Prices are great and genuine products sent. Main issue is subscriptions are sent without any prior notice (60 days after signup and no check if I actually need the product yet) and no customer service... See more
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Company details
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SkincareEssentials is your premier destination for prestige, professional-grade skincare and haircare typically only found in your dermatologist's office, luxury spa or salon.
Contact info
P.O Box 1172, 07620, Alpine, United States
- 800-909-6696
- info@skincareessentials.com
- skincareessentials.com
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Very quick delivery and easy to order
Great product and great prices
I appreciate that I received the product in a timely manner. I appreciate that there was a sale going on as well.
Shipment was retuned by usps with my…
Shipment was retuned by usps with my knowledge and they would not Reship or help direct or expedite order. Discounts are not worth the hassle if you don’t ever receive you items.
My order was easy to place
My order was easy to place, and was delivered in a timely manner.
Excellent resources!
Unfortunately I ordered a cleanser &…
Unfortunately I ordered a cleanser & was shipped an incorrect style that was never unpacked from its original carton. I have left numerous messages & emailed them on their return site but have never gotten a return call or response. I find that rude with no customer service!
Defective pump. answered promptly
My concerns were answered promptly. I was given helpful instructions that helped me remedy the problem without have to mail the product back and waiting for new product to arrive.
Easy to navigate and order.
Terrible customer service-canceled…
Terrible customer service-canceled order as it sat for 2 weeks with no communication and then only a partial refund was issued.
Skincare Essentials makes it easy to order
Skincare Essentials makes it easy to order products and frequently offers discounts.
Customer service is like none other
Customer service is like none other. My order shipped the next day after my order. Can’t wait to get my products!
Great prices and authentic/real
I have been ordering for years from here best prices on my skincare
Very helpful with providing instruction…
Very helpful with providing instruction on proper use of treatment. Quick responses. Much appreciated.
Got my order right on time and every…
Got my order right on time and every effort was made by the company to keep
Me updated and that my order was coming.
This is a great product
This is a great product. I was happy to find it and to receive it so quickly!
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