SJB Financial LTD Reviews 233

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their professionalism, helpfulness, and friendly demeanor. Customers frequently highlight the exceptional service, noting that the team goes above and beyond to explain everything clearly and make the process stress-free. Many appreciate the personalized approach, quick responses, and constant support provided throughout their journey, making them feel like a friend rather than just a client. Reviewers often mention that the team is always available to answer questions and provide sound advice, ensuring a smooth and efficient experience from start to finish. The company's dedication to securing the best deals and guiding customers through every step is highly valued, leading many to recommend their services without hesitation.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as knowledgeable, supportive, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the personalized advice and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve just received the keys to our house, and the whole process took about three months. Susan Bray was wonderful throughout the entire journey. From the very beginning she was friendly, professi... See more

Company replied

Rated 5 out of 5 stars

My partner and I have been supported by Natalie ever since we moved into our property in 2022. Natalie has recently helped us remortgage and continues to be amazing! Any issues or questions I have she... See more

Company replied

Rated 5 out of 5 stars

Natalie is such a credit to the company ! She has not only been our mortgage advisor she has truly been a friend that we have relied on for sooo much more than the mortgage. As first time home o... See more

Company replied

Rated 5 out of 5 stars

Considering we had exceptionally complicated circumstances, nothing was too much for Susan. She was on hand EVERY step of the way, doing everything she could to secure us the best mortgage. And even a... See more

Company replied


Company details

Written by the company

Mortgage & Protection Advisors


Contact info

5.0

Excellent

TrustScore 5 out of 5

233 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Could not do enough for us

Sue couldn’t do enough for us. Great guidance and never a delay. Will definitely use again and again.

June 27, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review, it was a pleasure heloping you both.

Rated 5 out of 5 stars

Excellent 👍👍👍

Excellent, Great and fast service I will recommend SJB to anyone anytime 100% it's a pleasure working with SJB

July 5, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your positive review, we look forward to helping you again in the future.

Rated 5 out of 5 stars

Speedy and professional service

This is our 4th Mortgage being processed with SJB financial.

Sue is always professional, down to earth and makes the whole process simplified.

We had our mortgage offer processed, excepted and in our bank within 5 working days.

June 27, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review, it's always a pleasure helping you.

Rated 5 out of 5 stars

Natalie & colleagues at SJB were…

Natalie & colleagues at SJB were brilliant in helping me secure a mortgage for my first home. Gave really helpful advice, provided quick responses, and supported highly throughout the process.
Would highly recommend!!

May 13, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review and we wish you every happiness in your new home.

Rated 5 out of 5 stars

Remortgage

Natalie at SJB has made my remortgage as stress free as possible. Being my first time I had to remortgage I had lots of queries and questions around the process and Natalie put me at ease from the offset. Given the extreme volatility I was regularly asking for refreshes to find the best rate and Natalie was able to regularly give updates and recommendations on current market sentiment. I will 100% be going back to Natalie once my current term is completed and would recommend anybody who is looking at buying / remortgaging to speak to Natalie.

May 25, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback, I will make sure this is passed onto Natalie.

Rated 4 out of 5 stars

Helpful

I was fully updated every step of the way and did not need to chase for any updates and Natalie was always professional and helpful every time

May 22, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review.

Rated 5 out of 5 stars

Our mortgage adviser Natalie done a…

Our mortgage adviser Natalie done a excellent job and she makes our house buying process must more easier. She is very friendly and responsible. Understanding and punctual. I definitely recommend her. So happy with her service. Thanks

May 2, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review and it's so lovely to hear we helped make the process easier for you. Good luck in your new home.

Rated 5 out of 5 stars

Brilliant Service

Natalie dealt with our case and she was amazing. She was always available via phone and email. Always answered any question we had and if she didn’t know she would go out of her way to find the answer. 100% recommend.

May 2, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review, Natalie enjoyed helping you buy your first home.

Rated 5 out of 5 stars

Good service.

Natalie my advisor, from SJB financial has been extremely helpful througout my buying process. She always explains everything clearly and always answers my calls whenever I call her. I would recommend SJB financial and specifically Natalie to everyone. Thank you Natalie for your help and thank you to the entire team at SJB financial.

May 2, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review I will pass this onto Natalie and the team.

Rated 5 out of 5 stars

100% recommend SJB Financial!

We cannot thank Sue and her team enough! Getting a mortgage during interest rates being sky high wasn’t easy, but Sue got us the best rate.

Sue and her team were very professional, responded and actioned our emails very quickly. Even on Sue’s days off she still responded to our emails!!

We cannot fault anything. 100% recommend SJB financial and we’ll definitely be using this company again in the future!

Thank you Sue and team🏡😊

April 21, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback, it was an absolute pleasure helping you and I wish you every happiness in your new home.

Rated 5 out of 5 stars

Natalie made the whole process of…

Natalie made the whole process of applying for and getting a mortgage absolutely easy! On top of this, she was always on hand to answer any questions we had and was always happy to help so I cannot recommend her enough, when we come to re-mortgaging or buying a new place I will be using Natalie once again.

For clarification, we brought our home in early 2022 but I took ages to write this review!

April 15, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review, it was certainly worth waiting for. We look forward to helping you again in the future.

Rated 5 out of 5 stars

100% recommend!!

Natalie has gone above and beyond in our house buying process! As first time buyers we were unsure on how to get started with buying a house and getting a mortgage! Natalie has been fantastic in helping us and has been there for any queries or concerns we've had! We could not recommend her and SJB financial more than enough! Amazing service!

March 3, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review and good luck in your new home.

Rated 5 out of 5 stars

Fantastic Team

Fantastic Team, Very Helpful no matter what your circumstances are.
Sorted out an excellent Mortgage Deal, and Life Insurance too.
Have used them before, and would go back there every time.
Many Thanks.

February 28, 2023
Unprompted review
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Reply from SJB Financial LTD

Than you for your kind words, it was a pleasure as always.

Rated 5 out of 5 stars

Natalie and the team were amazing!

Natalie and the team were amazing! They helped speed the process along where possible and provided clear communication throughout the sale. Natalie was incredibly helpful from start to finish. I have already recommended SJB Financial LTD to a friend and will continue to do so.

January 2, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback and thank you for recommending us, we really appreciate that.

Rated 5 out of 5 stars

Kind and helpful

Natalie was so helpful with sorting out my mortgage offer despite having several issues with properties falling through.
She was able to reassure, and guide me through the process. She was also able answer any questions or queries that I had.

February 24, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for your review, it can be a stressful time and I am glad we could help make it a little easier for you.

Rated 5 out of 5 stars

Awesome service

Awesome service, very professional. Will most certainly use again.

February 22, 2023
Unprompted review
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Reply from SJB Financial LTD

Thank you for another lovely review

Rated 5 out of 5 stars

Thank you so much sjb for your hard…

Thank you so much sjb for your hard work. I was constantly kept in the loop on all matters special thanks going to Devina 💎 definitely recommend I would definitely use again

February 17, 2023
Unprompted review
SJB Financial LTD logo

Reply from SJB Financial LTD

Thank you for your lovely review, it was a pleasure.

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