at work claim and can’t imagine having better solicitor than Gareth :)

February 8, 2023
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

HI Mariana,

Thank you for taking the time to leave this review. Gareth will be happy to read your kind words.

All the best for the future,
The Simpson Millar Team

Rated 5 out of 5 stars

I feel I need to commend Shazia Ahmed…

I feel I need to commend Shazia Ahmed on her service she gave me during the time handling my case, which has now thankfully been resolved.
Shazia was friendly, professional and explained everything to me in terms I understood, with patience.
Shazia communicated with me effectively and efficiently and felt reassured by her.
It was lovely to have someone at the end of phone that really listened and advised so well.
I cannot thank Shazia enough for this and I would highly recommend Simpson Millar due to this service.
I just felt sometimes it’s nice to give positive feedback on someone that is a great benefit to your company.

Many thanks Kelly

February 1, 2023
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Kelly,

Thank you for your kind words, what a glowing review for Shazia - she is a great member of our team! We are delighted you were happy with our service and felt listened to, as that is of great importance to us.

All the best,
The Simpson Millar Team.

Rated 5 out of 5 stars

Ours was quite a complicated and…

Ours was quite a complicated and lengthy SEND case which was consistently handled with kindness, understanding and patience throughout. Jessica Wake (Leeds office) showed a level of expertise and professionalism that we would only have expected of a much more experienced lawyer.
A positive successful outcome for us, which will considerably improve outcomes for our son. I wouldn't hesitate to recommend Simpson Millar and Jessica Wake.

January 6, 2023
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi

Thank for you taking the time to leave a review. i am sure Jessica will be delighted to read your kind words. Our team are set on making sure they help people, and get them the outcome they deserve - so I am glad we were able to do that for you and your family.

All the best for the future,
The Simpson Millar Team.

Rated 5 out of 5 stars

EHCP Now Fully Funded

I needed help with my daughter's EHCP, which was not being funded correctly by our LA. Lucy advised us to begin Tribunal proceedings, and her expert advice plus her amends to our daughter's EHCP made such a huge difference, both to the support she will now get, and to the level of funding she is entitled to. The LA have conceded to full funding without us needing to go to a Tribunal hearing. I'm confident that would not have happened if we hadn't had Lucy working with us. I will definitely be using Simpson Millar again for advice on my other child's EHCP.

January 13, 2023
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Eloise,

Thank you for leaving this fantastic review! Lucy and the team will appreciate your feedback. We strive to always get the best outcome for our clients, and we are happy to hear we were able to help you get your daughter the support and funding she deserves.

We wish you and your family all the best for the future.

Thank you,

The Simpson Millar Team.

Rated 5 out of 5 stars

Excellent service from Simpson Millar

Excellent service from Simpson Millar. Especially Paul Stevens, who handled my case with expertise, efficiency, effectively, and kept me informed every step of the way. I won my case and I am extremely grateful to Paul. Highly recommend Simpson Millar, and indeed Paul Stevens.

December 29, 2022
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Dee, Thank you so much for leaving such a great review. I will pass on your comments to Paul Stevens All the best Chris

Rated 5 out of 5 stars

Claim

Excellent Service and attention to every detail. No stones left unturned and Associate communicated effectively throughout

December 13, 2022
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

We aim to please and really happy we could help you. Thanks very much for the review it means a lot. Best wishes Chris

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