First experience with sixstarcruises and I would certainly use them again. Elizabeth was excellent, talked through our options, nothing was too much bother and explained everything thoroughly. She mad... See more
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Review summary
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What people talk about most
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We booked our last cruise with Erin Madine at Six Star. Erin was fantastic. Knowledgeable, understanding, and just lovely to deal with. We booked quite late and could only get a lower deck but contac... See more
Company replied
Rebecca provided us with exceptional service today and yesterday to secure 2 suites for the Rocky Mountaineer & onward cruise to Alaska. The perfect example of how to listen and develop solutions to... See more
Company replied
Elizabeth has been our agent from the first time we booked a cruise through six star 3 years ago. Have just returned from another cruise & Elizabeth was incredibly helpful as always during the book... See more
Company replied
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
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Rebecca was excellent
Rebecca was excellent, she was very professional, knowledgeable, and friendly. Nothing was too much trouble for her, and she definitely went the extra mile to book the cruise we wanted.
January 24, 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you so much for your wonderful 5‑star review!
We are delighted to hear that Rebecca provided such excellent service and helped make booking your cruise such a positive experience. She will be thrilled to know her professionalism, knowledge, and dedication really made a difference.
We truly appreciate your kind feedback and look forward to assisting you again in the future.
Kind Regards
Customer Relations.
I deal with Elizabeth Wright
I deal with Elizabeth Wright but all the staff are competent and helpful . All my dealing with the company over the years have been done with grace and assured knowledge
January 22, 2026
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are very happy to hear that Elizabeth has taken such great care of you and that you've consistently found all our staff to be competent, helpful and knowledgeable. It means a great deal to us to know your experiences over the years have been handled with grace and confidence.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
I have been dealing with Sandie Collier…
I have been dealing with Sandie Collier for many years and found her knowledge,understanding, and customer care outstanding!
January 20, 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your fantastic 5‑star review.
We are delighted to hear that you’ve had such consistently positive experiences with Sandie over the years. Her knowledge, understanding and exceptional customer care are qualities we’re incredibly proud of, and it’s wonderful to know they’ve made such a lasting impression on your cruise‑planning journeys.
Your continued trust and loyalty mean a great deal to us.
Thank you once again.
Kind Regards
Customer Relations.
We have just booked a cruise through Six Star Cruises
We have just booked a cruise through Six Star Cruises. Elizabeth Wright dealt with us and was extremely efficient, helpful and pleasant throughout the process, ensuring that all details were covered and questions answered. She made the whole process very straightforward.
January 17, 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your wonderful 5‑star review.
We are delighted to hear that your recent booking experience with Elizabeth was so positive. Her efficiency, helpfulness and friendly approach are qualities we value highly, and it’s fantastic to know she ensured every detail was clearly covered and all your questions were answered. We’re so pleased she made the whole process straightforward for you.
Thank you for choosing Six Star Cruises!
Kind Regards
Customer Relations.
A Very Professional Cruise Travel Site
We were invited to join a cruise by friends. On searching the internet, I came across Six Star cruises. They had so many cruises on offer and with their online search facility, it was easy to locate the cruise and get immediate pricing. As soon as we started the booking we were contacted by Katie Austin and she took on the full responsibility to explain the cruise, booking and procedures, and then remained fully committed to supporting us right up to the cruise day, organising all our transport, queries and matters regarding the cruise from dinner bookings, excursion, visa, upgrades, visas etc. We did not have to worry, we just contacted Kate, even when she was not available, she always got back within a short time. Our personal concierge.
This was our first experience with Six Star Cruises. We will certainly use them again. The cruise was exactly as she described and no other surprises. It was a lovely holiday.
Thank you Kate and Six Star Cruises.
January 5, 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to share your wonderful 5‑star review!
We are delighted to hear that your first experience with Six Star Cruises was such a positive one.
It really is fantastic to know that our website made it easy for you to explore options and find the perfect cruise. We are especially pleased to hear how well Katie looked after you throughout the entire journey. Providing a truly personalised concierge service is something we’re very proud of, and Katie will be thrilled to know her support made such a difference—from organising travel and dining to helping with excursions, visas, upgrades and more.
Thank you again once again and thank you for choosing Six Star Cruises,
Kind regards,
Customer Relations Team
Lisa was very friendly and efficient
Lisa was very friendly and efficient. She secured our forthcoming cruise at a excellent price and was a pleasure to work with.10 out of 10.Highly recommended to use re booking cruises.
January 19, 2026
Unprompted review
Reply from Sixstarcruises
Dear John
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Elizabeth keeps me up to date with all…
Elizabeth keeps me up to date with all the special offers - even though we cant buy them all but its nice to dream !
January 18, 2026
Unprompted review
Reply from Sixstarcruises
Dear Fiona
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Elizabeth recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Thank you Lisa Paterson
Just wanted to say a big thank you to Lisa Paterson from Six Star Cruises. She made our enquiry and booking a pleasurable experience and was very knowledgeable. I would definitely recommend her. She is also able to answer any queries as she is very experienced. Very efficient. 👍
January 13, 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you so much for your fantastic 5-star review!
We are delighted to hear that Lisa Paterson made your enquiry and booking such a pleasurable experience. Your kind words about her knowledge, efficiency, and professionalism mean a lot, and we’re proud to have her on our team.
We truly appreciate your recommendation and look forward to assisting you with future cruises.
Thank you once again.
Customer Relations.
Rebecca has gone to great lengths to…
Rebecca has gone to great lengths to find me the cruise we’re looking to go on!
A tricky task as 6travellers including 2 children! We are so pleased with her good grace and dedication! Would certainly recommend Six Star Cruises as excellent and Rebecca’s interpersonal skills are a credit to the Company
Thank you
January 12, 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that Rebecca went to great lengths to find the perfect cruise for your group of six, including the children. It’s wonderful to know her dedication and good grace made the process smooth and enjoyable for you.
Your kind words about Rebecca’s interpersonal skills mean a lot to us, and we’ll be sure to share your feedback with her and the team. We truly appreciate your recommendation and look forward to helping you plan more unforgettable journeys in the future!
Thank you once again.
Kind Regards
Customer Relations.
Rebecca has been so helpful
Rebecca has been so helpful, always asking questions f we have any questions, not at all pushing us to book, just ensuring us we had all the information we needed, definitely experienced in her job 😊
January 12, 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you so much for your 5-star review!
We are thrilled to hear that Rebecca provided such helpful and attentive service, ensuring you had all the information you needed without any pressure. Her experience and dedication truly make a difference, and we’re delighted this came through in your booking journey.
Thank you once again.
Kind Regards
Customer Relations.
Rebecca Rimmermade booking with Cunard…
Rebecca Rimmermade booking with Cunard easy
December 28, 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your 5-star review!
We are delighted to hear that Rebecca made your Cunard booking experience easy and enjoyable. Providing exceptional service is what we strive for, and your feedback means a lot to us.
Thank you once again.
Kind Regards
Customer Relations.
Brilliant
Rebecca Rimmer was absolutely brilliant sorted any problems we had on our Xmas cruise and she has been brilliant on booking our Asia one an asset to your business
January 12, 2026
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are very happy to hear how brilliantly Rebecca supported you throughout your Christmas cruise and now with your upcoming Asia adventure. She truly is an asset to our team, and your kind words mean a great deal.
Once again thank you kindly for your review it is very much appreciated.
Kind regards
Customer Relations
Elizabeth Wright - a sixstar star!
Sixstar is a wonderful cruise company to deal with. They have such a huge choice of cruise lines and itineraries to choose from. The website is fantastic and easy to select & filter for what you are looking for. We are fairly new to cruising - started about 5 years ago and we now have the bug!
We just want to thank Elizabeth Wright on this occasion for her outstanding help with booking our last cruise that we had at the end of Nov 2025. She really is so knowledgeable, friendly, answers all questions immediately - even on her days off! We didn't expect that, but really appreciated all the work she put in to make sure our cruise was special and perfect for my husbands big birthday. If it wasn't for Elizabeth booking our dining option in the speciality restaurants ( twice ) we would have missed out as they do get booked up so quickly. We are so grateful and we cannot wait until we can book another - Elizabeth get ready, we hope to be in touch very soon :) Apologies for the late review, we had a lot of serious family illnesses when we returned.
January 11, 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you so much for taking the time to leave such a wonderful and detailed 5‑star review.
We are delighted to hear how much you enjoy cruising with Six Star Cruises and that you find our wide range of cruise lines, itineraries, and website features so helpful when planning your holidays.
It’s especially lovely to hear your kind words about Elizabeth. Her knowledge, friendliness and dedication, even responding to questions on her days off , truly reflect the exceptional service she strives to provide.
We are thrilled that her support helped make your husband’s special birthday cruise so memorable, and that securing those speciality dining reservations added something extra to your celebrations.
We completely understand that life can bring unexpected challenges, so please don’t worry at all about the timing of your review. We are grateful you took a moment to share your experience, especially during a difficult time for your family.
It is great to to hear the cruising bug has firmly taken hold, and Elizabeth will be ready and excited to assist you when you’re ready to plan your next adventure.
Thank you once again.
Kind Regards
Customer Relations.
Rebecca
Rebecca, Sales Advisor, very helpful indeed.
Very patient as I am asking lots of questions regarding the booking we are looking to make. Can’t fault her service one bit.
January 8, 2026
Unprompted review
Reply from Sixstarcruises
Dear Mr Hepton
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Our travel consultant Elizabeth is a…
Our travel consultant Elizabeth is a really nice person to deal with
Always works very hard to put together the most suitable package
January 9, 2026
Unprompted review
Reply from Sixstarcruises
Dear John
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Elizabeth recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
I am dealing with Rebecca Rimmer
I am dealing with Rebecca Rimmer, and as a first time cruiser, she is really assisting me well. Haven’t booked as yet, because I keep asking for more info, but I’m hopeful that we can get a great holiday if Rebecca has anything to do with it!! Thanks
January 8, 2026
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are delighted to hear that Rebecca has been so helpful in guiding you through your first cruise experience. It’s great that she’s providing all the information you need, and we’re confident she’ll help you plan an amazing holiday when you’re ready to book.
Kind Regards
Customer Relations
Elizabeth Wright could not have been…
Elizabeth Wright could not have been more helpful and I have been extremely impressed by her endless patience with my various requests. Nothing has been too much trouble and she is very professional in every way,
Jackie Edwards
January 5, 2026
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are very happy to hear that Elizabeth provided such exceptional support and demonstrated endless patience with your requests. Your kind words about her professionalism mean a lot, and we’ll be sure to share them with her.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Elizabeth was fantastic
Elizabeth was fantastic, answered all of our queries promptly and efficiently.
December 3, 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to share your positive feedback.
We are delighted to learn that Elizabeth provided you with exceptional service and addressed your queries promptly and efficiently. Your recognition of her efforts is greatly appreciated, and we will ensure your comments are passed on to her.
Thank you once again.
Kind Regards
Customer Relations
Really impressed with Laura Wing our…
Really impressed with Laura Wing our travel consultant. She is so helpful and knowledgeable and nothing is too much trouble. She has helped us book a fabulous holiday providing great advice and expertise. Thank you Laura
December 29, 2025
Unprompted review
Reply from Sixstarcruises
Dear Catriona
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Thank you Rebecca
Thank you Rebecca. You gave us excellent personalised service. All your hard work in getting the trip just right was appreciated. We now look forward to it.
December 23, 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your kind words and 5* review!
We are delighted to hear that Rebecca provided you with excellent, personalised service and that her hard work helped make your trip just right.
We truly appreciate your feedback and look forward to assisting you again in the future.
Thank you once again.
Kind Regards
Customer Relations.
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