Really disappointed. Have been using them for years but placed an order and paid for fast delivery and did not receive items - its been over a month. Contacted them twice with no response. Have now co... See more
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Tried two different products through this company but neither made any difference apart from making me feel nauseous all the time. They do not respond to any messages so can only presume they do not c... See more
Unbelievably poor. Placed an order on the 10th January 2026. Chased it with the company for 4-5 weeks. No response to emails or even customer chat. Reported to my credit card regarding not receiving t... See more
Just a terrible company - customer service is appalling. I placed my order 16 days ago, had no email regarding dispatch so emailed them a week later to check everything was OK. I got a response saying... See more
Company details
Written by the company
⭐ Update: Skinny Coffee Club has new owners! We're taking all of your previous feedback on board to create a customer experience that you deserve ❤️ Previously there were issues with untracked shipping couriers so we've changed couriers and now offer Free Tracked Shipping in the UK for orders over £40. We're working on how best to offer tracked shipping internationally too though that is still a work in progress. We're building a new website (with livechat!) and changing the whole customer service from top to bottom. Keep an eye out for new products and improved packaging as we work towards building a more sustainable business that gets you the results you are after. Thanks for bearing with us during this exciting transition. Team SCC ⭐ What was once just your average cup of joe has been reformulated to help you feel less hungry, reduce unhealthy snacking, eat smaller portions and help you feel fuller for longer. Our Expresso Skinny Coffee Club™ formula is an innovation in weight loss and is helping women all over the world to look and feel their best. We make our Skinny Coffee™ using only the highest quality ingredients and all our blends are packed full of superfoods. There are no hidden toxic chemicals and no inflated claims. We deliver results and straight-talking support.
Contact info
Unit 8, Coopers Court, Coopers Lane, Liverpool, United Kingdom
- Hello@SkinnyCoffeeClub.com
- skinnycoffeeclub.com
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Hasn’t replied to negative reviews
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Excellent product
Excellent product
This is a great produce , delivery and ease of ordering a great advantage
I like the coffee
I like the coffee. I would like it in larger packaging for better price.

Reply from Skinny Coffee Club
This coffee is delicious!
This coffee is delicious!
Love my evening cup. It is sooo relaxing.
Waste of money
The product it’s self tastes like your eating a cigarette, and I didn’t loose any weight if anything I actually gained. Extremely disappointed!
Disgusting gel at bottom of cup
As said by previous purchasers. Disappointed, followed instructions and before able to drink it, a thick jelly had formed at bottom of cup, tried to eat it from a spoon but made me wretch from the taste and texture. The taste of the coffee is nice until you get to the bit that has set. Can’t imagine this to be effective if it sets in the cup before you drink it. So I would not purchase again and see it as a complete waste of money

Reply from Skinny Coffee Club
Already thrown out
Already thrown out. Doesn’t matter how you try and prepare it, it turns into a sludgy jello mess at the bottom of the mug. Ugh! And the taste is revolting
Well I paid for the coffee and haven't…
Well I paid for the coffee and haven't recieved it. So could I please have my money back.
Great coffee
I would say that it’s really helpful but effective only if eat healthy and do some form of workout. Secondly one thing is for sure that it makes you full and keeps your gut cleanse.
Doesn’t work!
Before I ordered skinny coffee club I contacted them to check it could be used alongside my own diet. I was assured that I could. When it arrived I was excited to try it, I went for the mocha version as I’m not a huge coffee fan. The taste wasn’t bad. Before I started drinking it I was losing 2-3lb per week. When I started drinking it daily (as directed, I even contacted them to check I was using it correctly) my weight loss totally stopped and I lost no weight. After two weeks I was so frustrated as I was sticking to my diet so well so I stopped drinking it and two days later I lost 1lb. This hindered my weight loss and didn’t boost it at all. When I contacted them they said I should use their diet plan but I didn’t want to as my diet works well for me and I wanted this to boost it. So I’m off it now and losing weight again! Doesn’t work for me!!
7 day programme not great
I’ve used Skinny before and really like their products, but so far I feel let down by their 7 day espresso programme.
It congeals straight away and like others have said the jelly won’t even go down the sink! I had my third cup this morning and managed to drink most of it before it started to set. I’ve tried to drink the jelly but it won’t break down so you end up eating it which is a bit disgusting.
I think the trick is to add a little more cold water and drink it straight away. Fortunately I’m a fan of strong coffee so I can get it down hot in a few gulps! It’s not exactly a pleasure though...

Reply from Skinny Coffee Club
Would like a refund. This stuff is terrible!
This coffee tastes good, however it is terrible how it solidifies into a gel. I can't imagine what this substance is in it. Definitely not natural and I worry about what it does to the human body. I tried three times and each time it did the same thing. I did as told and mixed it first with some cold water to dissolve then added hot water. By the time I finished the glass there was a large clump of gel substance in the bottom of my cup that was so thick it wouldn't even go down my kitchen sink drain. I would be happiest if they would refund my money.
Wouldn’t try and purchase again
Never received a confirmation of purchase nor a shipping email, When I contacted them they said they do not have tracking information and I would have to wait until January 14 for them to do anything about it I ordered on December 12 and have still not received the product
Great service as always very efficient
I can't review it because I still…
I can't review it because I still haven't received my order
Works great!
Ordered a free trial
Ordered a free trial;
Coffee was ok and lost 3lbs
However, was not advised I was signed up to a then monthly £30 order. Was not sent any reminders before to advise or cancel.
Was told coffee was already despatched and I would have to wait and send back before I get my money back.
Not great and won’t use again because of the customer service.

Reply from Skinny Coffee Club
Well done, the product is great!!
I love the taste and I feel less peckish, this is very important while working from home :)
Just read this!
Just read this!
The ASA.org.uk has just blacklisted this company for false health claims!!
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