Ordery 2430523 What a terrible company to deal with my 17-year-old daughter encountered no communication skinnydips . She was promised a refund 3 to 5 day after return process for her purchase, yet... See more
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See what reviewers are saying
Holy cow! I've been searching for amazing sugar free keto friendly sauce for so long, and _everything_ I've tried is just perfection after perfection. Please don't change anything - your flavour a... See more
Company replied
I've made two orders with Skinnydips now and both times they have messed up! HOWEVER, after emailing them, they have apologised and rectified the mistakes immediately. I think some of the staff could... See more
Company replied
Worst experience ever. Used a number of times before always been good, but not this time. Over £100 of crisps intended as fun gifts in 6 x 24 bag cases were ordered. What was sent, was 144 bags of cri... See more
Company details
- Food Products Supplier
- Confectionery
- Fitness and Nutrition Service
- Health and Beauty Shop
- Supermarket
- Vitamin and Supplements Store
Written by the company
SkinnyDips provide all your Favourite Low Calorie brands under one roof. From a range of low calories snacks, pasta, rice, drinks, sauces, syrups and many more great tasting products it really is the go to store for all thing ' Skinny '. Free Delivery on all orders over £30. Interest Free Payments available with Klarna. All the Flavour, None of the Guilt.
Contact info
61 Lichfield Street, WS4 2BX, Walsall, United Kingdom
- 0330 088 6654
- info@skinnydips.co.uk
- skinnydips.co.uk
3.4
Average
488 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Milkshakes arrived within 3 days
Milkshakes arrived within 3 days. Couldn’t fault them .
August 24, 2022
Reply from SkinnyDips
Hi Stephen,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Reply from SkinnyDips
Hi Jade,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Reply from SkinnyDips
Hi Janee,
Thank you for your kind review. We hope you enjoy your products. We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
Kind Regards
Skinnydips
Love the free gifts too
August 20, 2022
Reply from SkinnyDips
Hi Mumothree,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Only issue I had was the length of time…
Only issue I had was the length of time it took to be delivered other to that great price
August 28, 2022
Reply from SkinnyDips
Hi John,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
Kind regards
Skinnydips
Enjoyed the drinks.will ne ordering more
July 25, 2022
Reply from SkinnyDips
Hi Michael,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Very happy with the service and the…
Very happy with the service and the Shakes - great price.
August 27, 2022
Reply from SkinnyDips
Hi Catherine,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Had a delay but was worth the wait!
Had a delay in my order due to them not getting the item I ordered in their order!! They phoned straight away and explained and as I desperately wanted that certain item We agreed to send it as soon as they got it in stock-which they did as well as some extra goodies free of charge!!
A great company to deal with ordered with them a couple times and will continue to do so -thanks guys x x
August 20, 2022
Reply from SkinnyDips
Hi Lucy,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Excellent service greta prices thankypu
August 24, 2022
Reply from SkinnyDips
Hi Lisa,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Easy to order quick delivery love the…
Easy to order quick delivery love the flavours of the lentil crisps.
August 18, 2022
Reply from SkinnyDips
Hi Anne,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Placed my first order with these guys…
Placed my first order with these guys in August - Had an issue with stock from the supplier - contacted customer service who were amazing and assured me that a restock had taken place and that my order would arrive the next day... it did..
Andy in customer service was a lifesaver!
Thank you so much!
August 23, 2022
Unprompted review
Reply from SkinnyDips
Hi Nicola,
Thank you for your kind review and we will let Andy know about your positive feedback. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Really happy with my skinny dip sauces…
Really happy with my skinny dip sauces they all taste great 👍 good value &fast delivery my first time ordering will definitely order again 😊
August 26, 2022
Reply from SkinnyDips
Hi Angela,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Live these v8niger proper chips
August 26, 2022
Reply from SkinnyDips
Hi Lorraine,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
didnt receive items
August 26, 2022
Reply from SkinnyDips
Hi Rhiana,
I am very sorry to hear that you did not a receive the items you ordered. I believe the customer service team have been in contact with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
Good website for protein shakes
Order from here around twice a month for my protein shakes, only ever had 1 delay with my package however it was out of thier control. Other than that delivery is usually pretty quick and the shakes are amazing.
August 24, 2022
Reply from SkinnyDips
Hi Kellie,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
I wish I had read the reviews here…
I wish I had read the reviews here before ordering from this company. Website said delivery 3-4 days. My order was made 3 days ago and is still processing so highly unlikely to be delivered before next week. Website appears misleading with delivery information. I have also never even recieved a comfirmation email although they have taken my money.
August 24, 2022
Unprompted review
Reply from SkinnyDips
Hi Francesca,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
Kind regards
Skinnydips
What a lovely taste these protein…
What a lovely taste these protein shakes are, also recieved lovely samples with my order, definately order from this company again
August 10, 2022
Reply from SkinnyDips
Hi Karen,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Missing item
Missing item, lack of communication and can’t get hold of anyone. Also random cleaning products in my order?! This place seems a shambles. Won’t reorder from them.
August 24, 2022
Reply from SkinnyDips
Hi Georgina,
I am very sorry to hear that you did not a receive all the items you ordered. I believe the customer service team have been in contact with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
Very pleased with product I recived and…
Very pleased with product I recived and came on time
August 24, 2022
Reply from SkinnyDips
Hi Linda,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Still no delivery!
Ordered on a Monday and one week later my order hasn't even been dispatched. Had I known it was going to take this long, I'd have ordered from elsewhere. I have emailed asking for an update on my delivery but I haven't heard back from them.
Update - you have provided tracking information now that I have left a negative review here. There wasn't any information provided before now and the email you've sent me still says the warehouse will dispatch my order this week. That's a long time between ordering and receiving, and your website should reflect this.
August 22, 2022
Unprompted review
Reply from SkinnyDips
Hi OHH,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
Kind regards
Skinnydips
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