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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of the products, particularly highlighting the responsiveness of the sticks and the overall craftsmanship. Many people appreciate the quick response times and the efficient upgrade process, noting that their items often feel brand new and perform flawlessly after modifications. However, some customers also mentioned occasional issues with the physical appearance of their custom controllers, such as dents or gashes on accent rings and shells that make sounds when pressure is applied, suggesting a lack of care during reassembly. A few other people also felt that while the upgraded sticks were responsive, they didn't achieve the "zero deviation" they had hoped for.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the great communication, fast... See more

Product

Reviewers mention positive feedback about the product. Many customers are very pleased with their custom... See more

Quality

Reviewers highlight positive aspects of quality. Customers are very pleased with the quality of custom... See more

Response time

Clients share positive opinions on response time. Many reviewers praise the quick and responsive... See more

Upgrade

People report positive experiences with upgrades, highlighting the efficiency and quality of the service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reached out to SkinPixel for a severe stick drift on my PS5 controller. Was given a good breakdown of a repair or an upgrade on the sensors. Decided on the sensors and night and day EA FC plays so... See more

Rated 5 out of 5 stars

Huge shoutout to Skin Pixel for the incredible job they did on my PS5 controllers! I couldn’t be happier with the results. The quality of work is outstanding- everything looks and feels brand... See more

Rated 5 out of 5 stars

So to start with all in all I’d say it was a pleasant experience and pretty straight forward ordering the parts however not sure how happy I am with the finished product. These sticks aren’t meant t... See more

Company replied

Rated 5 out of 5 stars

I sent my DualSense Edge sticks off for the TMR Hall Effect upgrade, and the whole process was smooth from start to finish. The communication throughout was excellent, and I always knew what stag... See more


Company details

  1. Computer Accessories Store

Written by the company

Skin Pixel Custom Controllers customise and modify gaming controllers for PlayStation, Xbox, and Nintendo. They’ll have a range of designs available, including their popular classic edition DualSense series that brings the retro PSX & PS2 colourways to the PS5 controller, as well as various hero and villain inspired controllers for PlayStation and Xbox, Custom Poke-Ball themed Joy-Con Controllers and Joy-Con DIY kits, Pokémon Character themed Switch controllers, gaming accessories and more! Check out their website and Instagram for more information.


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Order was placed and received promptly…

Order was placed and received promptly and well packaged after a few weeks of testing no stick drift as of yet very pleased with my purchase and would definitely buy again, keep up the great work on these custom joypads for ps5, was abit sceptical at first as there not cheap but well worth the extra money as it will last, you can tell the difference from regular controllers

August 4, 2025
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Reply from Skin Pixel

Thank you trusting Skin Pixel. When you're in the market for another controller, use code TRUSTPILOT10

Rated 5 out of 5 stars

Sent them 4 x PS5 controllers for stick…

Sent them 4 x PS5 controllers for stick drift fixes. There was a discount for multiple controllers and even without considering this, the price was better than more local alternatives. I was offered the Hallipi TMR upgrade option at an additional cost and decided to go for this for one of the controllers. The upgrade/fix was completed very swiftly and returned within a week. To my surprise, all controllers had received the upgraded sticks complementary. Amazing service and highly recommended.

August 22, 2025
Unprompted review
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Reply from Skin Pixel

Always happy to help out.

Rated 5 out of 5 stars

Fast delivery and great service

Ordered 31.07.2025, and received info that the package were already sent out 01.08.2025. Sitting here now with the products in my hands. Took some time due to custom duty tax in Norway. Even got an upgrade from what I bought free of charge. Gulikit tmr to Hallpi tmr. Will be using this company again for the next purchase.

July 31, 2025
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Reply from Skin Pixel

Glad it got to your safely. When your ready make a new purchase use code TRUSTPILOT10 for 10% off.

Rated 5 out of 5 stars

Very happy with my custom controller

Very happy with my custom controller, which was dispatched well ahead of the estimated date and arrived in perfect condition. Happy with the communication from the vendor too: good, clear updates.

July 29, 2025
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Reply from Skin Pixel

Thank you

Rated 5 out of 5 stars

Skin Pixel is a fantastic little…

Skin Pixel is a fantastic little business. I recently sent in a PS5 controller with a broken headphone jack and they were able to fix it and send it back within a week of me posting it.

I was in constant contact with them, and they were able to tell me exactly what the problem was and how much it would cost
They even attached pictures to explain the exact problem.

Highly recommend these guys. I'll be using them again if I have another problem.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

custom ps5 controller

i bought a custom ps5 controller and could not be any more happier, the mouse click triggers and buttons are just a thing of beauty and the hall effect tmr sticks are probably the closest i have ever been to feeling true aim on a controller.. the back pedals sit nicely in your hand and feel really responsive. carl was honestly amazing he responded really fast and had the patience of a saint to answer all my questions and he was even nice enough to put in a free custom change to the controller for me. amazing service from carl 10/10

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Service was first class

Service was first class. I’ve been looking for a good site to upgrade my dualsense edge thin sticks to Hall effect, and gave skin pixel a go ( based on other positive feedback) and I’m glad I went with these guys. Modules came calibrated and are amazing! I’m still getting murdered by ( I suspect) 10 year olds online, but this is a skill issue😂
Keep up the good work fellas

June 30, 2025
Skin Pixel logo

Reply from Skin Pixel

Keep practicing fella, you'll get a few wins in eventually! 🤣 Thanks for the order, need anything else in the future, use code TRUSTPILOT for 10% off your order 😉

Rated 5 out of 5 stars

Zero complaints

Extremely friendly, quick replies to questions, and super-fast order turn-around. Zero complaints at all!

June 27, 2025
Skin Pixel logo

Reply from Skin Pixel

Absolute pleasure to work on your order, glad it got there so fast 😁

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