Sirius Finance Reviews 907

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their proactive communication and supportive approach throughout various processes. Many people appreciate the exceptional customer service, noting the speed and thoroughness of replies, which made them feel well-cared for and reassured. Consumers frequently mention the excellent service provided, emphasizing how the company goes above and beyond to find solutions, even for complex or niche situations. The quick response times and clear communication are also commonly cited as key factors contributing to a smooth and stress-free experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the proactive... See more

Response time

Clients share positive opinions on response time, consistently praising the swift and clear communication.... See more

Based on these reviews

Rated 5 out of 5 stars

Our case manager was friendly, communicated proactively, and carried out his job/tasks very efficiently. We felt very well cared for ,through what is an anxiety-provoking process. Well done, and tha... See more

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Rated 5 out of 5 stars

We have just completed a Bridging loan using Sirius finance and can highly recommend them. I’ve never gone through the process before and was initially wary of the charges v benefits. It suited ou... See more

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Rated 5 out of 5 stars

We have been extremely impressed with Keagan Cole and his colleagues at Sirius Finance. Nothing was too much trouble for him and any queries we had were almost instantly answered. We had a very tricky... See more

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Rated 5 out of 5 stars

Using Sirius - and Richard Crook in particular - has been an excellent experience from start to end. Communications are exceptional as is their entire process. They basically take control from the off... See more

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Rated 5 out of 5 stars

I am pleased to know Neil Chamber as my broker. He has successfully arranged several mortgages for us in the past 8 years, despite every single struggle, he had a solution for each. Real profession... See more

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Rated 5 out of 5 stars

Billie at Sirius is hands down the best broker I have ever dealt with (and I have used a few). I will now forever refuse any other broker, even if the fees are less. Super smooth process from beginn... See more

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Rated 5 out of 5 stars

Billie is a total FIND! I have never worked with such a genuinely caring broker before. Just a good all-round person and fantastic at finding bespoke lending. I witnessed unrivalled tenacity in her th... See more

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Rated 5 out of 5 stars

Billie at Sirius was phenomenal! She helped us through every step of the way, always going above and beyond to make the whole process as easy as possible. With us being a hospitality based business we... See more

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Rated 5 out of 5 stars

Kelly and Rachel dealt with our mortgage application for our BTL and they were both fantastic. Kelly is super knowledgeable and between her and Rachel made the process smooth and painless. I will be c... See more

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Rated 5 out of 5 stars

Highly recommend this team; Mark and Toby went above and beyond to secure both the mortgage product and to assist to end conclusion. My solicitors were very complimentary regarding the assistance pr... See more

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Rated 5 out of 5 stars

Helpful from the start, allaying any concerns I had. Clear communication with regular updates. I even received a welfare call to make sure I was okay after having to put in writing how I’d got myse... See more

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Rated 5 out of 5 stars

Rachel Smith and her team at Sirius Finance have been amazing from the start. We have recently purchased a BTL property which was moving quick. They have met the deadlines and communicated very well w... See more

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Rated 5 out of 5 stars

Hi, I work with Simon Nichola who to date has absolutely been amazingly professional, friendly and in all the applications I have sent across to Simon and the team we have literally funded every sin... See more

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Rated 5 out of 5 stars

Sirius Finance were excellent throughout the entire process. Kelly’s detailed knowledge and clear advice helped me secure a mortgage when most other brokers said it wouldn’t be possible given my f... See more

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Rated 5 out of 5 stars

Hazel helped us secure a BTL Mortgage despite our unique buying circumstances, which made it incredibly difficult to find lenders. Hazel met the challenge with courage and enthusiasm, finding us a sol... See more

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Rated 5 out of 5 stars

I approached the team on behalf of a client that needed a quick financial solution to help with his dire situation. The team acted promptly and found an immediate solution. End result was a very grate... See more

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Rated 5 out of 5 stars

Very professional experience with Oliver from Sirius Finance who handled our recent remortgage. We were kept well informed throughout the process and got the correct deal for our needs. Would highly r... See more

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Rated 5 out of 5 stars

From the start to finish, the team provided excellent professionalism. They email carefully to what i needed and always went extra mile to make sure everything was handled efficiently. The company c... See more

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Rated 5 out of 5 stars

This is the first time I've taken out bridging finance, and I have to say... the experience was perfect. Rob, Luis and the team did a great job keeping me informed all the way. Very attentive and answ... See more

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Rated 5 out of 5 stars

Outstanding service from start to finish! I can’t thank Kit and Rachel enough for all their hard work in helping me secure the remortgage on my concrete house. From the very start, they’ve... See more

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Rated 5 out of 5 stars

Stephen got me options in the same working day as they were requested. Frankie and Tamzin really helped to get this over the line despite the complexity of the case. Both my client and myself a... See more

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Rated 5 out of 5 stars

Had a great experience with Sirius Finance, very good service and Hazel Jasper our contact seeing our mortgage through was excellent all the way from start to finish, responsive and always there w... See more

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Rated 5 out of 5 stars

Richard at Sirius finance goes over and above the call of duty to get a rather tricky financial deal over the line Highly recommended as the first port of call for anyone that requires help and adv... See more

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Rated 5 out of 5 stars

Great service - Keagan was exceptional and he ensured the mortgage application was put in before Christmas. Offer was issued in January, by far the fastest mortgage offer ever received. Highly recomm... See more

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Rated 5 out of 5 stars

Hazel was fantastic throughout the process of finding me a mortgage, ensuring I got the best deal that worked for me and answering all my questions promptly. She was very knowledgeable and informative... See more

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Rated 5 out of 5 stars

Keagan and Kelly at Sirius were incredibly helpful and found our company a great product. They were very responsive and proactively pushed through our mortage application with minimal stress / overhea... See more

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Rated 5 out of 5 stars

Really, really helpful. I have never done anything like this before and they guided me through every step of the way and made it as easy and simple as possible. Paul was assisting me and called and... See more

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Rated 5 out of 5 stars

Very helpful indeed, and always provided very swift communication throughout the process of my bridge loan. Best lender I've experienced. 10/10 thank you guys!

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Rated 5 out of 5 stars

An excellent company! Neil was the best and made our application process very easy to follow. We were clearly guided untl the end of the process. The advice we were given was spot on in addressing o... See more

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Rated 5 out of 5 stars

Working with Tamzin and Andy has been an absolute pleasure! They have been very honest, informative and efficient during this process. As I'm a property investor/developer, I will sure be using the... See more

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Rated 5 out of 5 stars

Andy and Tamzin gave instant replies to emails & got it all done in time for christmas which was a huge relief. I don’t usually write reviews but Sirius Finance really helped me

Company replied

Rated 5 out of 5 stars

Kit an Tamzin were outstanding as always. A tricky case that needed dealing with delicately, with tight timescales and they pulled out all the stops to make it happen. Customer is delighted and so am... See more

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Rated 5 out of 5 stars

hazel was fantastic contact with hazel was literally immediately emails phonecalls remortgage can be stressful , it was a very stress free process and went through with NatWest .

Company replied

Rated 5 out of 5 stars

Completed a re- mortgage through Sirius and Mark and the team provided a great service throughout the process. Also from the solicitor they work with. Would highly recommend!

Company replied

Rated 5 out of 5 stars

Amazing people working at this company and really helped us. They are hardworking and truly give their all at making customers happy!!

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Rated 5 out of 5 stars

Rachel and Kelly have been fantastic, clear options and guidance and always on the end of the phone if needed. Appreciate all your help and Thank You!

Company replied

Rated 5 out of 5 stars

Mark and Paul at Sirius were great to deal with, prompt with responding and advising, followed up the borrowing process to make sure everything was going efficiently. Will definitely use Sirius for fu... See more

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Rated 5 out of 5 stars

I have been provided with an excellent quotation, they have been very supportive and always available to discuss details. Everything happened exactly as I was told. Highly recommended

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Rated 5 out of 5 stars

Very professional experience with Keagan from Sirius Finance who handled my recent BTL mortgage. Very responsive and well-informed. Would highly recommend working with Keagan and Sirius. Thank you.

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Rated 5 out of 5 stars

Another excellent job done. Very organised and always on hand to help with the unforeseens that always seem to come with borrowing funds. Thank you Billie.

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Rated 5 out of 5 stars

These folks were brilliant when we were needed their help. Calm, collected and highly efficient. Reassuring in a crisis! Thanks so much.

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Rated 5 out of 5 stars

Very pleased with how it went. The process was a lot easier and quicker than expected. Mark was always available to see it went smoothly. I would definitely recommend.

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Rated 5 out of 5 stars

I cannot recommend Sirius Finance highly enough! Before finding Sirius, I tried to engage several brokers from other reputable firms, but that proved far more challenging than expected — slow... See more

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Rated 5 out of 5 stars

Really Great service from start to finish. this was speedy re-mortgage and we managed to change lenders, deals and everything in 2 weeks. couldn't recommend them more

Company replied

Rated 5 out of 5 stars

Molly and Jack were absolutely great to deal with for my remortgage. Very knowledgable and approachable. Always only hand to make the process as smooth as possible. Thank you Molly and Jack.

Company replied

Rated 5 out of 5 stars

Excellent professional service from both Kelly and Keagan. Thank you for your hard work getting this done for us.

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Rated 5 out of 5 stars

🌟 There’s no option to give more than 5 stars — otherwise, I gladly would! I’m writing this review on a 6 a.m. train from Edinburgh to Nottingham to collect the keys to my first investment... See more

Company replied

Rated 5 out of 5 stars

Oliver helped me throughout the process. He was proactive, gave great timely advice and followed up through to completion. Highly recommended

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Rated 5 out of 5 stars

I have used this company for the last 10 years and have never had an issue. Always find them professional and would recommend to anyone.

Company replied

Rated 5 out of 5 stars

Maisy and Kelly were brilliant with the help they provided me, with constant updates and guidance - would recommend them 100%

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Property Investment

Written by the company

What distinguishes Sirius over other finance brokers, is our ability to balance the needs of the lender and the borrower. To create a deal that works for everyone is a complex creation. It requires a firm that is strategic in its thinking, transparent in its communication, and highly connected in order to get the deal that wins for everyone.


Contact info

5.0

Excellent

TrustScore 5 out of 5

907 reviews

5-star
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3-star
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1-star

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Rated 5 out of 5 stars

A very smooth journey with very…

A very smooth journey with very supportive staff.
Albey was very prompt in answering my questions and supported me to communicate with the relevant agencies.
He very diligent with deadlines and process.

January 22, 2026
Sirius Finance logo

Reply from Sirius Finance

Good morning,

Thank you for taking the time to leave us a 5* review.

Albey is delighted with your feedback and we are so happy that he provided you with our 5* service.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Bridging Finance

This is the first time I've taken out bridging finance, and I have to say... the experience was perfect. Rob, Luis and the team did a great job keeping me informed all the way. Very attentive and answered the many queries I had. On completion, the funds arrived in the bank within the hour. I'll definitely be using this service again.

January 16, 2026
Unprompted review
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Reply from Sirius Finance

Good morning Neil

Thank you for taking the time to leave us a 5* review.

We aim to provide a 5* service on every case and it looks like Rob, Luis and the team have done just that with their excellent communication.

We look forward to working with you again in the future.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Rachel and Kelly have been fantastic

Rachel and Kelly have been fantastic, clear options and guidance and always on the end of the phone if needed.
Appreciate all your help and Thank You!

January 16, 2026
Unprompted review
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Reply from Sirius Finance

Good morning Becky

Thank you for taking the time to leave us a 5* review.

It is great to hear of the fantastic service you have received from Rachel and Kelly - they are delighted with your feedback and so happy that they were able to help.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

hazel was fantastic

hazel was fantastic
contact with hazel was literally immediately emails phonecalls
remortgage can be stressful , it was a very stress free process and went through with NatWest .

January 4, 2026
Unprompted review
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Reply from Sirius Finance

Good morning John

Thank you for taking the time to leave us a 5* review.

It is great to hear of the outstanding and 'stress free' service you have received from Hazel. She is delighted with your feedback and very happy that she could help.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Really nice and helpful

Andy and Tamzin gave instant replies to emails & got it all done in time for christmas which was a huge relief. I don’t usually write reviews but Sirius Finance really helped me

December 22, 2025
Unprompted review
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Reply from Sirius Finance

Good morning Sonia

Thank you for taking the time to leave us a 5* review.

Andy and Tamzin are delighted with your feedback and are so happy that they were able to help in time for Christmas.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Star team - Maisy Stephens and Kelly Rule

The team we worked with at Sirius was absolutely outstanding, Maisy and Kelly worked in record time to answer all of our questions, guide us appropriately and in a timely manner - this ensured we were able to make a somewhat unrealistic deadline for a property completion date possible. I highly recommend Kelly and Maisy at Sirius Finance, they are very knowledgeable and an absolute delight to work with.

December 12, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Kavita

Thank you for taking the time to leave us an 'outstanding' 5* review.

It is amazing to hear of the fantastic service you have received from Kelly and Maisy, from answering all of your questions to making that completion date possible. They are delighted with your feedback and would like to thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Really Great service from start to finish

Really Great service from start to finish. this was speedy re-mortgage and we managed to change lenders, deals and everything in 2 weeks. couldn't recommend them more

November 30, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Steven

Thank you for taking the time to leave us a 5* review.

It is amazing to hear of the excellent service you have received from the team here at Brightstar and we would like to thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

I am pleased to know Neil Chamber as my…

I am pleased to know Neil Chamber as my broker.
He has successfully arranged several mortgages for us in the past 8 years, despite every single struggle, he had a solution for each. Real professional, efficient, honest and friendly. Thank you so much for all your help these past few years. I always recommend you and Sirius Finance.

December 2, 2025
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Reply from Sirius Finance

Good afternoon Victor

Thank you for taking the time to leave us a 5* review and for your continued loyalty to Sirius.

Neil is delighted with your feedback and is so happy that he has been able to help you on several occasions. We really appreciate the positive feedback and would also like to thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Completed a re- mortgage through Sirius…

Completed a re- mortgage through Sirius and Mark and the team provided a great service throughout the process. Also from the solicitor they work with. Would highly recommend!

December 2, 2025
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Reply from Sirius Finance

Good afternoon

Thank you for taking the time to leave us a 5* review.

Mark is delighted with your feedback and we would like to thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Outstanding Service from Sirius Finance!

I cannot recommend Sirius Finance highly enough! Before finding Sirius, I tried to engage several brokers from other reputable firms, but that proved far more challenging than expected — slow responses and vague answers were frustrating, to say the least.

Sirius, by contrast, have been a breath of fresh air. They make the entire process easy, transparent, and straightforward. I’d especially like to thank Oliver and Maisy, who recently helped me transfer a BTL property from my personal name into a limited company and arranged the associated finance.

Oliver is an absolute pleasure to work with. It’s rare these days to find someone so diligent, helpful, and genuinely willing to go the extra mile. From day one, it felt more like a partnership than a one-off transaction. I can’t thank Oliver enough for his support and for the pivotal role he’s played in making my property aspirations a reality. Having helped with my first property, it was a no-brainer to return to him for properties two and three! A huge personal thank you from me.

Maisy is a superstar — working tirelessly behind the scenes to ensure the mortgage application went through smoothly. I have no doubt that the speed and success of the process were largely thanks to her hard work and attention to detail. I truly appreciate everything she has done — thank you, Maisy.

Thanks again to the Sirius team. I look forward to continuing to work together on future projects!

October 29, 2025
Unprompted review
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Reply from Sirius Finance

Good morning Chris

Thank you for taking the time to leave us an amazing 5* review.

We aim to provide a 5* service on every case, however it looks like Maisy and Oliver have gone above and beyond here for you, from their diligence, hard work and willingness to go the 'extra mile'

Oliver and Maisy are both delighted with your feedback and are so happy that they were able to help.

We look forward to working with you again soon.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

I have used Sirius Finance for a number…

I have used Sirius Finance for a number of times and they always delivered the best results. Kelly Rule and Maisy Stephens are great to work with and very helpful.
Many thanks

November 5, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Petru

Thank you for taking the time to leave us a 5* review and for your continued loyalty to Sirius.

Kelly and Maisy are delighted with your feedback.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Outstanding service from start to finish

Outstanding service from start to finish!

I can’t thank Kit and Rachel enough for all their hard work in helping me secure the remortgage on my concrete house. From the very start, they’ve both been incredibly proactive, professional, and genuinely supportive throughout the entire process.

Kit guided me through every step, making everything clear and straightforward, while Rachel kept everything moving behind the scenes and made sure nothing slipped through the cracks. Communication was spot-on, and they both went above and beyond to get this completed smoothly.

It’s been an absolute pleasure working with them, and I wouldn’t hesitate to recommend Sirius Finance to anyone looking for a dedicated and trustworthy team who genuinely care about getting results.

Thanks again, Kit and Rachel, you’ve been brilliant!

Anthony Fryer

October 28, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Anthony

Thank you for taking the time to leave us an outstanding 5* review.

We aim to provide a 5* service on every case and it seems that Rachel and Kit have done just that, from their straightforward approach to their proactive professionalism.

They are delighted with you feedback, as am I.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Stephen got me options in the same…

Stephen got me options in the same working day as they were requested.

Frankie and Tamzin really helped to get this over the line despite the complexity of the case.

Both my client and myself are delighted with the outcome.

October 29, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Tim

Thank you for taking the time to leave us a 5* review.

Stephen, Frankie and Tamzin make a great team and have clearly done everything they can to get this complex case over the line for you. They are very happy that they were able to help.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Excellent as always

Kit an Tamzin were outstanding as always. A tricky case that needed dealing with delicately, with tight timescales and they pulled out all the stops to make it happen. Customer is delighted and so am I.

October 21, 2025
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Reply from Sirius Finance

Good afternoon Ian

Thank you for taking the time to leave us a 5* review.

Kit and Tamzin are delighted with your feedback, they did indeed go above and beyond here. We are so happy that we are able to help.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Providing up-to date information

I recently had the pleasure of working with Albey Chambers from Brightstar Financial during the critical final section of my mortgage application. While another team member handled the initial acquisition phase, Albey was instrumental in ensuring a flawless path to closing.
Albey demonstrated outstanding professionalism and expertise specifically in managing the final documentation and procedures. He ensured a seamless transition, patiently clarifying the complex final paperwork and making sure every detail was correct before signing.
Under Albey's expert guidance, the process of finalizing the mortgage was swift and stress-free. He and his dedicated sales support team managed the essential administrative steps with remarkable precision and efficiency, ensuring all deadlines were met and the closing went ahead without a hitch.

October 17, 2025
Unprompted review
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Reply from Sirius Finance

Good afternoon Nimali

Thank you for taking the time to leave us a 5* review.

It is great to hear of the outstanding and stress free service you have received from Albey. We always aim to provide a 5* service on every case and it looks like Albey has done just that.

He is delighted with your kind words.

Many thanks
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Exceptional service and genuine Care

From the start to finish, the team provided excellent professionalism. They email carefully to what i needed and always went extra mile to make sure everything was handled efficiently.
The company clearly values clients. Their service is well organised and transparent.

October 7, 2025
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Reply from Sirius Finance

Good afternoon Linda

Thank you for taking the time to leave us a 5* review.

It is amazing to hear of the excellent service you have received from the team. We really appreciate the positive feedback and you are correct we really do value all of our clients.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Using Sirius is a game changer

Using Sirius - and Richard Crook in particular - has been an excellent experience from start to end. Communications are exceptional as is their entire process. They basically take control from the off and ‘hold your hand’ throughout leaving the client with little to do. Their access to finance is extensive and they produce, even for the most complex deals. I only dealt with Richard and from here on will never deal with anyone else. He’s my tried and tested and trusted broker.

September 19, 2025
Unprompted review
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Reply from Sirius Finance

Good morning Franco

Thank you for taking the time to leave us an amazing 5* review.

Customer service is at the heart of what we do here at Sirius and we aim to make the process as easy and stress free for both client and broker. Richard Crook seems to have gone above and beyond here for you and is absolutely delighted with your comments.

We look forward to working with you again in the future.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

I have used Kelly and her team a number…

I have used Kelly and her team a number of times now and they always go above and beyond to support. 100% recommendation.

September 22, 2025
Unprompted review
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Reply from Sirius Finance

Good morning Steve

Thank you for taking the time to leave us a 5* review and for your continued loyalty to Sirius and the Brightstar Group.

It is great to hear of the amazing service you have received from Kelly and the team and thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Molly and Jack were absolutely great to…

Molly and Jack were absolutely great to deal with for my remortgage. Very knowledgable and approachable. Always only hand to make the process as smooth as possible. Thank you Molly and Jack.

September 9, 2025
Unprompted review
Sirius Finance logo

Reply from Sirius Finance

Good afternoon Charlie

Thank you for taking the time to leave us a 5* review.

It is great to hear of the service you have received from Molly and Jack during your remortgage. Customer service is at the heart of what we do and has clearly been demonstrated perfectly here for you.

Kind regards
Bradley Moore
Deputy CEO

Rated 5 out of 5 stars

Mark and Paul at Sirius were great to…

Mark and Paul at Sirius were great to deal with, prompt with responding and advising, followed up the borrowing process to make sure everything was going efficiently. Will definitely use Sirius for future financing.

July 31, 2025
Unprompted review
Sirius Finance logo

Reply from Sirius Finance

Good afternoon

Thank you for taking the time to leave us a 5* review.

It is great to hear of the excellent service you have received from Mark and Paul, from their prompt responses to their follow up. They are delighted with your feedback.

We look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

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