SJB Financial LTDReviews 

237
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and caring approach, making complex processes much easier to navigate. The service is frequently highlighted as exceptional, with many appreciating the personalized advice and efficient handling of their mortgage and insurance needs. Reviewers often mention feeling supported and informed throughout the entire journey, with quick responses and clear explanations at every step. People particularly value the dedication of the team, who go above and beyond to secure the best deals and ensure a stress-free experience, even in complicated circumstances.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers expressing gratitude for the team's... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the team's availability, support, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Susan Bray and her team have yet again made our lives so much easier with their support and guidance for both our morgage and insurance. Informative, patient and conscientious. Always available gor u... See more

Company replied

Rated 5 out of 5 stars

We’ve just received the keys to our house, and the whole process took about three months. Susan Bray was wonderful throughout the entire journey. From the very beginning she was friendly, professi... See more

Company replied

Rated 5 out of 5 stars

My partner and I have been supported by Natalie ever since we moved into our property in 2022. Natalie has recently helped us remortgage and continues to be amazing! Any issues or questions I have she... See more

Company replied

Rated 5 out of 5 stars

Natalie is such a credit to the company ! She has not only been our mortgage advisor she has truly been a friend that we have relied on for sooo much more than the mortgage. As first time home o... See more

Company replied


Company details

Written by the company

Mortgage & Protection Advisors


Contact info

5.0

Excellent

TrustScore 5 out of 5

237 reviews

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No history of asking for reviews

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5.0

All reviews

(237)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding 😁

I needed to remortgage my home and didn't know where to start tbh. From start to finish SJB Financial was amazing they couldn't help me enough. Sue went out of her way to be there for me every step of the way. So I just want to say thankyou so much sue 😁 xx

May 25, 2022
Unprompted review
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Reply from SJB Financial LTD

Than you for your lovely feedback Lauren. I'm glad I could help you with the remortgage and it was a pleasure x

Rated 5 out of 5 stars

Susan is really helpful and made the…

Susan is really helpful and made the process of getting a new mortgage for my dad very smooth and simple.

May 24, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback Jade, it was a pleasure helping your dad.

Rated 5 out of 5 stars

Natalie was So helpful and…

Natalie was So helpful and knowledgeable. Any questions we had or worries she helped us and was always easy to get in touch with . Thankyou so much Natalie

May 18, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your kind words we look forward to helping you again in the future.

Rated 5 out of 5 stars

The staff are great!

The staff at SJB Financial LTD are great! They have been very friendly and supportive during my mortgage application and purchase journey. I would highly recommend them to anyone. Thank you so much to all the staff there!

May 18, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback and good luck in your new home.

Rated 5 out of 5 stars

Great service from Susan and Hayley…

Great service from Susan and Hayley from start to finish. Kept in contact with us throughout the long period it took for us to move house. Always contactable by phone or email and provided a very professional service while making it feel personal, like you were talking to a friend. Would highly recommend and will be using Susan again when we need to remortgage in the future.

April 9, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback it was a pleasure helping you.

Rated 5 out of 5 stars

Unbelievable Value For Money

We can't thank Sue and her team at SJB enough for the help and support they gave us.

She has been a massive help when purchasing our first-ever home and found us the best deals available.

Buying a house is easy when SJB are by your side and we wouldn't go anywhere else now.

Thank you again sue for everything!

All the best,
Ryan, Alex and Hudson x

April 8, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback and it was a pleasure helping you buy your first home x

Rated 5 out of 5 stars

I have used Susan twice now

I have used Susan twice now and both times she has been amazing, she works at your pace and is happy to answer any questions you have. I wouldn't hesitate to recommend her to my family or friends.

April 8, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback and it has always been a pleasure helping you.

Rated 5 out of 5 stars

Brilliant service

I have nothing but good words and praise for Natalie. She is very kind, patient and get brilliant rates. She helped us through getting a mortgage with no fuss and updated us along the way. The company are also efficient at keeping up to date with solicitors on the progress of purchase ect. It didnt work out for us in the end as the purchase fell through but despite this Natalie was very supportive and gave us other options. I will definetly recommend this company and will be my go to for any of my future mortgage needs.

April 7, 2022
Unprompted review
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Reply from SJB Financial LTD

What lovely feedback. I am sorry it didn't work out for you but I am glad Natalie was there to support you. We look forward to helping you in the future.

Rated 5 out of 5 stars

Susan was our mortgage advisor

Susan was our mortgage advisor, friendly and helpful, helped us through our move .Always there to answer any queries.

April 6, 2022
Unprompted review
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Reply from SJB Financial LTD

Than you for your feedback, it was a pleasure helping you.

Rated 5 out of 5 stars

The Best Mortgage & Protection Advisor In the Industry.

I already had a broker before I was introduced to Natalie, however from the beginning I was really impressed by how detailed and responsive she was. She really helped me throughout this process. When I faced some difficulties Natalie managed to come up with some ideas on how to navigate them using her experience. I could not thank her enough. I will highly recommend her service and will be using her services going forward.

Feels good to say I found my broker. Thanks Natalie.

April 1, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback I will be sure to pass this on to Natalie and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Outstanding!!

I cannot thank Susan and her team enough throughout this process. Susan has managed to take away all the stress and is constantly chasing for updates. Communication has been amazing and I would highly recommend SJB Financials for anyone whose looking for a mortgage broker.

Thanks so much for everything Susan!

March 12, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback and it was my pleasure helping you.

Rated 5 out of 5 stars

Looking for a broker, use Natalie

I used Natalie to remortgage for me. She is friendly but professional at the same time. Natalie kept me up to date step by step of the process, she was always available via phone and email.
Natalie constantly chased up our mortgage provider and our remortgage was completed in under 3 weeks from start to finish. I would highly recommend her to anyone looking to get a new mortgage or remortgage. I have had useless financial advisers in the past and Natalie is fantastic. Hayley is in management at SJB and she also helped me, SJB go above and beyond.

March 11, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback, I will ensure this is fed back to Natalie and the rest of the team.

Rated 5 out of 5 stars

Outstanding Service

Cannot speak highly enough of Susan and her team. They were attentive and kept everything as simple as could be with really good communication. Would highly recommend.

Thanks All

Duncan and Beth

February 28, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback and good luck in your new home.

Rated 5 out of 5 stars

Fantastic experience throughout

Fantastic experience throughout, very responsive and sue is super friendly. I will be returning again when my mortgage is due for renewal, i would highly recommend to everyone 😊

February 25, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback.

Rated 5 out of 5 stars

With your help I could purchase my…

With your help I could purchase my first home and that's a fact, so I am very pleased and happy in the same time
A special thanks goes to Natalie Thorn and not only that because many thanks is for you!
Regards!
Cristian

February 24, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback and its great we could help you buy your very first home.

Rated 5 out of 5 stars

Very good and fast service from the…

Very good and fast service from the team. Solved every query with ease and dealt with any problems we had.

February 4, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review, it was a pleasure helping you with your remortgage.

Rated 5 out of 5 stars

Great service!

Can not recommend Natalie highly enough, friendly and professional, nothing is too much trouble and always gets back to you!

Thank you Natalie i would not hesitate to deal with you again!

February 1, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback, I will pass this onto Natalie.

Rated 5 out of 5 stars

If you are looking for a perfect…

If you are looking for a perfect mortgage broker look no further. I have really been very impressed with the way they have handle everything from start to finish.
I would honestly recommend SJB financial to anyone. Natalie and Hayley in particular an absolute professionalism at the highest level.
THE BEST thats all i can say.
And a big thank you too.

January 31, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely feedback, I will pass it onto Natalie & Hayley.

Rated 5 out of 5 stars

Mortgage advisor Natalie Thorn was…

Mortgage advisor Natalie Thorn was amazing. I knew nothing about mortgages and the processes involved. She was so so helpful and thorough, nothing was too much trouble and I am so grateful for all her help. SJB provided me with an excellent service and I would recommend them to anyone :-)

January 11, 2022
Unprompted review
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Reply from SJB Financial LTD

Thank you for your lovely review.

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