SistemmaCPAP Reviews 606

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great prices, great customer service. That's my go-to spot now for everything CPEP. I just wish they would have more products. Very knowledgeable and active customer service and support.

Rated 5 out of 5 stars

Excellent customer service run by honest and hardworking people who will do what is right! My original package was misdelivered but Steven from SistemmaCPAP made it right and replaced my order. With... See more

Rated 5 out of 5 stars

We are regular customers. They have a reliable inventory and provide quick and friendly service. Twice they have called to make sure shipping arrangements were right when usps couldn’t find the addres... See more

Rated 5 out of 5 stars

Quick delivery awesome machine and very nice salesperson no BS just provided with info i needed no snags in process u guys are awesome it sucks that it took me so long to find u while all the mainstr... See more

Company details

  1. Pharmacy

Written by the company

Buy New & Used CPAP Machines for as low as $599 - lowest prices online! Quick and Free shipping on items over $99. Start your new life and sleep soundly.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

606 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

A valid medical supply company.

I had a cpap machine but left the job so the insurance did not cover. It only made sense to get my own instead of wasting money. This company is a blessing and a savior for my life. The cpap machine works beautifully no problem everything came in the kit. You only need to purchase your own mask.

February 5, 2025
Rated 4 out of 5 stars

Great

I have tried several times with amazon to get a cpap tube with connectors on the end to help remove from the machine so I could clean it, and I never could get one with the connectors on it to help make it easier to take off instead of pulling it off. I finally found one maybe a little much but they do really help when you really don't have the strength to pull them off to wash everyday!

Thank you

April 3, 2024
Rated 5 out of 5 stars

They were great and very helpful

They were great and very helpful. I didn't have a prescription at the time of my order and they contacted me to inform me they would put my order on hold. When I would message I would get a response same day. Delivered on time and in a very timely manner. I would absolutely order from here again.

March 1, 2024
Rated 4 out of 5 stars

Outstanding value

The price and availability were outstanding - 5*'s
Three complaints in the online reviews are not issues for me.
1) Hose extends straight out the back and won't allow the unit to be placed against a wall. This is a non issue since the hose has a small bend radius and doesn't extend much further than the Airsense 10 with the 90° elbow.
2) Unit has AutoStart and no AutoStop. The Airsense 11 has both but clinician has to configure the AutoStop.
3) Water chamber is too small and runs out of water. I used the Airsense 11 for 8 hours last night at the highest humidity setting and still had water remaining this morning.

I would have given the purchase a 5 star rating except for 2 items.

It took 10 days for the shipment to arrive. Might be out of your control and is a UPS issue instead.

I submitted the prescription for the purchase and setup. I expected the unit to be setup per the prescription and ready to use. Since I am technically savvy, I was able to configure the unit and use it this weekend. I will contact the doctor on Monday to verify the settings.

November 21, 2023
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Reply from SistemmaCPAP

James, you can turn the Auto Start and Auto Stop by logging in into a Clinical setup menu. To do that you need to press and hold the Home and settings soft buttons. And we help setting up machines. Just call us after December 6th.

Rated 5 out of 5 stars

Steven's communication was excellent

Steven's communication was excellent! Answered all of my questions before I purchased plus emailed every step of the purchase and shipment! In addition made sure that I was completely satisfied with my new equipment! Kudos to you Steven!

October 2, 2023

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