Sirius Finance Reviews 907

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their proactive communication and supportive approach throughout various processes. Many people appreciate the exceptional customer service, noting the speed and thoroughness of replies, which made them feel well-cared for and reassured. Consumers frequently mention the excellent service provided, emphasizing how the company goes above and beyond to find solutions, even for complex or niche situations. The quick response times and clear communication are also commonly cited as key factors contributing to a smooth and stress-free experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the proactive... See more

Response time

Clients share positive opinions on response time, consistently praising the swift and clear communication.... See more

Based on these reviews

Rated 5 out of 5 stars

Our case manager was friendly, communicated proactively, and carried out his job/tasks very efficiently. We felt very well cared for ,through what is an anxiety-provoking process. Well done, and tha... See more

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Rated 5 out of 5 stars

We have just completed a Bridging loan using Sirius finance and can highly recommend them. I’ve never gone through the process before and was initially wary of the charges v benefits. It suited ou... See more

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Rated 5 out of 5 stars

We have been extremely impressed with Keagan Cole and his colleagues at Sirius Finance. Nothing was too much trouble for him and any queries we had were almost instantly answered. We had a very tricky... See more

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Rated 5 out of 5 stars

Using Sirius - and Richard Crook in particular - has been an excellent experience from start to end. Communications are exceptional as is their entire process. They basically take control from the off... See more

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Rated 5 out of 5 stars

I am pleased to know Neil Chamber as my broker. He has successfully arranged several mortgages for us in the past 8 years, despite every single struggle, he had a solution for each. Real profession... See more

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Rated 5 out of 5 stars

Billie at Sirius is hands down the best broker I have ever dealt with (and I have used a few). I will now forever refuse any other broker, even if the fees are less. Super smooth process from beginn... See more

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Rated 5 out of 5 stars

Billie is a total FIND! I have never worked with such a genuinely caring broker before. Just a good all-round person and fantastic at finding bespoke lending. I witnessed unrivalled tenacity in her th... See more

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Rated 5 out of 5 stars

Billie at Sirius was phenomenal! She helped us through every step of the way, always going above and beyond to make the whole process as easy as possible. With us being a hospitality based business we... See more

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Rated 5 out of 5 stars

Kelly and Rachel dealt with our mortgage application for our BTL and they were both fantastic. Kelly is super knowledgeable and between her and Rachel made the process smooth and painless. I will be c... See more

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Rated 5 out of 5 stars

Highly recommend this team; Mark and Toby went above and beyond to secure both the mortgage product and to assist to end conclusion. My solicitors were very complimentary regarding the assistance pr... See more

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Rated 5 out of 5 stars

Helpful from the start, allaying any concerns I had. Clear communication with regular updates. I even received a welfare call to make sure I was okay after having to put in writing how I’d got myse... See more

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Rated 5 out of 5 stars

Rachel Smith and her team at Sirius Finance have been amazing from the start. We have recently purchased a BTL property which was moving quick. They have met the deadlines and communicated very well w... See more

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Rated 5 out of 5 stars

Hi, I work with Simon Nichola who to date has absolutely been amazingly professional, friendly and in all the applications I have sent across to Simon and the team we have literally funded every sin... See more

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Rated 5 out of 5 stars

Sirius Finance were excellent throughout the entire process. Kelly’s detailed knowledge and clear advice helped me secure a mortgage when most other brokers said it wouldn’t be possible given my f... See more

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Rated 5 out of 5 stars

Hazel helped us secure a BTL Mortgage despite our unique buying circumstances, which made it incredibly difficult to find lenders. Hazel met the challenge with courage and enthusiasm, finding us a sol... See more

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Rated 5 out of 5 stars

I approached the team on behalf of a client that needed a quick financial solution to help with his dire situation. The team acted promptly and found an immediate solution. End result was a very grate... See more

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Rated 5 out of 5 stars

Very professional experience with Oliver from Sirius Finance who handled our recent remortgage. We were kept well informed throughout the process and got the correct deal for our needs. Would highly r... See more

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Rated 5 out of 5 stars

From the start to finish, the team provided excellent professionalism. They email carefully to what i needed and always went extra mile to make sure everything was handled efficiently. The company c... See more

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Rated 5 out of 5 stars

This is the first time I've taken out bridging finance, and I have to say... the experience was perfect. Rob, Luis and the team did a great job keeping me informed all the way. Very attentive and answ... See more

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Rated 5 out of 5 stars

Outstanding service from start to finish! I can’t thank Kit and Rachel enough for all their hard work in helping me secure the remortgage on my concrete house. From the very start, they’ve... See more

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Rated 5 out of 5 stars

Stephen got me options in the same working day as they were requested. Frankie and Tamzin really helped to get this over the line despite the complexity of the case. Both my client and myself a... See more

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Rated 5 out of 5 stars

Had a great experience with Sirius Finance, very good service and Hazel Jasper our contact seeing our mortgage through was excellent all the way from start to finish, responsive and always there w... See more

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Rated 5 out of 5 stars

Richard at Sirius finance goes over and above the call of duty to get a rather tricky financial deal over the line Highly recommended as the first port of call for anyone that requires help and adv... See more

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Rated 5 out of 5 stars

Great service - Keagan was exceptional and he ensured the mortgage application was put in before Christmas. Offer was issued in January, by far the fastest mortgage offer ever received. Highly recomm... See more

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Rated 5 out of 5 stars

Hazel was fantastic throughout the process of finding me a mortgage, ensuring I got the best deal that worked for me and answering all my questions promptly. She was very knowledgeable and informative... See more

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Rated 5 out of 5 stars

Keagan and Kelly at Sirius were incredibly helpful and found our company a great product. They were very responsive and proactively pushed through our mortage application with minimal stress / overhea... See more

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Rated 5 out of 5 stars

Really, really helpful. I have never done anything like this before and they guided me through every step of the way and made it as easy and simple as possible. Paul was assisting me and called and... See more

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Rated 5 out of 5 stars

Very helpful indeed, and always provided very swift communication throughout the process of my bridge loan. Best lender I've experienced. 10/10 thank you guys!

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Rated 5 out of 5 stars

An excellent company! Neil was the best and made our application process very easy to follow. We were clearly guided untl the end of the process. The advice we were given was spot on in addressing o... See more

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Rated 5 out of 5 stars

Working with Tamzin and Andy has been an absolute pleasure! They have been very honest, informative and efficient during this process. As I'm a property investor/developer, I will sure be using the... See more

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Rated 5 out of 5 stars

Andy and Tamzin gave instant replies to emails & got it all done in time for christmas which was a huge relief. I don’t usually write reviews but Sirius Finance really helped me

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Rated 5 out of 5 stars

Kit an Tamzin were outstanding as always. A tricky case that needed dealing with delicately, with tight timescales and they pulled out all the stops to make it happen. Customer is delighted and so am... See more

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Rated 5 out of 5 stars

hazel was fantastic contact with hazel was literally immediately emails phonecalls remortgage can be stressful , it was a very stress free process and went through with NatWest .

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Rated 5 out of 5 stars

Completed a re- mortgage through Sirius and Mark and the team provided a great service throughout the process. Also from the solicitor they work with. Would highly recommend!

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Rated 5 out of 5 stars

Amazing people working at this company and really helped us. They are hardworking and truly give their all at making customers happy!!

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Rated 5 out of 5 stars

Rachel and Kelly have been fantastic, clear options and guidance and always on the end of the phone if needed. Appreciate all your help and Thank You!

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Rated 5 out of 5 stars

Mark and Paul at Sirius were great to deal with, prompt with responding and advising, followed up the borrowing process to make sure everything was going efficiently. Will definitely use Sirius for fu... See more

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Rated 5 out of 5 stars

I have been provided with an excellent quotation, they have been very supportive and always available to discuss details. Everything happened exactly as I was told. Highly recommended

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Rated 5 out of 5 stars

Very professional experience with Keagan from Sirius Finance who handled my recent BTL mortgage. Very responsive and well-informed. Would highly recommend working with Keagan and Sirius. Thank you.

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Rated 5 out of 5 stars

Another excellent job done. Very organised and always on hand to help with the unforeseens that always seem to come with borrowing funds. Thank you Billie.

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Rated 5 out of 5 stars

These folks were brilliant when we were needed their help. Calm, collected and highly efficient. Reassuring in a crisis! Thanks so much.

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Rated 5 out of 5 stars

Very pleased with how it went. The process was a lot easier and quicker than expected. Mark was always available to see it went smoothly. I would definitely recommend.

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Rated 5 out of 5 stars

I cannot recommend Sirius Finance highly enough! Before finding Sirius, I tried to engage several brokers from other reputable firms, but that proved far more challenging than expected — slow... See more

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Rated 5 out of 5 stars

Really Great service from start to finish. this was speedy re-mortgage and we managed to change lenders, deals and everything in 2 weeks. couldn't recommend them more

Company replied

Rated 5 out of 5 stars

Molly and Jack were absolutely great to deal with for my remortgage. Very knowledgable and approachable. Always only hand to make the process as smooth as possible. Thank you Molly and Jack.

Company replied

Rated 5 out of 5 stars

Excellent professional service from both Kelly and Keagan. Thank you for your hard work getting this done for us.

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Rated 5 out of 5 stars

🌟 There’s no option to give more than 5 stars — otherwise, I gladly would! I’m writing this review on a 6 a.m. train from Edinburgh to Nottingham to collect the keys to my first investment... See more

Company replied

Rated 5 out of 5 stars

Oliver helped me throughout the process. He was proactive, gave great timely advice and followed up through to completion. Highly recommended

Company replied

Rated 5 out of 5 stars

I have used this company for the last 10 years and have never had an issue. Always find them professional and would recommend to anyone.

Company replied

Rated 5 out of 5 stars

Maisy and Kelly were brilliant with the help they provided me, with constant updates and guidance - would recommend them 100%

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Property Investment

Written by the company

What distinguishes Sirius over other finance brokers, is our ability to balance the needs of the lender and the borrower. To create a deal that works for everyone is a complex creation. It requires a firm that is strategic in its thinking, transparent in its communication, and highly connected in order to get the deal that wins for everyone.


Contact info

5.0

Excellent

TrustScore 5 out of 5

907 reviews

5-star
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Rated 5 out of 5 stars

I have used this company for the last…

I have used this company for the last 10 years and have never had an issue. Always find them professional and would recommend to anyone.

September 3, 2025
Unprompted review
Sirius Finance logo

Reply from Sirius Finance

Good morning Saleem

Thank you taking the time to leave us a 5* review and for your continued loyalty to The Brightstar Group.

We are delighted with your positive feedback.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Amazing people working at this company…

Amazing people working at this company and really helped us. They are hardworking and truly give their all at making customers happy!!

August 27, 2025
Sirius Finance logo

Reply from Sirius Finance

Good afternoon

Thank you for taking the time to leave us a 5* review.

It is amazing to hear of the excellent service you have received from the team at Sirius - we are delighted with your feedback.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Great all-round experience

Very professional experience with Keagan from Sirius Finance who handled my recent BTL mortgage. Very responsive and well-informed. Would highly recommend working with Keagan and Sirius. Thank you.

August 23, 2025
Unprompted review
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Reply from Sirius Finance

Good morning Fiona

Thank you for taking the time to leave us a 5* review.

It is great to hear of excellent service you have received from Keagan. Thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

I found Sirius Finance approachable

I found Sirius Finance approachable, knowledgeable and professional.
Their service is straightforward and seamless, each case dealt with accordingly.

August 18, 2025
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Reply from Sirius Finance

Good afternoon,

Thankyou for taking the time to leave us a 5* review.

It is great to hear of the excellent service you have experienced from the Team. I am very pleased to hear that you found it to be straightforward and professional.

We hope to work with you again in the future.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Had a great experience with Sirius…

Had a great experience with Sirius Finance, very good service and Hazel Jasper our contact seeing our mortgage through was excellent all the way from start to finish, responsive and always there when required.
Overall great service and recommended.
Thank you Hazel.

Steve & Julia

August 6, 2025
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Reply from Sirius Finance

Good afternoon Steve and Julia,

Thank you for leaving us a 5* review.

It is great to hear of the excellent service you have experienced from Hazel. She is a fantastic member of the team.

Thank you also for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Very professional experience with…

Very professional experience with Oliver from Sirius Finance who handled our recent remortgage. We were kept well informed throughout the process and got the correct deal for our needs. Would highly recommend working with Oliver and Sirius. Thank you.

August 4, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Declan,

Thank you for taking the time to leave us a 5* review.

I am delighted to hear that Oliver provided you with such a professional service on your remortgage.

Thankyou also for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Top class service from Kelly and Keagan…

Top class service from Kelly and Keagan with my new BTL mortgage. Brilliant advice from Kelly from the outset, and what a great deal she put together. Thank you so much!

July 29, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Michael,

Thankyou for leaving us such a great review.

Both Kelly and Keagan are very experienced members and make a great team. I am so pleased that they provided you with such Top Class service and great advice with your BTL mortgage.

We hope to work with you again in the future.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Another excellent job done

Another excellent job done. Very organised and always on hand to help with the unforeseens that always seem to come with borrowing funds. Thank you Billie.

July 30, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Aidan,

Thankyou for taking the time to leave us a 5* review.

Customer Service is at the heart of what we do here at Sirius, so to receive such excellent feedback like this is amazing.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

The best broker I could’ve wish for

Billie is a total FIND! I have never worked with such a genuinely caring broker before. Just a good all-round person and fantastic at finding bespoke lending. I witnessed unrivalled tenacity in her that I just couldn’t believe. Absolutely my go-to from now on and would advise the same for everyone else.

July 31, 2025
Unprompted review
Sirius Finance logo

Reply from Sirius Finance

Good afternoon Sam,

Thankyou for taking the time to leave us such an outstanding review!

Billie is an incredible member of the Team and I am delighted with your feedback as is Billie.

Kind regards
Bradley Moore
Deputy CEO

Thankyou for your continued loyalty to Sirius and also for your recommendation.

Rated 5 out of 5 stars

Sirius - great broker

Maisy and Kelly were brilliant with the help they provided me, with constant updates and guidance - would recommend them 100%

July 29, 2025
Unprompted review
Sirius Finance logo

Reply from Sirius Finance

Good afternoon

Thank you for taking the time to leave us a 5* review.

Maisy and Kelly are delighted with your comments and would like to thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Good communication and prompt responses…

Good communication and prompt responses to help the process move along swiftly.

July 1, 2025
Unprompted review
Sirius Finance logo

Reply from Sirius Finance

Good morning

Thank you for taking the time to leave us a 5* review.

We are delighted with your feedback and so happy that we were able to help.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Highly recommended

Oliver helped me throughout the process. He was proactive, gave great timely advice and followed up through to completion. Highly recommended

July 18, 2025
Unprompted review
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Reply from Sirius Finance

Good morning

Thank you for taking the time to leave us a 5* review.

It is great to hear of the excellent service you have received from Oliver, he is delighted with your feedback.

Thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Richard at Sirius

Richard at Sirius finance goes over and above the call of duty to get a rather tricky financial deal over the line
Highly recommended as the first port of call for anyone that requires help and advise within this area
Nothing else needs to be said
Thanks Richard

July 7, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Philip

Thank you for taking the time to leave us a 5* review.

It is great to hear of the amazing service you have received from Richard here at Sirius on this 'tricky deal'

We would also like to thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

World recommend Sirius

Sirius is a reliable company that I have used before. They are knowledgeable and help to guide you through the process of arranging a mortgage.

July 2, 2025
Sirius Finance logo

Reply from Sirius Finance

Good morning Steven

Thank you for taking the time to leave us a 5* review and for your continued loyalty to Sirius.

We really appreciate your feedback.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Great service

Great communication, advice and proactive updates. Couldn’t ask for better service.

June 30, 2025
Sirius Finance logo

Reply from Sirius Finance

Good morning Sam

Thank you for taking the time to leave us a 5* review.

We really appreciate the positive feedback.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

🌟 There’s no option to give more than 5…

🌟 There’s no option to give more than 5 stars — otherwise, I gladly would!

I’m writing this review on a 6 a.m. train from Edinburgh to Nottingham to collect the keys to my first investment property. And truly, if it weren’t for Kelly, this journey wouldn’t be happening today.

I’ve had the pleasure of working with Kelly on my recent investment property purchases, and I’ve been consistently impressed by her exceptional professionalism, deep knowledge of the mortgage market, and most importantly, the genuine ownership she takes of the entire process.

Every time we faced a challenge — and there were quite a few — Kelly tackled them head-on with confidence and clarity, always ensuring I achieved the best possible outcome. Her ability to stay composed and focused under pressure speaks volumes about her industry expertise and the reputation she has clearly earned over the years.

I must also give a heartfelt shout-out to Maisy, who has been incredibly diligent, responsive, and supportive throughout the process. Despite juggling many clients, Maisy always made time to answer calls, provide timely updates, chase lenders, and handle queries — all with a personal touch that made the entire experience feel human, not transactional.

A huge thank you to both Kelly and Maisy — you’ve made what could have been a stressful journey feel smooth, efficient, and even enjoyable. Highly recommended without hesitation.

June 28, 2025
Unprompted review
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Reply from Sirius Finance

Good morning Ranjith

Thank you for taking the time to leave us an amazing 5* review.

We aim to provide a 5* service on every case but it seems Kelly and Maisy have gone above and beyond on this one for you.

Kelly and Maisy are both extremely knowledgeable in their field and it clearly shows here.

They are delighted with your feedback and are so happy they could help with the purchase of your first investment property.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Working with Tamzin and Andy has been…

Working with Tamzin and Andy has been an absolute pleasure! They have been very honest, informative and efficient during this process.
As I'm a property investor/developer, I will sure be using them for all my current and future purchases.

June 27, 2025
Unprompted review
Sirius Finance logo

Reply from Sirius Finance

Good morning Michael

Thank you for taking the time to leave us a 5* review.

We are delighted to hear of the excellent service you have received from Tamzin and Andy, they are very happy with your kind words.

We look forward to working with you again in the future.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Mr Simon Nichols - Sirius

Hi, I work with Simon Nichola who to date has absolutely been amazingly professional, friendly and in all the applications I have sent across to Simon and the team we have literally funded every single one to date with so many more in the pot.
I recommend to anyone wishing and needing the facilities provided by Sirius not look anywhere but here to get the facility done in the most professional friendly way. Good Luck to you all..
A Huge Thank from me Frankie to Simon Nichola and his team… XxX

June 27, 2025
Unprompted review
Sirius Finance logo

Reply from Sirius Finance

Good morning Frankie

Thank you for taking the time to leave us an amazing 5* review.

It is so great to hear of the amazing service you have received from Simon. He is absolutely delighted with your kind words and is so happy that he was able to help.

Thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Life savers!

I approached the team on behalf of a client that needed a quick financial solution to help with his dire situation. The team acted promptly and found an immediate solution. End result was a very grateful and happy client. Sirius Finance saved the day once again!!

May 27, 2025
Unprompted review
Sirius Finance logo

Reply from Sirius Finance

Good morning Latham

Thank you for taking the time to leave us a 5* review.

We aim to provide a 5* service on every case, so it is great to hear that the team here at Sirius have done just that. We are so pleased we were able to help and that your clients are happy.

Many thanks
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Hazel helped us secure a BTL Mortgage…

Hazel helped us secure a BTL Mortgage despite our unique buying circumstances, which made it incredibly difficult to find lenders. Hazel met the challenge with courage and enthusiasm, finding us a solution that worked. Thanks so much Hazel

June 16, 2025
Unprompted review
Sirius Finance logo

Reply from Sirius Finance

Good afternoon Olly

Thank you for taking the time to leave us a 5* review.

We aim to provide an outstanding service on every case, we are so pleased that Hazel has gone above and beyond to meet these expectations for you and find a lender on your unique circumstances.

Kind regards
Bradley Moore
Deputy CEO

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