Staff were helpful, got my gift early too in time for my girlfriend’s birthday, super thankful for that to the team. Small downside is that you used to be always able to connect with the team via t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Exceptional service! I missed my reward deadline, but SingSaver’s team was incredibly helpful and flexible. They responded quickly to my emails and allowed me to claim the reward despite the deadline... See more
Company replied
I missed out on claiming my CapitaVoucher gift, Jeremiah helped me to request for an extension. Appreciate it. One feedback is to inform the customer receiving the gift that the email is from DBS and... See more
Company replied
Applied for a credit card in Sep2025 and redeemed the rewards recently. Had some issues with the redemption code and was assisted by Jarryl who was helpful and clear in the follow-through.
Company replied
Company details
Information provided by various external sources
Singsaver.com.sg is a financial comparison website that lets its users make informed financial decisions with the use of its free credit card comparison tool.
Contact info
1A Keong Saik Rd, Singapore, 089109, singapore, Singapore
- 9341 4581
- info@singsaver.com.sg
- singsaver.com.sg
3.7
Average
109 reviews
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jaryll helped me with an appeal which…
Jaryll helped me with an appeal which was successfully approved. I appreciate his professionalism in handling my case. Thank you.
January 29, 2026
Unprompted review
Reply from Singsaver
Hi Nancy Toh,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Missed the collection of rewards…
Missed the collection of rewards because the email was in spam folder, and contacted Singsaver for help. They were very responsive and helped me get the reward eventually. Really grateful for their kind help!
January 31, 2026
Unprompted review
Reply from Singsaver
Hi Arthur J,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Challenger Review
Generally a great shop to purchase your tech needs. The staff are mostly quite willing to provide you with tech advice on what product suits your needs. Prices are priced fairly well too.
January 26, 2026
Unprompted review
Reply from Singsaver
Hi DT Teo,
Thank you for your feedback, this goes a long way for the team! We will relay this to the Challenger Team too.
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Missed the redemption deadline
Missed the redemption deadline, after my appealed they allowed me to redeem, Thank you SingSaver.
January 16, 2026
Unprompted review
Reply from Singsaver
Hi Toh Chwee Beng,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Experience was great
Experience was great. The card took abt 1 month for approval and for the gift, it took about 2 months before I receive the redemption email. Redemption was quick.
January 14, 2026
Unprompted review
Reply from Singsaver
Hi Yi ling Ng,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Good service
Marrione help me with my miles that was missing for the past few months.
January 13, 2026
Unprompted review
Reply from Singsaver
Hi Aiman Danish,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
credit card application and reward redemption
Applied for a credit card in Sep2025 and redeemed the rewards recently. Had some issues with the redemption code and was assisted by Jarryl who was helpful and clear in the follow-through.
December 23, 2025
Unprompted review
Reply from Singsaver
Hi Zigui Hong,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Delivered their gifts as promised
Delivered their gifts as promised. Sean from their Customer Support also assisted me with my query promptly and resolved the issue that I'm facing.
January 7, 2026
Unprompted review
Reply from Singsaver
Hi Jerry,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Fast redemption and seamless
Was honestly surprised with how fast the approval took. Typically read on the internet it'll be 4-5 months later so was prepared to wait. I signed up for my CC in end October, and received email confirmation to collect my free gift in early January. The whole process was authentic and seamless.
January 2, 2026
Unprompted review
Reply from Singsaver
Hi Wanny,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team"
Although the reply was a little later…
Although the reply was a little later than what i had wanted, the team was super helpful in my appeal and managed to resolve it well
January 6, 2026
Unprompted review
Reply from Singsaver
Hi Farhan,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Easy to redeem the payments
Easy to redeem the payments. Just sign up through the Sing saver website, than fill up the rewards form. Once fulfill all the requirements, the reward cash is send through pay now.
December 31, 2025
Unprompted review
Reply from Singsaver
Hi Shan,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Good support provided!
January 7, 2026
Unprompted review
Reply from Singsaver
Hi Chong Hong Goh,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Reply from Singsaver
Hi Zheng Xiang,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Reply from Singsaver
Hi There,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Good & thanks for Singsaver platform of…
Good & thanks for Singsaver platform of redemption status monitoring, and also overall the redemption procedure and progressing are easy.
December 26, 2025
Unprompted review
Reply from Singsaver
Hi Foo,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Great saving recommendations and offers…
Great saving recommendations and offers from Singsaver and they did deliver the perks as claimed.
October 17, 2025
Unprompted review
Reply from Singsaver
Hi Ernest,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Received an email from singsaver…
Received an email from singsaver regarding my paynow number. I’ve replied but till date, I have not received my rewards yet, only automatic replies by an AI bot.
December 19, 2025
Unprompted review
Reply from Singsaver
Hi Anthony,
We do apologise for the frustration, do know that it has not been our intention to cause this. One of our team members has already picked up your ticket and is currently investigating the matter.
Best regards,
SingSaver Customer Experience Team
I missed out on claiming my…
I missed out on claiming my CapitaVoucher gift, Jeremiah helped me to request for an extension. Appreciate it. One feedback is to inform the customer receiving the gift that the email is from DBS and not SingSaver so that we can keep a lookout and not miss the email especially since multiple DBS emails are sent in a week for existing customers.
January 6, 2026
Unprompted review
Reply from Singsaver
Hi Huiyi,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Jeremiah from SingSaver helped me to…
Jeremiah from SingSaver helped me to submit an appeal. Checked email regularly for the voucher code but the 1 month redemption was too short as i was overseas when I got the code. He managed to submit an appeal for me and I was given another chance to redeem the voucher :) thank you Jeremiah!
January 6, 2026
Unprompted review
Reply from Singsaver
Hi There,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Thank you Marrione from SingSaver
I would like to compliment Marrione from SingSaver for resolving an issue I had with the Redemption Gift, which was entirely my fault. Nevertheless, Marrione handle the situation with utmost professionalism and kept me updated at every step of the way. Wonderful!
January 6, 2026
Unprompted review
Reply from Singsaver
Hi Alex,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
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