size? - Plymouth Reviews 

52
TrustScore 5 out of 5

4.8

11 New George Street, PL1 1QZ Plymouth, GB


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Rated 5 out of 5 stars

Thank you to Brandon yesterday. He was super helpful, let me try on different sizes and styles until I was happy. He is certainly a credit to your Plymouth store, thanks again 😊 good customer service... See more

Company replied

Rated 5 out of 5 stars

On two separate visits on the same day, I was helped by two different employees, although I only got the name for Che. Both were incredibly helpful, knowledgeable, and made the shopping experience ver... See more

Company replied

Rated 5 out of 5 stars

Dan delivered first class customer service during my recent visit to the Size store in Plymouth. As a frequent shopper, Dan always greets me by name, with a smile and a warm welcome ensuring a persona... See more

Company replied

Rated 1 out of 5 stars

I was happy with the service in store. But Evri delivery service is horrendous. After chasing parcel for days having been given a time slot, and then no communication!! I will not order here on in an... See more

Company replied


Company details

  1. Streetwear Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shoe Store

About size? - Plymouth

Written by the company


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About size?

Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.

Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.

As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.

Download size?launches Contact us via Customer Care

Contact info

  • 11 New George Street, PL1 1QZ, Plymouth, United Kingdom

  • 01752 603689

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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1-star

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4.8

All reviews

(52)

3,975 reviews in the last 12 months

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Rated 5 out of 5 stars

Dan had very good customer service

Dan had very good customer service

February 27, 2026
Unprompted review
size? - Plymouth logo

Reply from size? - Plymouth

Hi,

Thanks for taking the time to give us a 5 star review.

We hope all your future experiences with us are just as good.

Thanks again,
size? Customer Care Team

Rated 5 out of 5 stars

Dragged around town for trainers

Went into the store today to buy trainers for my husband . He had been driving me bonkers and we had been to nearly every shop in the city centre that sold Nike . We visited size as it was on our way to another shop . He found a pair of trainers he liked ( thank god) A young man called Dan was super helpful and got my husband 3 diffent sizes , he has feet like a ginsters pasty . I think Dan is a credit to the store , kind, courteous and nothing was too much trouble .:: oh , and they take blue light card . If Dan’s bosses are reading this please give him a pat on the back he’s a credit to the store

February 27, 2026
Unprompted review
size? - Plymouth logo

Reply from size? - Plymouth

Hi,

Thanks for ticking 5 stars.

It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
size? Customer Care Team

Rated 5 out of 5 stars

Super helpful and friendly staff

One member of staff was particularly helpful, friendly and happy to go that extra mile

February 15, 2026
Unprompted review
size? - Plymouth logo

Reply from size? - Plymouth

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 5 out of 5 stars

Great experience

The staff were very friendly and helpful. The service was smooth and fast.

February 5, 2026
size? - Plymouth logo

Reply from size? - Plymouth

Thanks for the 5 stars, we appreciate your comments about your experience.

As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
size? Customer Care Team

Rated 5 out of 5 stars

Great service aways friendly polite …

Great service aways friendly polite staff always willing to help too

January 15, 2026
size? - Plymouth logo

Reply from size? - Plymouth

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 5 out of 5 stars

The trainers are great value for money…

The trainers are great value for money condition is great thank you for my order

January 13, 2026
size? - Plymouth logo

Reply from size? - Plymouth

Hello,

Many thanks for rating us so highly, we're glad to hear you found your experience valuable.

Thanks again for the 5 stars,
size? Customer Care Team

Rated 5 out of 5 stars

Good honest company

Good honest company. Helpful staff.

Great product at realistic prices.

Would recommend and use again.

Thanks

January 15, 2026
size? - Plymouth logo

Reply from size? - Plymouth

Hi,

Thanks for ticking 5 stars.

It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
size? Customer Care Team

Rated 5 out of 5 stars

The staff in my local store are always…

The staff in my local store are always efficient friendly and kind.

January 5, 2026
size? - Plymouth logo

Reply from size? - Plymouth

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 5 out of 5 stars

I am very happy with the quality of…

I am very happy with the quality of trainers and price 👌
The delivery was on time and explained in email where it was and what time it was being delivered
And delivered on time
Quality service 👌

December 23, 2025
size? - Plymouth logo

Reply from size? - Plymouth

Hi,

Thank you for giving us a 5 star review.

We hope that each and every experience you have with us is as positive as this one.

Kind regards,
size? Customer Care Team

Rated 1 out of 5 stars

I was happy with the service in store

I was happy with the service in store. But Evri delivery service is horrendous. After chasing parcel for days having been given a time slot, and then no communication!! I will not order here on in any company that has a delivery service from Evri. There was a tv program about them last night. The should be fined.

December 16, 2025
size? - Plymouth logo

Reply from size? - Plymouth

Hi Stephen,

Thank you for taking the time to leave a review.

I apologise for any dissatisfaction you may have experienced with our level of service. In order to address your concerns and resolve any outstanding issues, I have sent you an email.

If you would like to discuss this matter further, please reply back to the email.

Kind regards,
Farhan,
size? Online Reviews Team.

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