SJB Financial LTD Reviews 233

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their professionalism, helpfulness, and friendly demeanor. Customers frequently highlight the exceptional service, noting that the team goes above and beyond to explain everything clearly and make the process stress-free. Many appreciate the personalized approach, quick responses, and constant support provided throughout their journey, making them feel like a friend rather than just a client. Reviewers often mention that the team is always available to answer questions and provide sound advice, ensuring a smooth and efficient experience from start to finish. The company's dedication to securing the best deals and guiding customers through every step is highly valued, leading many to recommend their services without hesitation.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as knowledgeable, supportive, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the personalized advice and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve just received the keys to our house, and the whole process took about three months. Susan Bray was wonderful throughout the entire journey. From the very beginning she was friendly, professi... See more

Company replied

Rated 5 out of 5 stars

My partner and I have been supported by Natalie ever since we moved into our property in 2022. Natalie has recently helped us remortgage and continues to be amazing! Any issues or questions I have she... See more

Company replied

Rated 5 out of 5 stars

Natalie is such a credit to the company ! She has not only been our mortgage advisor she has truly been a friend that we have relied on for sooo much more than the mortgage. As first time home o... See more

Company replied

Rated 5 out of 5 stars

Considering we had exceptionally complicated circumstances, nothing was too much for Susan. She was on hand EVERY step of the way, doing everything she could to secure us the best mortgage. And even a... See more

Company replied


Company details

Written by the company

Mortgage & Protection Advisors


Contact info

5.0

Excellent

TrustScore 5 out of 5

233 reviews

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Rated 5 out of 5 stars

Great service!

Great service and prompt reply on all my questions. Sue was really helpful.

October 25, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your review and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Sjb financial provided a great service…

Sjb financial provided a great service and i would definitely recommend them to family and friends who need a mortgage advisor

November 6, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review, it was a pleasure helping you.

Rated 5 out of 5 stars

Great team

Susan and her team were on top of things and knew what they had to do to get our mortgage application through and finally completed.
I’ll definitely recommend SJB Financials.

July 19, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your kind review we look forward to helping you in the future.

Rated 5 out of 5 stars

I’m a first time buyer and Susan from…

I’m a first time buyer and Susan from SJB Financial couldn’t be anymore helpful. She went through everything with me from beginning to end and was on hand if I needed anything. I’d highly recommend her to anyone especially first time buyers as she definitely made my experience less stressful.

September 25, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your feedback it was a pleasure helping you.

Rated 5 out of 5 stars

We had an exceptional experience with…

We had an exceptional experience with SJB Financial! Natalie was absolutely fantastic and extremely helpful from the very start. She guided us through every step of the mortgage process with such professionalism and care, making what could have been a daunting experience feel smooth and manageable. When Natalie went on leave, Susan seamlessly took over and continued the same high level of support. Both Natalie and Susan were the most integral part of our entire home-buying process, holding our hands every step of the way. We truly couldn’t have done it without them. If you’re looking for mortgage advisors who genuinely care and go above and beyond, SJB Financial is the best choice. Highly recommend!

Uzoma & Joe

August 21, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your feedback it was a pleasure helping you.

Rated 5 out of 5 stars

Amazing service by SJB Financials

Amazing service by SJB Financials. My mortgage broker was Natalie, and I can't recommend her enough if you're looking for a mortgage. As a first-time buyer, she explained every step to me clearly. They also consistently monitored the status of the house purchase and were ready to help if any changes were needed.

I highly recommend SJB Financials.

August 9, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review and good luck in your new home.

Rated 5 out of 5 stars

I was referred to Susan by my estate…

I was referred to Susan by my estate agent and was incredible pleased with her knowledge and experience. She made the whole process so simple and made sure we genuinely understood all the details regarding our mortgage so we could make our own informed decision. She was patient and friendly and always fast to respond. She truly went above and beyond with her service and we will be forever grateful. I would highly recommend this SJB Financial and Susan in particular to friends and family she is trustworthy and committed

August 16, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review and it was a pleasure helping you.

Rated 5 out of 5 stars

Could not recommend SJB Financials…

Could not recommend SJB Financials more! Both Sue and Natalie were fantastic throughout our purchase and helped us every step of the way! They were amazing! Got us the best deal and were super supportive!!

July 12, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review, it was a pleasure helping you.

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience, very thorough and attentive to our needs made sure everything was taken care of and was on hand for whatever we needed

Highly recommend

June 28, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your review, it was a pleasure helping you.

Rated 5 out of 5 stars

A friendly and helpful local firm

Natalie, Susan and Anita at SJB helped us to re-mortgage as our fixed term rate was ending. They were very helpful in explaining how the process would work and following up with our solicitors. We completed on time with very few issues along the way. We thank them all for their support and would recommend SJB to others.

June 3, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review it was a pleasure helping you.

Rated 5 out of 5 stars

Natalie has been brilliant throughout

Natalie has been brilliant throughout. She explained everything thoroughly and made the whole process easy and stress free. I couldn’t recommended Natalie and SJB Financial enough!

April 20, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review.

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend using SJB Financial when looking for a mortgage. As a first time buyer, Natalie made the process really easy to understand and kept me updated throughout the whole process. Nothing was ever too much bother and was always reachable.

March 22, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review and we wish you good luck in your new home.

Rated 5 out of 5 stars

I could not recommend SJB more

I could not recommend SJB more, Sue helped us with remortgaging. It was honestly effortless on our part. Sue explained all the options we had and took all the steps away which we normally would have had. as we was early on remortgaging she kept us updated most weeks to see if the interests rates had changed to make sure we got the best offer. We recommend 100% such friendly and knowable company and staff, who i felt went above and beyond for me and my partner.

March 8, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank your for your lovely review it was a pleasure helping you both.

Rated 5 out of 5 stars

Highly recommend SJB Financial

We were first time buyers and really nervous about the process of buying our first home. Sue was amazing and was always happy to help and answer any questions we had. What we expected to be an extremely stressful process ended up being very smooth sailing and stress free thanks to Sue. Would highly recommend SJB Financial!

January 12, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review I hope you are enjoying your new home.

Rated 5 out of 5 stars

Susan was superb

Susan was superb, worked very hard to find a lender with a Mortgage that will benefit me and my family.

March 5, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review, it was a pleasure helping you.

Rated 5 out of 5 stars

Recommend highly

Amazing services once again, a returning customer and will be using Sue's services in the long term.
Highly recommend, services are seamless and meets beyond expectations.

March 1, 2024
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review, it was a pleasure helping you again.

Rated 5 out of 5 stars

Excellent service, highly recommended

Hi all,
I have been using this firm SJB F LTD for the past few properties that are bought and also mortgaged honestly hands up to the service that they provide excellent professional on time., they even helped me with issues that has nothing to do with them. All this experience and amazing service has been provided by Natalie Thorn. Once again a huge thank you

February 28, 2024
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review and we look forward to helping you again in the future.

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