Reached out to SkinPixel for a severe stick drift on my PS5 controller. Was given a good breakdown of a repair or an upgrade on the sensors. Decided on the sensors and night and day EA FC plays so... See more
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Review summary
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Reviews shaping this summary
Huge shoutout to Skin Pixel for the incredible job they did on my PS5 controllers! I couldn’t be happier with the results. The quality of work is outstanding- everything looks and feels brand... See more
So to start with all in all I’d say it was a pleasant experience and pretty straight forward ordering the parts however not sure how happy I am with the finished product. These sticks aren’t meant t... See more
Company replied
I sent my DualSense Edge sticks off for the TMR Hall Effect upgrade, and the whole process was smooth from start to finish. The communication throughout was excellent, and I always knew what stag... See more
Company details
Written by the company
Skin Pixel Custom Controllers customise and modify gaming controllers for PlayStation, Xbox, and Nintendo. They’ll have a range of designs available, including their popular classic edition DualSense series that brings the retro PSX & PS2 colourways to the PS5 controller, as well as various hero and villain inspired controllers for PlayStation and Xbox, Custom Poke-Ball themed Joy-Con Controllers and Joy-Con DIY kits, Pokémon Character themed Switch controllers, gaming accessories and more! Check out their website and Instagram for more information.
Contact info
Unit 4 Clewes Court, Beaufort Road, Longton, ST3 1RH, Stoke-on-Trent, United Kingdom
- shop@skinpixel.co.uk
- skinpixel.co.uk
4.8
Excellent
121 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Professional, knowledgeable, and a great end result
Highly recommend Carl at Skin Pixel. I ordered TMR stick upgrades for both my battle beaver dualshock 4 and dualsense edge modules at the end of December and, despite some New Year Royal Mail delays, Carl turned the work around quickly once my controllers arrived; completed by 09/01 and back with me on 12/01.
Before ordering, Carl was super helpful and quick to reply to my questions, which gave me complete confidence to go ahead. I’d also watched his YouTube videos beforehand, which clearly show the knowledge, care, and passion he puts into his work. The TMR thumbsticks were properly installed and fully calibrated, communication was great throughout, and the finished result is spot on. Brilliant service from a small business that genuinely cares about quality.
January 12, 2026
Unprompted review
Reply from Skin Pixel
Thank you so much for taking the time to leave such a detailed and thoughtful review — it really means a lot.
I’m genuinely glad to hear you were happy with both the process and the end result, especially given the Royal Mail delays over the New Year. I always aim to turn work around as quickly as possible once controllers arrive, so it’s great to know that came across.
I also really appreciate you mentioning the pre-order support and the YouTube videos. Transparency, clear communication, and doing the job properly — including correct installation and calibration — are things I care deeply about, so it’s reassuring to hear that showed throughout your experience.
Thank you again for choosing Skin Pixel and for supporting a small business. Reviews like this make a huge difference and are massively appreciated.
Thanks a lot for the fast service and…
Thanks a lot for the fast service and delivery on my PS5 controller upgrade.
December 25, 2025
Unprompted review
Reply from Skin Pixel
Thanks so much for taking the time to leave a review! 😊
I’m really glad to hear you were happy with the fast service and delivery on your PS5 controller upgrade.
Thank you for choosing Skin Pixel and for your support – it genuinely means a lot to a small business like mine. If you ever need another upgrade or have any questions in the future, I’ll be more than happy to help.
Friendly fast service
Friendly fast service
The guys were super friendly and quick at turning my support request around. Also didn’t try to charge me for things that I didn’t need. My thumb sticks only needed a clean so was only charged the shipping. Many other companies would have tried to make money from that.
December 20, 2025
Reply from Skin Pixel
Thanks so much for taking the time to leave such a kind review! 🙌
I’m really glad we could help get your warranty repair sorted quickly, and even more so that a simple clean was all your TMR sticks needed. I’ve always believed in being honest about what’s actually required.
Thanks again for choosing Skin Pixel and for supporting a small business — it genuinely means a lot!
5 Stars
Great customer service I asked lots of questions before purchasing and I was answered on every one of them, shipment was fast and the seller was transparent from the start, high quality
December 12, 2025
Reply from Skin Pixel
Thank you so much for the 5-star review ⭐️
I really appreciate you taking the time to ask questions before ordering, and I’m glad I could give you clear answers and full transparency from the start. It’s great to hear you were happy with the fast shipping and the quality of the final product.
Thanks again for choosing Skin Pixel and for supporting a small business – it genuinely means a lot!
Excellent service
This is my second order, I sent 2 controllers in 1 for a drift repair, the other for a TMR upgrade. Excellent communication and received both controllers back super quickly. Many thanks for the awesome service.
All the best
November 20, 2025
Reply from Skin Pixel
Thank you so much for the fantastic review — it genuinely means a lot 🙌
I really appreciate you coming back for a second order and trusting me with both a drift repair and a TMR upgrade. I’m glad to hear the communication was clear and that both controllers made it back to you quickly and performing as they should.
Thanks again for supporting Skin Pixel, and for taking the time to leave such kind feedback. If you do need anything in the future, you know where I am — and as a little thank you for being a returning customer, feel free to use TRUSTPILOT for a discount off your next order.
All the best,
Carl
Very cheap and fast service even on non…
Very cheap and fast service even on non priority all my issues fixed to where other places said they canr
December 4, 2025
Reply from Skin Pixel
Thank you so much for taking the time to leave this review 🙌
I’m really glad I could help get everything sorted for you, especially when you’d been told elsewhere that it couldn’t be done. Even on a non-priority service, I always aim to turn things around as quickly as possible without compromising on quality, so it’s great to hear that came through.
Thanks again for choosing Skin Pixel and for trusting me with your controller – it genuinely means a lot to a small business like mine.
At first Doubtful, to then genuinely Pleased.
I was a bit confused at first as to how the whole thing worked, but they responded very quickly to my questions and cleared up any confusion. I sent in my DualSense Edge Stick Modules to upgrade to the TMR sticks and it was done and returned all within 2 weeks. Can say I’m genuinely happy with what I’ve got. No more stick drift and extremely precise & responsive. Easy pack & send guide. Would highly recommend to anyone looking to upgrade as I’m looking to soon send in a whole controller and get everything on it upgraded.
November 20, 2025
Reply from Skin Pixel
Thank you for service review, your words are too kind ☺️ When your ready for that upgraded controller, use code TRUSTPILOT for a discount on your purchase.
Really good experience
Good communication from the company kept me informed every step of the way. The product and service was perfect and so far the results have been great! Would recommend and use again.
November 18, 2025
Reply from Skin Pixel
Thank you so much for the kind words and for taking the time to leave a review 🙌
I’m really glad to hear you had a great experience and that the communication, product, and service all hit the mark. It’s awesome to know the results have been great so far — that’s exactly what we aim for.
Thank you for recommending Skin Pixel, and since you mentioned you’d use us again, you can use TRUSTPILOT for a discount on your next purchase 😊
Really appreciate the support!
Brilliant Service
The product was amazing, really worth what I payed for it. The wait for the product was a bit long, but I understand the creator had a few personal issues, so therefore the wait was accepted. Overall a great experience
November 12, 2025
Reply from Skin Pixel
Thank you so much for the kind words and for taking the time to leave a review — I really appreciate it.
I’m genuinely glad to hear you’re happy with the finished controller and that the custom design was worth the wait. As each commissioned piece is created uniquely from scratch, turnaround times can sometimes be a little longer, but I always aim to make sure the end result meets the standard you’re expecting.
Thank you again for your patience and understanding around the longer delays, and for choosing Skin Pixel for your custom controller. It means a lot supporting a small independent creator, and I’m really pleased you had a great overall experience.
I had a great experience
I had a great experience, my DualSense had really bad drifting and was pretty much unusable, I got the sticks replaced with hall effect ones.
Great service, great communication and fast!
October 4, 2025
Unprompted review
TMR stick modules. Ps5
Sent two dual sense edge stick modules to be converted in to TMR sticks. I’m so happy. Work was done so quickly. I was made aware of every step of the process.
I had the most minor issue with my order and the questions I asked were responded to by email fifteen minutes after I had sent them.
I came here to find legit reviews for skinpixel so I feel obliged to leave my own. Easy 5stars.
October 8, 2025
Great company
Great service and product- son is very pleased with his new controller.
September 25, 2025
Excellent service
Communication was great, controller fixed and speedy on getting it sorted, 10/10, highly recommend
October 6, 2025
Sent my Dualsense edge in for a repair…
Sent my Dualsense edge in for a repair and for some parts to be replaced. Repair was completed within 5 days and was shipped back with very protective packaging.
The quality of the repair is fantastic and this company is by far cheaper than most others, highly recommend.
September 25, 2025
Unprompted review
Excellent Service and Fantastic Upgrade
I sent my DualSense Edge sticks off for the TMR Hall Effect upgrade, and the whole process was smooth from start to finish. The communication throughout was excellent, and I always knew what stage things were at.
The turnaround time was quick — about a week from sending my existing sticks to having them upgraded and sent back. Once they arrived, I tested them straight away and they work perfectly. The kit itself is really cool, and the TMR sticks feel great in use.
Overall, a very professional service with top-quality results. Definitely recommend Skin Pixel
September 16, 2025
Very professional and customer service…
Very professional and customer service focused.
Very quick turnaround, highly recommended 👌
September 12, 2025
Excellent service and nice job on…
Excellent service and nice job on modding the stick modules for dualsense edge
September 8, 2025
Quick upgrade work and delivery on my…
Quick upgrade work and delivery on my ps5 controller, many thanks.
August 19, 2025
Got my drifting sticks replaced with…
Got my drifting sticks replaced with TMRs and my dual sense feels superb!
Will be sending a few more over for a service very soon!
August 18, 2025
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