I've placed orders with Six the Residence before and have always been impressed by their fast, reliable delivery — which is why this experience has been so disappointing. We ordered a pouffe for... See more
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See what reviewers are saying
I have purchased from Six The Residence a number of times for projects and have always found Daisy to be exceptionally helpful and responsive. The items are gorgeous and really good quality. I retur... See more
Update: After we complained, the founder called us, recognized the issue, apologized, and offered a refund. We've just received our new bed, and it's perfect (although not Ottoman anymore). I'm ther... See more
Daisy and Francesca went above and beyond! Customer service taken to a whole new level which puts Six The Residence head and shoulders above the rest. They were both absolutely lovely - genuine, pro... See more
Company details
Written by the company
Six The Residence is a trend-led contemporary furniture brand inspired by some of the most well known architect's of the 20th Century. We have put our own modern design twist on these vintage pieces and have created some of our own furniture pieces to be the stand out piece in the room.
Contact info
Unit 75 Percy Business Park , B69 2RE, Oldbury , United Kingdom
- 0121 392 7988
- info@sixtheresidence.co.uk
- sixtheresidence.co.uk
3.9
Great
190 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great customer service and lovey product
August 22, 2023
Excellent after sales service
Excellent after sales service. Were able to collect and replace a broken chair without no hassle and extra charges. Most companies dont show this much care once their sales are made.
September 23, 2023
Unprompted review
AVOID
The WORST piece of furniture I have ever brought which shocked me as what I ordered (three leg stool) hasn’t what so ever reflected from the price. Faulty cheap pieces of wood glued together to make it look high end is what I think, I had it for less than one month and it collapsed whilst sitting at the table. I’m not the heaviest of people it’s just cheap. I’m out of pocket and left with bits of wood. Disgrace. AVOID THIS COMPANY AT ALL COSTS!!!!!
August 15, 2023
Unprompted review
Reply from Six The Residence
Dear Edmundo,
Thank you for taking the time to provide us with your honest feedback regarding the Timber Low Stool. We apologise for the inconvenience you have experienced due to the breakage of the stool and we would like to resolve this for you.
Can I ask you to please connect with our customer service team info@sixtheresidence.co.uk and state your order number. From here we will be able to assist you further and find a suitable solution to rectify the situation. Your feedback is invaluable to us, and we genuinely want to ensure that you have a positive experience with our products.
Once again, we apologise for any frustration this may have caused and we look forward to the opportunity to make things right. Thank you for your patience and understanding.
Best Regards,
Anna
Still waiting for my order
UPDATE: Charlie has been helpful in finding a solution for me. Waiting for the damaged item to be redelivered and a replacement sent later in the year. For that reason i've changed my rating
Waited a month for my order to be delivered (that claimed to be in stock on site). 30 minutes before due to arrive I received a message from the courier to say it is damaged and will be going back. No word from the brand. Presume I will wait another few weeks for another chair to be ready to dispatch?
I understand damaged in delivery is not necessarily the fault of the brand but paying £40 for delivery, waiting a month and then it being damaged does not feel worthy of, by far and above, the most expensive delivery charge I have ever paid.
Not sure where to go from here.
July 23, 2023
Stunning desk & side table
Stunning desk & side table. Would highly recommend and use Sux the Residence in future.
July 2, 2023
Fast delivery
Fast delivery, even though my item was out of stock and the pouffe is absolutely gorgeous. Really happy with everything. Thank you 😊
May 23, 2023
Great service went out if their way to…
Great service went out if their way to be helpful when there was a slight glitch.
May 2, 2023
Delivery was fast and super…
Delivery was fast and super professional. The pleated leather stool is stunning.
April 27, 2023
Shame it was slightly damaged
April 11, 2023
Would highly recommend
I found this company through Instagram and really love their stylish products. I received my order within 3 days of placing it online.
It was very well packaged and delivered with care.
March 27, 2023
Great service and delivered within…
Great service and delivered within dates/times specified. Delivery guys very friendly and helpful. Lovely Chair, well made, excellent quality and definitely worth the price.
March 14, 2023
Fantastic customer service and…
Fantastic customer service and wonderful products. Thank you for the service.
March 14, 2023
I totally love the wave mirror from the…
I totally love the wave mirror from the six residence. It is one of my favourite items and the quality is excellent. Longish lead time but worth it. Customer service and delivery all good.
February 3, 2023
They’re very responsive and helpful
They’re very responsive and helpful. Unique and good quality products.
February 3, 2023
Amazing Quality Product
Although the delivery was a bit delayed, the product is fantastic quality and arrived as specified. We are very happy with the chair we ordered and would certainly consider ordering again. Thanks and all the best.
January 27, 2023
Unprompted review
Great service
Great service. We accidentally had the wrong shipping address and they handled it without issue. I will purchase lots more from
Here
January 20, 2023
Very pleased with my purchase
Delivered very quickly. Looks great and is exactly like the image. Very pleased with my purchase
January 4, 2023
Hi There,
Hi There,
Thank you for my kangaroo chair it looks amazing in my living room. I am really happy with the quality.
The only thing I was disappointed the delivery date being delayed, I should have received it in December, but, received the chair on the 6th of January.
I would recommend Six The Residence the quality of the furniture is amazing.
January 6, 2023
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