Thank you to Brandon yesterday. He was super helpful, let me try on different sizes and styles until I was happy. He is certainly a credit to your Plymouth store, thanks again 😊 good customer service... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Thank you to Brandon yesterday. He was super helpful, let me try on different sizes and styles until I was happy. He is certainly a credit to your Plymouth store, thanks again 😊 good customer service... See more
Company replied
On two separate visits on the same day, I was helped by two different employees, although I only got the name for Che. Both were incredibly helpful, knowledgeable, and made the shopping experience ver... See more
Company replied
Dan delivered first class customer service during my recent visit to the Size store in Plymouth. As a frequent shopper, Dan always greets me by name, with a smile and a warm welcome ensuring a persona... See more
Company replied
I was happy with the service in store. But Evri delivery service is horrendous. After chasing parcel for days having been given a time slot, and then no communication!! I will not order here on in an... See more
Company replied
Written by the company
Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.
Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.
As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.
Download size?launches Contact us via Customer Care11 New George Street, PL1 1QZ, Plymouth, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff were fab in store, regular updates on the arrival of the trainers

Reply from size? - Plymouth
From the moment I got into the shop the experience was very good. I was given time to browse without being pounced on.
I took the style I wanted and Che came towards me and handled my request in a very friendly way. He checked the size I wanted and got the trainers for me.
I tried them on and the transaction was done in a very smooth, professional and courteous way.
Once again thankyou very much and can you thank Che (Plymouth Branch) for me.

Reply from size? - Plymouth
I'm always greeted whenever I go into the Plymouth store and treated really well too. Nothing is too much trouble from all of the team. One of the team, Che, always looks after me when I go into the store, and remembers my shoe size!

Reply from size? - Plymouth
Just popped in for a look around the Plymouth store. My wife & I walked out with goods for the both of us.
There was lots of choice and the staff were extremely helpful throughout (Charlie & Dan).

Reply from size? - Plymouth
Dan was super helpful answered all my question with a smile

Reply from size? - Plymouth
Kitty was very helpful and was a great example of how staff should be

Reply from size? - Plymouth
Kitty was extremely helpful during my visit and helped me buy shoes

Reply from size? - Plymouth
I went to the shop to collect an online order which was ordered by my wife & was instructed not to look at gift coz it was my birthday present !! I spoke to CHE who at my request took it out of a large box & put into a bag so I couldn’t see what it was. He was so helpful in how he delt with me I would recommend the shop to anyone who likes good service & good products. It’s rare to get such good shop service. Many thanks Mr M Levett.

Reply from size? - Plymouth

Reply from size? - Plymouth
Bought a pair of DC shoes in Plymouth. Dan served me and he was friendly & super helpful, knowledgeable on the options and didn't mind running back and forth to the stockroom a few times to get the fit right. 11/10

Reply from size? - Plymouth
Staff are always really friendly, helpful and kind.

Reply from size? - Plymouth
Great store with great customer service, huge shoutout to Dan and Kate who were a massive help🙌

Reply from size? - Plymouth

Reply from size? - Plymouth
Always comfortable clothing that last and lately a lovely pair of trainers after never thinking i would wear trainers again after Always wearing boots. With easy workers to talk to and alot of help. Thanks

Reply from size? - Plymouth
Lovely service,great shoes! On an awesome offer too. The man who served us was very kind and friendly! Thankyou

Reply from size? - Plymouth
Visited the size store in Plymouth and one of the staff members, Dan, was very personable and kind and helped me find a nice style of shoe. Despite the right size not being available in store, I was supported with ordering the shoes to my home with ease while shopping in store. Very helpful and nice shopping experience!

Reply from size? - Plymouth
The staff were all very friendly.
From start to finish, the staff welcomed us, they were very attentive and efficient when getting my size and offered me a seat to try them on.
The shop was clean and spacious making finding what I wanted a lot easier.

Reply from size? - Plymouth
Great friendly, knowledgeable staff ,Dylan who served me ,even remembered what size shoe I needed!

Reply from size? - Plymouth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.