Ordered on 15th June, parcel marked as being delivered on the 22nd June when I have not received this order. Absolutely impossible to follow up as to where the parcel may have been delivered. Paid in... See more
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See what reviewers are saying
The company gave me wonderful communication, and expedited shipping… the issue is MY country, the United States. I still have not even received my product because of tariff coding, FDA clearance etc.... See more
Company replied
I just gave this skincare company a go, and I'm genuinely impressed. My stuff arrived super quick, and it was spot-on for what I needed. What really got me was how much cheaper it was - four tim... See more
Company replied
I have had many treatments with Magda I would not go anywhere else Magda talks you through everything step of whatever treatment she is giving, her knowledge is outstanding, Magda is a lovely pers... See more
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Company details
Written by the company
We are Official Distributor of the most spectacular and unique brands for Beauty & Aesthetic professionals, as well as Skincare Lovers. We offer the highest quality, innovative technologies, authentic, safe and effective products. We are the team of Accredited Trainers of Stayve BB Glow Micro-needling Therapy System. We provide certified, CPD accredited, insurable training courses for professionals.
Contact info
25 Leeming Road, Borehamwood, WD6 4EB, Hertfordshire, United Kingdom
- 00447900321086
- info@skinlaboratory.uk
- skinlaboratory.uk
3.9
Great
196 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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I've had such an amazing experience…
I've had such an amazing experience from start to finish, mags my trainer was just incredible.
I have done so many courses and now have my own business,this one I must say was the best by far!!
The cherry on the cake, Mags even travelled to my salon to do the course!!! which was just perfect for me.
I would 100% recommend taking this course you won't be disappointed. I feel so confident and have already started treating my clients with such fantastic results .
Thank you mags x
March 26, 2023
Unprompted review
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our pleasure to assist you further. We look forward to serving you again.
Skin Laboratory always meets my…
Skin Laboratory always meets my expectations, delivery is exceptional, products are of the highest quality and customer service is excellent
March 16, 2023
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our pleasure to assist you further. We look forward to serving you again.
Stayve serum…
Serum is really good I tried just once and can see huge change in my skin texture will definitely continue using it.
Thanks
March 21, 2023
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our pleasure to assist you further. We look forward to serving you again.
Always fast reliable delivery thank you
March 8, 2023
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our pleasure to assist you further. We look forward to serving you again.
Not tried the product yet
Not tried the product yet.
From ordering to delivery was fast packaged really well.
Customer service was excellent and very helpful on updating me on one of my products. Nothing was an issue have excellent alternative to the one I ordered.
Will be ordering again from this company
March 7, 2023
Unprompted review
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our pleasure to assist you further. We look forward to serving you again.
I loved my training day
I loved my training day! Mags was incredibly knowledgable and was so encouraging. I learnt so much on my course and would 100% recommend and I will definitely be doing another course with her.
March 4, 2023
Unprompted review
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our pleasure to assist you further. We look forward to serving you again.
Package was delivered in good time
Package was delivered in good time, it was really well packaged and item came as described.
Thank you 😊
March 1, 2023
Unprompted review
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our pleasure to assist you further. We look forward to serving you again.
Great products
January 19, 2023
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our pleasure to assist you further. We look forward to serving you again.
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our pleasure to assist you further. We look forward to serving you again.
10/10 Won’t be long till my chocolate starfish looks like a porcelain sink! HAHA
Honestly I’m on my third treatment and I have seen a massive difference in the colour of my nether regions! I’ve used so many different lighteners in the past and non have worked till I found these guys!
It’s not painful, most I’ve felt is a tingle in the skin which has stopped by the next day!
10/10 recommend!
Won’t be long till my chocolate starfish looks like a porcelain sink! HAHA
January 19, 2023
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our pleasure to assist you further. We look forward to serving you again.
Good 👍 for may skin
December 31, 2022
Unprompted review
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our pleasure to assist you further. We look forward to serving you again.
Delighted with my purchase
Delighted with my purchase. Fair prices and quick delivery.
December 21, 2022
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our pleasure to assist you further. We look forward to serving you again.
Excellent service
Excellent service and response time.
Overall one of the best experience I had with any business.
December 9, 2022
Reply from skinlaboratory.uk
Thank you for your lovely feedback. It is our greatest pleasure to provide the level of service we would expect to receive ourselves, however it is difficult to find. We look forward to serving you again in the future.
I have had many treatments with Magda
I have had many treatments with Magda
I would not go anywhere else
Magda talks you through everything step of whatever treatment she is giving, her knowledge is outstanding, Magda is a lovely person inside and out and so professional at what she does, I would highly recommend 🥰🥰
November 20, 2022
Unprompted review
Reply from skinlaboratory.uk
Thank you for your lovely review. Much appreciated. It is our greatest pleasure to make our customers happy and satisfied with the services we offer. We look forward to seeing you soon :)
I have not received my delivery
I have not received my delivery, it has been 8 days since it was ordered
November 26, 2022
Reply from skinlaboratory.uk
Thank you for your review. It is very disappointing to hear about the delay of your parcel.
As per terms and conditions on our website:
- We do our best to ensure safe and fast deliveries throughout the U.K. and worldwide. However, we do not take any responsibility for parcels delayed or lost by Royal Mail or other courier companies that we use.
- If you place an order on Friday after 2 pm, we will not post your order until Monday after 10 am.
- We are very sorry for the delay of your parcel, but we have no influence over 3rd party service. Royal Mail has decided to go on unprecedented national strike on Thursday and Friday last week causing delays in all deliveries across the UK.
We can now see that you have received your parcel, so we hope that you will enjoy the products that you purchased.
Reply from skinlaboratory.uk
Thank you for your lovely feedback. We look forward to serving you again.
Great product
Great product, great prices, I had a-bit of an issue (my error) and Caroline responded quickly and it was all resolved within a day.
My back looks amazing after one peel so think by the third time it will be even better (acne scars)
July 16, 2022
Reply from skinlaboratory.uk
Thank you for your lovely feedback. We are pleased we could have sorted out the issue for you quickly and effectively. We look forward to serving you again.
Thanks for the great service!
July 15, 2022
Reply from skinlaboratory.uk
Thank you for your lovely feedback. We look forward to serving you again.
I’m so happy with the product and the…
I’m so happy with the product and the quality of the service is excellent. Thank you I will definitely be back for more
July 1, 2022
Unprompted review
Reply from skinlaboratory.uk
Thank you for your review. It was a pleasure to serve you and we look forward to serving you again.
Excellent service
Excellent products and very fast delivery. Products excellent use explanation and results are amazing.
May 31, 2022
Reply from skinlaboratory.uk
Thank you for your review. It was a pleasure to serve you and we look forward to serving you again.
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