Sirius Finance Reviews 907

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their proactive communication and supportive approach throughout various processes. Many people appreciate the exceptional customer service, noting the speed and thoroughness of replies, which made them feel well-cared for and reassured. Consumers frequently mention the excellent service provided, emphasizing how the company goes above and beyond to find solutions, even for complex or niche situations. The quick response times and clear communication are also commonly cited as key factors contributing to a smooth and stress-free experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the proactive... See more

Response time

Clients share positive opinions on response time, consistently praising the swift and clear communication.... See more

Based on these reviews

Rated 5 out of 5 stars

Our case manager was friendly, communicated proactively, and carried out his job/tasks very efficiently. We felt very well cared for ,through what is an anxiety-provoking process. Well done, and tha... See more

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Rated 5 out of 5 stars

We have just completed a Bridging loan using Sirius finance and can highly recommend them. I’ve never gone through the process before and was initially wary of the charges v benefits. It suited ou... See more

Company replied

Rated 5 out of 5 stars

We have been extremely impressed with Keagan Cole and his colleagues at Sirius Finance. Nothing was too much trouble for him and any queries we had were almost instantly answered. We had a very tricky... See more

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Rated 5 out of 5 stars

Using Sirius - and Richard Crook in particular - has been an excellent experience from start to end. Communications are exceptional as is their entire process. They basically take control from the off... See more

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Rated 5 out of 5 stars

I am pleased to know Neil Chamber as my broker. He has successfully arranged several mortgages for us in the past 8 years, despite every single struggle, he had a solution for each. Real profession... See more

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Rated 5 out of 5 stars

Billie at Sirius is hands down the best broker I have ever dealt with (and I have used a few). I will now forever refuse any other broker, even if the fees are less. Super smooth process from beginn... See more

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Rated 5 out of 5 stars

Billie is a total FIND! I have never worked with such a genuinely caring broker before. Just a good all-round person and fantastic at finding bespoke lending. I witnessed unrivalled tenacity in her th... See more

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Rated 5 out of 5 stars

Billie at Sirius was phenomenal! She helped us through every step of the way, always going above and beyond to make the whole process as easy as possible. With us being a hospitality based business we... See more

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Rated 5 out of 5 stars

Kelly and Rachel dealt with our mortgage application for our BTL and they were both fantastic. Kelly is super knowledgeable and between her and Rachel made the process smooth and painless. I will be c... See more

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Rated 5 out of 5 stars

Highly recommend this team; Mark and Toby went above and beyond to secure both the mortgage product and to assist to end conclusion. My solicitors were very complimentary regarding the assistance pr... See more

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Rated 5 out of 5 stars

Helpful from the start, allaying any concerns I had. Clear communication with regular updates. I even received a welfare call to make sure I was okay after having to put in writing how I’d got myse... See more

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Rated 5 out of 5 stars

Rachel Smith and her team at Sirius Finance have been amazing from the start. We have recently purchased a BTL property which was moving quick. They have met the deadlines and communicated very well w... See more

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Rated 5 out of 5 stars

Hi, I work with Simon Nichola who to date has absolutely been amazingly professional, friendly and in all the applications I have sent across to Simon and the team we have literally funded every sin... See more

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Rated 5 out of 5 stars

Sirius Finance were excellent throughout the entire process. Kelly’s detailed knowledge and clear advice helped me secure a mortgage when most other brokers said it wouldn’t be possible given my f... See more

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Rated 5 out of 5 stars

Hazel helped us secure a BTL Mortgage despite our unique buying circumstances, which made it incredibly difficult to find lenders. Hazel met the challenge with courage and enthusiasm, finding us a sol... See more

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Rated 5 out of 5 stars

I approached the team on behalf of a client that needed a quick financial solution to help with his dire situation. The team acted promptly and found an immediate solution. End result was a very grate... See more

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Rated 5 out of 5 stars

Very professional experience with Oliver from Sirius Finance who handled our recent remortgage. We were kept well informed throughout the process and got the correct deal for our needs. Would highly r... See more

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Rated 5 out of 5 stars

From the start to finish, the team provided excellent professionalism. They email carefully to what i needed and always went extra mile to make sure everything was handled efficiently. The company c... See more

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Rated 5 out of 5 stars

This is the first time I've taken out bridging finance, and I have to say... the experience was perfect. Rob, Luis and the team did a great job keeping me informed all the way. Very attentive and answ... See more

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Rated 5 out of 5 stars

Outstanding service from start to finish! I can’t thank Kit and Rachel enough for all their hard work in helping me secure the remortgage on my concrete house. From the very start, they’ve... See more

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Rated 5 out of 5 stars

Stephen got me options in the same working day as they were requested. Frankie and Tamzin really helped to get this over the line despite the complexity of the case. Both my client and myself a... See more

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Rated 5 out of 5 stars

Had a great experience with Sirius Finance, very good service and Hazel Jasper our contact seeing our mortgage through was excellent all the way from start to finish, responsive and always there w... See more

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Rated 5 out of 5 stars

Richard at Sirius finance goes over and above the call of duty to get a rather tricky financial deal over the line Highly recommended as the first port of call for anyone that requires help and adv... See more

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Rated 5 out of 5 stars

Great service - Keagan was exceptional and he ensured the mortgage application was put in before Christmas. Offer was issued in January, by far the fastest mortgage offer ever received. Highly recomm... See more

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Rated 5 out of 5 stars

Hazel was fantastic throughout the process of finding me a mortgage, ensuring I got the best deal that worked for me and answering all my questions promptly. She was very knowledgeable and informative... See more

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Rated 5 out of 5 stars

Keagan and Kelly at Sirius were incredibly helpful and found our company a great product. They were very responsive and proactively pushed through our mortage application with minimal stress / overhea... See more

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Rated 5 out of 5 stars

Really, really helpful. I have never done anything like this before and they guided me through every step of the way and made it as easy and simple as possible. Paul was assisting me and called and... See more

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Rated 5 out of 5 stars

Very helpful indeed, and always provided very swift communication throughout the process of my bridge loan. Best lender I've experienced. 10/10 thank you guys!

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Rated 5 out of 5 stars

An excellent company! Neil was the best and made our application process very easy to follow. We were clearly guided untl the end of the process. The advice we were given was spot on in addressing o... See more

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Rated 5 out of 5 stars

Working with Tamzin and Andy has been an absolute pleasure! They have been very honest, informative and efficient during this process. As I'm a property investor/developer, I will sure be using the... See more

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Rated 5 out of 5 stars

Andy and Tamzin gave instant replies to emails & got it all done in time for christmas which was a huge relief. I don’t usually write reviews but Sirius Finance really helped me

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Rated 5 out of 5 stars

Kit an Tamzin were outstanding as always. A tricky case that needed dealing with delicately, with tight timescales and they pulled out all the stops to make it happen. Customer is delighted and so am... See more

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Rated 5 out of 5 stars

hazel was fantastic contact with hazel was literally immediately emails phonecalls remortgage can be stressful , it was a very stress free process and went through with NatWest .

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Rated 5 out of 5 stars

Completed a re- mortgage through Sirius and Mark and the team provided a great service throughout the process. Also from the solicitor they work with. Would highly recommend!

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Rated 5 out of 5 stars

Amazing people working at this company and really helped us. They are hardworking and truly give their all at making customers happy!!

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Rated 5 out of 5 stars

Rachel and Kelly have been fantastic, clear options and guidance and always on the end of the phone if needed. Appreciate all your help and Thank You!

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Rated 5 out of 5 stars

Mark and Paul at Sirius were great to deal with, prompt with responding and advising, followed up the borrowing process to make sure everything was going efficiently. Will definitely use Sirius for fu... See more

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Rated 5 out of 5 stars

I have been provided with an excellent quotation, they have been very supportive and always available to discuss details. Everything happened exactly as I was told. Highly recommended

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Rated 5 out of 5 stars

Very professional experience with Keagan from Sirius Finance who handled my recent BTL mortgage. Very responsive and well-informed. Would highly recommend working with Keagan and Sirius. Thank you.

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Rated 5 out of 5 stars

Another excellent job done. Very organised and always on hand to help with the unforeseens that always seem to come with borrowing funds. Thank you Billie.

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Rated 5 out of 5 stars

These folks were brilliant when we were needed their help. Calm, collected and highly efficient. Reassuring in a crisis! Thanks so much.

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Rated 5 out of 5 stars

Very pleased with how it went. The process was a lot easier and quicker than expected. Mark was always available to see it went smoothly. I would definitely recommend.

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Rated 5 out of 5 stars

I cannot recommend Sirius Finance highly enough! Before finding Sirius, I tried to engage several brokers from other reputable firms, but that proved far more challenging than expected — slow... See more

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Rated 5 out of 5 stars

Really Great service from start to finish. this was speedy re-mortgage and we managed to change lenders, deals and everything in 2 weeks. couldn't recommend them more

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Rated 5 out of 5 stars

Molly and Jack were absolutely great to deal with for my remortgage. Very knowledgable and approachable. Always only hand to make the process as smooth as possible. Thank you Molly and Jack.

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Rated 5 out of 5 stars

Excellent professional service from both Kelly and Keagan. Thank you for your hard work getting this done for us.

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Rated 5 out of 5 stars

🌟 There’s no option to give more than 5 stars — otherwise, I gladly would! I’m writing this review on a 6 a.m. train from Edinburgh to Nottingham to collect the keys to my first investment... See more

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Rated 5 out of 5 stars

Oliver helped me throughout the process. He was proactive, gave great timely advice and followed up through to completion. Highly recommended

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Rated 5 out of 5 stars

I have used this company for the last 10 years and have never had an issue. Always find them professional and would recommend to anyone.

Company replied

Rated 5 out of 5 stars

Maisy and Kelly were brilliant with the help they provided me, with constant updates and guidance - would recommend them 100%

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Property Investment

Written by the company

What distinguishes Sirius over other finance brokers, is our ability to balance the needs of the lender and the borrower. To create a deal that works for everyone is a complex creation. It requires a firm that is strategic in its thinking, transparent in its communication, and highly connected in order to get the deal that wins for everyone.


Contact info

5.0

Excellent

TrustScore 5 out of 5

907 reviews

5-star
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3-star
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1-star

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Rated 5 out of 5 stars

Really helpful… highly recommend them.

Really, really helpful.
I have never done anything like this before and they guided me through every step of the way and made it as easy and simple as possible.
Paul was assisting me and called and emailed often to update me about the progress.
Excellent service from everyone there.

June 13, 2025
Sirius Finance logo

Reply from Sirius Finance

Good afternoon Belinda

Thank you for taking the time to leave us a 5* review.

Here at Sirius we strive to offer the best customer service possible. I am so please that Paul and the team were able to meet your requirements and help to process the case a smoothly as possible.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

These folks were brilliant when we were…

These folks were brilliant when we were needed their help. Calm, collected and highly efficient. Reassuring in a crisis! Thanks so much.

May 9, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Elliot

Thank you for taking the time to leave us a 5* review.

It is great to hear of the excellent service you have received from our team here at Sirius, we really appreciate the positive feedback.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Excellent professional service from…

Excellent professional service from both Kelly and Keagan. Thank you for your hard work getting this done for us.

June 6, 2025
Unprompted review
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Reply from Sirius Finance

Good morning John

Thank you for taking the time to leave us a 5* review.

Kelly and Keagan are delighted with your feedback.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

An excellent company!

An excellent company!
Neil was the best and made our application process very easy to follow. We were clearly guided untl the end of the process. The advice we were given was spot on in addressing our needs.
A big Thankyou

May 21, 2025
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Reply from Sirius Finance

Good morning Michael

Thank you for taking the time to leave us a 5* review.

Here at Sirius we strive to offer the best customer service possible. I'm so pleased that Neil was able to meet your requirements and provide this excellent service.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Thank you, Hazel!

Hazel was fantastic throughout the process of finding me a mortgage, ensuring I got the best deal that worked for me and answering all my questions promptly. She was very knowledgeable and informative on the house buying process. Thank you, Hazel! Highly recommend.

May 9, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Tom

Thank you for taking the time to leave us a 5* review.

We aim to provide a 5* service on every case and it certainly seems like Hazel has done just that!

Hazel is delighted with your feedback ad would like to thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Great person

Keagan was an amazing broker and very efficient and got the mortgageI wanted.

May 14, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Shashi

Thank you for taking the time to leave us a 5* review.

Keagan is delighted with your feedback and we are so pleased to hear that you got the outcome that you wanted.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Professional, knowledgeable, highly recommended

Sirius Finance were excellent throughout the entire process. Kelly’s detailed knowledge and clear advice helped me secure a mortgage when most other brokers said it wouldn’t be possible given my financial situation. She was supportive, thorough, and found a solution where others couldn’t.

Maisy also played a key role in getting the offer over the line, keeping everything on track and making the process much smoother.

Highly professional, responsive, and easy to work with — I’d definitely recommend Sirius Finance.

May 24, 2025
Unprompted review
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Reply from Sirius Finance

Good morning Miles

Thank you for taking the time to leave us a 5* review.

This is an amazing review - I am so pleased to hear that Kelly and Maisy were able to secure a mortgage for you, they are delighted with you feedback and we would like to thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Superb service

Keagan and Kelly at Sirius were incredibly helpful and found our company a great product. They were very responsive and proactively pushed through our mortage application with minimal stress / overhead. Thank you!

May 20, 2025
Unprompted review
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Reply from Sirius Finance

Good morning Will

Thank you for taking the time to leave us a 5* review.

It is great to hear of the amazing service you have received from Keagan and Kelly, they are so happy that they were able to help.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Billie at Sirius is hands down the best…

Billie at Sirius is hands down the best broker I have ever dealt with (and I have used a few). I will now forever refuse any other broker, even if the fees are less.
Super smooth process from beginning to end, genuinely helping and supporting in the interest of the business throughout. Honestly everyone else needs to learn from Billie and her team.

May 16, 2025
Unprompted review
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Reply from Sirius Finance

Good morning Oleg

Thank you for taking the time to leave us a 5* review.

It is amazing to hear of the excellent service you have received from Billie and the team, Billie is delighted with your feedback and we look forward to working with you again very soon.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Professional and efficient 5*

Rachel Smith and her team at Sirius Finance have been amazing from the start. We have recently purchased a BTL property which was moving quick. They have met the deadlines and communicated very well with everyone involved every step of the way. I highly recommend them and will be using them again in the future.

May 7, 2025
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Reply from Sirius Finance

Good afternoon Hollie and Jack

Thank you for taking the time to leave us a 5* review.

It is amazing to hear of the excellent service you have received from Rachel and the team from meeting deadlines to great communication.

Rachel is delighted with your feedback and is very happy that she was able to help.

Thank you very much for the recommendation and we look forward to working with you again in the future.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Bridging loan for house purchase

We have just completed a Bridging loan using Sirius finance and can highly recommend them.
I’ve never gone through the process before and was initially wary of the charges v benefits. It suited our circumstances and we have been supported through the process.
Initially by Nick & Oliver, but then guided by Paul, who handled our case.
Particularly reassuring was the speed and thoroughness of replies. It felt like we had our own personal manager and he liaised very effectively with solicitors and the lender. Thanks very much.

April 25, 2025
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Reply from Sirius Finance

Good afternoon

Thank you for taking the time to leave us a 5* review.

We aim to provide a 5* service on every case and it looks like Nick, Oliver and Paul have demonstrated this perfectly.

They are delighted with your feedback - as am I.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Tamzin was fantastic

Tamzin was fantastic. She always had time for us and was patient and thorough. Nothing was ever too much for her. Thank you Tamzin for all your help with this.

April 3, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Juliet

Thank you for taking the time to leave us a 5* review.

It is great to hear of the excellent service you have received from Sirius, Tamzin in particular, she is delighted with your feedback.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Outstanding support and advice from Sirius Finance

Outstanding support and advice from start to finish. There were clear directions and assistance when needed the most, and care provided at all points of the service. I would recommend!

April 3, 2025
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Reply from Sirius Finance

Good afternoon

Thank you for taking to time to leave us a 5* review.

It is great to hear of the excellent service you have received and thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

A reliable and responsive Mortgage Application process.

Sirius provided a thorough and reliable service. After long and careful checks they approved our mortgage application. They kept a close watch on the application as it passed through the system, and gave us appropriate and timely advice at each step of the process. They were easy to contact by phone.

March 26, 2025
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Reply from Sirius Finance

Good afternoon Michael

Thank you for taking the time to leave us a 5* review.

We really appreciate the positive feedback on our reliable service.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Ollie was fantastic from start to…

Ollie was fantastic from start to finish. His customer service was exceptional – always responsive, patient and clearly explained everything. He made the whole mortgage process smooth and stress-free. Highly recommend!

March 31, 2025
Sirius Finance logo

Reply from Sirius Finance

Good afternoon

Thank you for taking the time to leave us a 5* review.

Customer service is at the heart of what we do here, and it look like Ollie has demonstrated this perfectly, he is delighted with your comments.

Thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

From start to finish can’t praise Mark…

From start to finish can’t praise Mark and especially Paul enough, they pulled out all the stops so my transaction went through within the week. I was kept informed regularly and my calls and emails answered promptly.
Thank you for helping make this stressful time more easier.

March 28, 2025
Sirius Finance logo

Reply from Sirius Finance

Good morning Deborah

We are so pleased to hear that Mark and Paul have given the 5* service that we aim for on every case, they are delighted with your comments, thank you.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Superb determination and patience

Keagan Cole from "Team Admin" showed immense tenancy and determination as he helped us arrange our Mortgage. His success reflected the professionalism and courtesy of the Company's staff. I would not hesitate to recommend this company if you are looking for a Business Mortgage loan.

March 26, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon, Michael,

Thank you for taking the time to leave us such a fantastic review.

We pride ourselves on our customer service and I am delighted to hear that Keagan provided you with such excellent service when helping to arrange your Mortgage.

Thank you also for the recommendation.

Kind Regards
Bradley Moore
Deputy Group CEO


Rated 5 out of 5 stars

We are recommending Sirius to everyone

Mark was exceptional from start to finish. He was able to answer all of our many questions and made the process feel straightforward and simple, even though it was new to us. I would thoroughly recommend him to any first-time buyer like us, or to anyone looking to get a mortgage. We were also given updates by Molly which were gratefully appreciated. Overall it was a faultless experience, thank you.

March 13, 2025
Sirius Finance logo

Reply from Sirius Finance

Good morning, Elli,

Thank you for leaving us a fantastic review.

Thank you for sharing your experience with your first time mortgage.

Mark and Molly are both very experienced team members and I am so pleased that they assisted you so well.

Thank you also for the recommendation.

Kind Regards
Bradley Moore
Deputy Group CEO

Rated 5 out of 5 stars

Friendly

Friendly, swift and very helpful service.

March 20, 2025
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Reply from Sirius Finance

Good morning, Mr Goodall,

Thank you for taking the time to leave us a 5* review.

It is great to hear of the swift and helpful service you have experienced.

We hope to work with you again in the future.

Kind Regards
Bradley Moore
Group Deputy Ceo

Rated 5 out of 5 stars

Would use again

Would use again! From start to finish I was very happy with their service, I always received a prompt response and was kept up to date by Abby. Everything was very clear and well explained.

March 5, 2025
Sirius Finance logo

Reply from Sirius Finance

Good afternoon Emma,

Thank you for leaving such a great review and sharing your experience with us.

I am so pleased that you were happy with the service you received.

Thank you for your continued loyalty to Sirius Finance.

Kind Regards
Bradley Moore
Deputy Group CEO

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