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See what reviewers are saying

Rated 5 out of 5 stars

I'm absolutely thrilled with SKT Themes! Their themes are not only visually stunning and highly customizable, but also incredibly user-friendly. What truly sets them apart, however, is their exception... See more

Company replied

Rated 5 out of 5 stars

Other than I liked the theme, it came with something that's getting rare in today's world: actual support from an actual person! I'm not a developer so when I sent an email with my stupid question, I... See more

Rated 5 out of 5 stars

WordPress Themes from SKT Themes have a great coding structure that is usually solid and without functional issues. The themes can be easily edited with CSS. We don't need programming experience to ed... See more

Rated 5 out of 5 stars

the themes are fantastic. But I have to say the best thing about this is the stellar customer service. It's a very different platform than I'm used to creating sites on and there is a bit of a learn... See more

Company replied

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

SKT Themes is a WordPress themes selling company. That provides free and premium themes for businesses, individuals, and organizations across various industries. The company focuses on creating responsive, SEO-friendly, and customizable themes that work seamlessly with popular page builders like Elementor and Gutenberg, as well as WooCommerce for online stores. Its portfolio includes niche-specific designs for sectors such as healthcare, education, travel, restaurants, NGOs, and more. SKT Themes also offers theme bundles, lifetime plans, and customer support to help users build professional websites quickly and affordably. SKT Themes was established in the early 2010s with the goal of simplifying website creation for small and medium-sized businesses. Initially, the company released a handful of free WordPress themes that gained traction within the WordPress.org repository. Over time, SKT Themes expanded into premium offerings and built a reputation for providing affordable, user-friendly solutions. The company also introduced theme bundles and lifetime memberships to give customers broader access to its growing catalog. Today, SKT Themes has developed hundreds of themes, serves a global user base, and maintains an active support forum and customer service team.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Theme and Customer Support

I highly recommend this company and its products. I am delighted with their Prompt responses to my questions and the high-level quality help and answers received. I will definitely purchase whenever I need another theme for my clients.

July 26, 2024
Unprompted review
SKT Themes logo

Reply from SKT Themes

Thank you so much. Look forward to serving you again.

Rated 5 out of 5 stars

The theme is very beautiful

The theme is very beautiful, easy to use, adaptable to different situations and the online support is fast and effective. I am very satisfied!

July 22, 2024
Unprompted review
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Reply from SKT Themes

Thank you so much. Look forward to serving you again.

Rated 1 out of 5 stars

I purchased their theme over 2 years…

I purchased their theme over 2 years ago and never renewed, out of a sudden after tow years they charged me 39usd and refused to refund me. my mistake honestly was mistyping my email. but i am sure unless i missed it i wasn't charged for at least 2 years and there was no opt-in option if i recall correctly for auto renew and even if it was i wouldn't signup for it because the theme was for a friend whom i advised not to purchase and recommended another theme.

May 4, 2024
Unprompted review
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Reply from SKT Themes

The customer here forgot the email he used. We even asked him the last 4 digits of the card and that also he failed saying he has lost the card.

How should we provide a refund then without knowing which customer and card we need to refund. After delaying this for over couple of months the customer returned to us saying he mistyped the email and hence never got email notifications (his mistake here) and that card was lost but now remembered the last 4 digits.

Since it was over 30 days we could not provide a refund however we did offer a credit for future purchase plus cancelled the subscription immediately.

Customers often come here to write negative review but fail to say whose fault it was in the first place.

As a business we did whatever was fair and we always believe in good karma and providing good customer service to our customers.

Rated 5 out of 5 stars

I'm absolutely thrilled with SKT…

I'm absolutely thrilled with SKT Themes! Their themes are not only visually stunning and highly customizable, but also incredibly user-friendly. What truly sets them apart, however, is their exceptional support team. Every time I've reached out with a question or issue, they've responded promptly and gone above and beyond to help me resolve it. Their instant support is truly unparalleled. Whether you're a seasoned developer or a beginner, SKT Themes has got you covered. Highly recommended!

May 30, 2024
Unprompted review
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Reply from SKT Themes

Thank you so much. Look forward to serving you again.

Rated 5 out of 5 stars

SKT Themes cost, customizability, & Customer Service can't be beat!

the themes are fantastic. But I have to say the best thing about this is the stellar customer service. It's a very different platform than I'm used to creating sites on and there is a bit of a learning curve for self-promoting performing artists like me, but the expert customer service of this app makes everything much easier. And the price for hosting and design blows a lot of competitors out of the water. I highly recommend building your next site and having it hosted by SKT themes! Actors! I'm talking to you! this is a highly customizable and very cost effective alternative to the crazy monthly subscription models that are out there. Cannot recommend highly enough. Thanks Sonal & SKT Themes!

May 28, 2024
Unprompted review
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Reply from SKT Themes

Thank you so much. Look forward to serving you again.

Rated 5 out of 5 stars

No fuss No muss

No fuss, no muss. Prompt, on point, excellent communication skills in English. Got the job done on time - ahead of my expectation.

May 22, 2024
Unprompted review
SKT Themes logo

Reply from SKT Themes

Thank you so much. Look forward to serving you again.

Rated 5 out of 5 stars

This WordPress theme company offers a…

This WordPress theme company offers a diverse range of beautifully designed templates to suit various industries. Their themes are user-friendly, feature-rich, and backed by excellent customer support

May 20, 2024
Unprompted review
SKT Themes logo

Reply from SKT Themes

Thank you so much. Look forward to serving you again.

Rated 5 out of 5 stars

Friendly Themes

Provides a solid foundation for building and growing your website over time

May 17, 2024
Unprompted review
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Reply from SKT Themes

Thank you so much. Look forward to serving you again.

Rated 1 out of 5 stars

Would not recommend

Would not recommend. After downloading there theme, I ran into multiple issues and the template was not user friendly. Between their own block software and elementor, it was complicated and hard to use, resulting in many elements not updating properly. Their support took hours half a day to respond, the next day did not respond again until the next night. After 2 days of getting nowhere and realizing this would be a long process, I went with a different theme. With the new theme (Creativeo by Rocky) I was able to finish an entire home page in just a couple hours.

I had then requested a refund through SKT as it had only been 2 days and had not been used, however, SKT themes does not offer refunds, so be aware!

UPDATE: After comment below, where developer shows extreme unprofessionalism and tries to discredit me and says this is a made up story by competitor, I would like to also make users aware of my other review on sitejabber - where I was able to post screenshots of my exchange as well as was required to submit proof of purchase. I would post the screenshots here as well if I was able to.

May 16, 2024
Unprompted review
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Reply from SKT Themes

A competitor posted this review recommending their own theme as better than ours. It's clearly written in the review as well. Rest all of it is a made up story because the customer never sought any help.

Unfortunately trustpilot does not flag or remove such reviews.

Rated 5 out of 5 stars

LOVE my theme

LOVE my theme! And their customer service is top-notch, they've always been super responsive and helpful when I've needed it.

May 6, 2024
Unprompted review
SKT Themes logo

Reply from SKT Themes

Thank you so much. Look forward to serving you again.

Rated 5 out of 5 stars

Very fair price for a high support level!

I use their yearly support subscription. Whenever there is a small problem on the website because of a WP update or I just don't what went wrong, I just let them know and they fix it right away. Very responsive and easy communication. Very fair price for a high support level!

May 7, 2024
Unprompted review
SKT Themes logo

Reply from SKT Themes

Thank you so much. Look forward to serving you again.

Rated 5 out of 5 stars

I got their lifetime offer via AppSumo…

I got their lifetime offer via AppSumo platform. Their themes are not bad. Installation method is very nice. Some themes shows up problematic here and there but support service is quick.

April 17, 2024
Unprompted review
SKT Themes logo

Reply from SKT Themes

Thank you so much. Look forward to serving you again.

Rated 5 out of 5 stars

My favorite theme developers.

My favorite theme developers.
Super friendly staff, ultra quick and easy support if needed
It just works right out the box!

April 12, 2024
Unprompted review
SKT Themes logo

Reply from SKT Themes

Thank you so much. Look forward to serving you again.

Rated 5 out of 5 stars

Great customer support.

I purchased an SKT Theme and needed help with some formatting and coding. Their team quickly assisted me and helped me customize the theme to my client's specifications. Thank you for the excellent customer service!

March 25, 2024
Unprompted review
SKT Themes logo

Reply from SKT Themes

Thank you so much. Look forward to serving you again.

Rated 5 out of 5 stars

Great customer service

I recently purchased a theme upgrade and Sonnal not only imported my old website, but also assisted me when I had questions the documentation didn't address. His replies and assistance were quick and effective. I'm very pleased with Skt Themes. Thank you!

March 12, 2024
Unprompted review
SKT Themes logo

Reply from SKT Themes

Thank you so much. Look forward to serving you again.

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