Sky Bridge Cars Reviews 

571
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being knowledgeable, helpful, and professional, often making journeys enjoyable and safe. The booking process is consistently described as easy, quick, and efficient, with clear communication throughout. Many people appreciate the overall service, highlighting its reliability, punctuality, and the comfortable, clean vehicles provided. However, some customers also noted issues with delivery service, experiencing late arrivals or drivers not showing up at all. There were instances where drivers were perceived as unprofessional, distracted, or failed to provide pre-booked amenities like car seats, leading to feelings of unsafety or inconvenience.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the punctuality, professionalism, and... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising drivers for being... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many experiencing significant delays and... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting it as easy, quick, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as smooth, stress-free,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company isvery trustworthy. Worked with wajhat on my mirror. He was very knowledgeable about potential issues before getting into it & was able to get it fixed price very quickly driver arrived I wou... See more

Company replied

Rated 5 out of 5 stars

They were responsive, and understanding when there was an issue with getting my luggage. They kept in contact. The deiver was kind and helpful. Good experience overall. Highly recommend them. Also goo... See more

Company replied

Rated 5 out of 5 stars

Easy booking process, driver on time to meet me at Gatwick Airport. Friendly and chatty driver made the trip home enjoyable too. Will definitely be booking again for my next trip in September.

Rated 5 out of 5 stars

I was traveling from Lagos through Paris and still had a tricky Heathrow transfer to make from Gatwick however it was made extremely easy. Good vehicle options which ensured that all our bags we... See more


Company details

  1. Transportation Service

Written by the company

Sky Bridge Cars is a premier luxury minicab airport transfer service, providing a seamless and luxurious transportation experience. With a fleet of high-end vehicles and professional chauffeurs, we offer unparalleled comfort, style, and reliability. Whether you're traveling for business or pleasure, our exceptional service ensures a stress-free journey from the airport to your destination, making your trip truly unforgettable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

571 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(571)

448 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not book

Do not book

I miss my flight because of them. I booked a taxi for 5:20 am and it did not arrive until 5:58. They have not even refund me the money as they claim they are just operators. As i said, i miss my flight because of them.

All the positive reviews you see in here are fake because they ask customer to leave a review in advance for a 10% discound
You have been warned

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent airport transfer. Quick and friendly service via Whatsapp. On time pick up. Car was clean and comfortable, exactly as promised during the booking process. I will definitely be using them again.

June 14, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID this company if you are…

AVOID this company if you are travelling with children.

DO NOT BOOK THEM.

We specifically booked and paid extra for a car seat for our two-year-old child and received confirmation via both email and WhatsApp. However, when the driver arrived, he informed us that he had not been told about the car seat and did not have one.

When we contacted the company, we were shockingly told to get into the car anyway and that the driver could pick up a car seat on the way to the airport. This is completely unacceptable and potentially illegal. No parent should be expected to transport their child without the appropriate safety equipment.

To make matters worse, we were passed between multiple people who failed to identify themselves or take responsibility for resolving the issue. The lack of communication and professionalism was astounding.

The entire ordeal caused unnecessary stress and nearly made us late for our flight. We paid for a service that was not provided and received some of the worst customer service we have experienced.

If your booking includes any special requirements, particularly for child safety, I would strongly recommend looking elsewhere.

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible. Literally had to take train instead

Update: they claimed they would refund us but still have not. I have talked to others now who had similar experiences. Do not use this car service, especially if you have children.

Driver was not there upon our arrival. Made us wait 25 minutes in an 85 degree terminal. When we got to his car the car seats we’d reserved for our 1.5 year old and toddler were not there. They only had a booster seat which is not safe for either of our children and not even legal for a 1.5 year old. They had no other car seat. We were forced to take the train. They have been insisting they will not refund us. I not only would not book this company, I think their operating license should be revoked for demanding we ride illegally in their car with two children.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service, contact number of driver and emergency contact number sent prior. Driver arrived 15 minutes before and Informed me of their arrival. Couldn’t recommend enough. 10/10

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

So easy! The driver arrived early and messaged immediately, waiting until I was ready. He was professional & we arrived perfectly on time. 100% recommend - especially for an early flight.

June 18, 2026
Unprompted review

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