Sky Bridge Cars Reviews 

571
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being knowledgeable, helpful, and professional, often making journeys enjoyable and safe. The booking process is consistently described as easy, quick, and efficient, with clear communication throughout. Many people appreciate the overall service, highlighting its reliability, punctuality, and the comfortable, clean vehicles provided. However, some customers also noted issues with delivery service, experiencing late arrivals or drivers not showing up at all. There were instances where drivers were perceived as unprofessional, distracted, or failed to provide pre-booked amenities like car seats, leading to feelings of unsafety or inconvenience.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the punctuality, professionalism, and... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising drivers for being... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many experiencing significant delays and... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting it as easy, quick, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as smooth, stress-free,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company isvery trustworthy. Worked with wajhat on my mirror. He was very knowledgeable about potential issues before getting into it & was able to get it fixed price very quickly driver arrived I wou... See more

Company replied

Rated 5 out of 5 stars

They were responsive, and understanding when there was an issue with getting my luggage. They kept in contact. The deiver was kind and helpful. Good experience overall. Highly recommend them. Also goo... See more

Company replied

Rated 5 out of 5 stars

Easy booking process, driver on time to meet me at Gatwick Airport. Friendly and chatty driver made the trip home enjoyable too. Will definitely be booking again for my next trip in September.

Rated 5 out of 5 stars

I was traveling from Lagos through Paris and still had a tricky Heathrow transfer to make from Gatwick however it was made extremely easy. Good vehicle options which ensured that all our bags we... See more


Company details

  1. Transportation Service

Written by the company

Sky Bridge Cars is a premier luxury minicab airport transfer service, providing a seamless and luxurious transportation experience. With a fleet of high-end vehicles and professional chauffeurs, we offer unparalleled comfort, style, and reliability. Whether you're traveling for business or pleasure, our exceptional service ensures a stress-free journey from the airport to your destination, making your trip truly unforgettable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

571 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(571)

448 reviews in the last 12 months

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Rated 5 out of 5 stars

Booked Sky Bridge Cars for my airport…


Booked Sky Bridge Cars for my airport transfer and couldn't be happier with the service! The driver arrived right on time, the vehicle was spotless and comfortable, and the whole journey was smooth and stress-free. Professional, reliable, and great value for money. Will definitely use them again for my next trip!"

April 8, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you so much for your wonderful feedback! We are delighted to hear that you were happy with our airport transfer service. Providing punctual, comfortable, and stress-free journeys is always our top priority, so it is great to know we met your expectations.

We truly appreciate your kind words about our driver, vehicle, and overall service. Your recommendation means a lot to us, and we look forward to serving you again on your next trip.

Thank you for choosing Sky Bridge Cars!

Rated 5 out of 5 stars

Excellent Service Every Time — My Third Visit to London"

Hello,

This was my third time in London, and I used this service again. I was very happy with the experience. The driver arrived on time, was very respectful, and the journey was smooth and comfortable. I would definitely recommend this service.

Best regards

April 13, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your wonderful feedback and for choosing Sky Bridge Cars again during your visit to London.

We are truly delighted to hear that your third experience with us was excellent and that you found our service punctual, respectful, and comfortable. Providing smooth and reliable journeys for our customers is always our top priority, and your kind words are a great encouragement to our team.

We sincerely appreciate your recommendation and look forward to welcoming you again on your future trips to London.

Rated 5 out of 5 stars

Our pick-up driver was ever so friendly…

Our pick-up driver was ever so friendly and helpful. We had to wait and hour for our suitcase which was a pain but the driver was friendly when we arrived through. Good service

April 13, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for taking the time to share your feedback about your experience with Sky Bridge Cars.

We are delighted to hear that your pick-up driver was friendly and helpful, and that you felt well looked after upon arrival. We do, however, regret the delay you experienced with your suitcase, and we appreciate your patience in that situation.

Your comments are very important to us, as they help us continue to improve our service while maintaining the high standards our customers expect. We hope to have the opportunity to provide you with an even smoother experience in the future.

Rated 5 out of 5 stars

The jobs are Very good and fantastic

The jobs are Very good and fantastic

April 13, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback.

We’re delighted to hear that you found the service provided by Sky Bridge Cars to be very good and fantastic. Your satisfaction means a lot to our team, and we truly appreciate you taking the time to share your experience.

We look forward to serving you again soon and continuing to provide you with excellent service.

Rated 5 out of 5 stars

Very professional driver and clean car

Very professional driver and clean car. Arrived on time and the journey to the airport was smooth. Highly recommended.

April 13, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you very much for your kind feedback.

We’re delighted to hear that you were pleased with the service provided by Sky Bridge Cars. It’s great to know that our driver’s professionalism, the cleanliness of the vehicle, and the punctuality contributed to a smooth and comfortable journey to the airport.

Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to having the opportunity to serve you again in the future.

Rated 5 out of 5 stars

The service is very good

April 13, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback.

We’re delighted to hear that you were happy with the service. At Sky Bridge Cars, we always strive to provide reliable, comfortable, and high-quality transportation for all our customers.

We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Very good experience and exceptionally…

Very good experience and exceptionally smooth driver. Excellent service from the team

April 10, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback. We’re delighted to hear that you had a very good experience and found your journey smooth and comfortable. At Sky Bridge Cars, we always strive to provide excellent service, and it’s rewarding to know our team and driver met your expectations.

We truly appreciate your support and look forward to serving you again in the future.

Rated 1 out of 5 stars

The WORST taxi experience ever

The driver sent to collect us was totally incompetent. He failed to meet us in the terminal building and made us go and meet him in a car park. We had to struggle with large cases through car park barriers and when got to the place he told us he was waiting he was not there. It transpired after almost 10’mins of him insisting we must be I the wrong place that he was actually on the wrong floor.
He then was not aware there were two drop offs and refused to look at the confirmation message you sent me and insisted on calling instead.
When he dropped us of he did not help with cases beyond removing them from the boot of his car
He was also rude to me at one point when I queried why he was sat sending a text whilst I was still in the car.
He virtually ignored us for the entire journey and didn’t have the manners to ask if we minded if he put his window down. He also had headphones in which is is exceptionally rude when there are paying passengers the car.
Would not recommend

April 7, 2026
Unprompted review
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Reply from Sky Bridge Cars

Dear Valued Customer,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience and sincerely apologize that our service did not meet the standards you rightfully expected.

We understand how frustrating and stressful it must have been to face difficulties with the pickup process, especially while managing large luggage at the airport. Additionally, the behavior and lack of professionalism you described from the driver are deeply concerning and not reflective of the level of service we aim to provide to all our customers.

Please be assured that we take your comments very seriously and will be investigating this matter internally with the driver involved to ensure appropriate action is taken and improvements are made to prevent this from happening again.

To help us review this case thoroughly, we kindly request that you share your booking reference number, travel date, and the name used for the reservation. Once we receive these details, we will be able to investigate further and assist you accordingly.

We sincerely regret the inconvenience caused and appreciate you bringing this matter to our attention.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Really good experience with this…

Really good experience with this company, in time at the airport, serious during all my trip and with very respectful and kind driver.

April 4, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you very much for sharing your positive experience with Sky Bridge Cars.

We are delighted to hear that you were pleased with our punctual airport service and that our driver provided a respectful and kind experience throughout your journey. Maintaining reliability, professionalism, and customer care is very important to us, and your feedback is truly appreciated.

We look forward to serving you again in the future and continuing to provide you with excellent transportation services.

Rated 1 out of 5 stars

Don't trust them.

Don't trust them.

April 3, 2026
Unprompted review
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Reply from Sky Bridge Cars

Dear Customer,

Thank you for taking the time to share your feedback. We are very sorry to hear that you feel this way, as providing a reliable and professional service is extremely important to us.

We take comments like yours seriously and would appreciate the opportunity to understand what happened and address your concerns properly. Could you please provide us with more details regarding your experience, such as your booking reference, travel date, or any specific issue you encountered?

Once we receive this information, we will investigate the matter thoroughly and do our best to resolve it.

We look forward to hearing from you.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Was very good

Was very good.
Meeting point very easyJet to find.
Car Was big and clean.
Driver very friendly

April 3, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback!

We’re delighted to hear that you had a very good experience with Sky Bridge Cars. It’s great to know that the meeting point was easy to find, the vehicle met your expectations in terms of space and cleanliness, and that our driver provided a friendly service.

We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

Rated 5 out of 5 stars

Great taxi service

Great taxi service

March 27, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback and for taking the time to share your experience. We are delighted to hear that you were pleased with the service provided by Sky Bridge Cars.

Your appreciation means a lot to our team, and we are committed to maintaining this level of service for all our customers. We look forward to the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Great app,great customer service!

April 3, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your wonderful feedback!

We’re delighted to hear that you had a great experience with the Sky Bridge Cars app and our customer service team. Your kind words mean a lot to us and motivate us to continue delivering a smooth and reliable service.

We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Perfect service

Everything was perfect.very kindly driver

April 3, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your wonderful feedback!

We’re delighted to hear that you had a perfect experience with Sky Bridge Cars and that our driver provided kind and professional service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your review.

We look forward to serving you again in the future!

Rated 5 out of 5 stars

Today's journey was lit

Today's journey was lit! Had a crazy busy day, but the traffic wasn't too shabby. Got stuck in a bit of a jam on the way to meet a client, but the driver took a detour and we made it on time. Meeting went great, closed the deal, and now I'm chillin. Win-win! What's your day been like?

March 28, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience!

We’re delighted to hear that you had a smooth and enjoyable journey with Sky Bridge Cars, especially on such a busy day. It’s great to know our driver’s quick thinking and alternative route helped you reach your meeting on time and contribute to a successful outcome.

We truly appreciate your positive feedback and are glad we could be part of your “win-win” day. We look forward to providing you with the same reliable and comfortable service again in the future.

Safe travels from all of us at Sky Bridge Cars!

Rated 5 out of 5 stars

Life saver, was running late they waited for me

Using this airport taxi service was a great decision for my recent trip. The entire process, from booking to drop off, was handled smoothly and professionally. The driver was friendly, arrived on time, and drove safely the whole way. The vehicle was clean, modern, and very comfortable, making the journey pleasant. I especially liked how stress free everything felt, even with early morning travel. The pricing was clear and matched the initial quote, which I appreciated. Overall, it is a trustworthy and efficient service that I would recommend to anyone needing reliable airport transportation for both short and long journeys.

March 19, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you so much for your kind feedback.

We’re delighted to hear that your experience with Sky Bridge Cars was smooth, stress-free, and reliable, especially during a time-sensitive journey. It’s great to know our driver’s punctuality, professionalism, and safe driving helped make your airport transfer comfortable and convenient.

We truly appreciate your recognition of our clear pricing, clean vehicles, and overall service quality. Your recommendation means a lot to us, and we look forward to providing you with the same dependable experience on your future travels.

Rated 5 out of 5 stars

Great experience with the customer…

Great experience with the customer service! Rapid and efficient!

April 2, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback.

We’re delighted to hear that you had a great experience with Sky Bridge Cars and found our customer service to be rapid and efficient. Providing a smooth and reliable service is always our priority, and your comments are truly appreciated.

We look forward to serving you again in the future.

Rated 5 out of 5 stars

Good and fast

Good and fast

April 2, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback. We’re pleased to hear that you found the service with Sky Bridge Cars to be good and fast. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.

We look forward to serving you again in the future and continuing to provide you with a reliable and efficient service.

Rated 5 out of 5 stars

Arrived on time

Arrived on time in the early morning hours. Pleasant drive

April 2, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your feedback.

We are pleased to hear that your journey with Sky Bridge Cars was punctual and that you had a pleasant driving experience, even during the early morning hours. Punctuality and comfort are very important to us, and it is great to know we delivered on both.

We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Very good exprience beautifulllllllllll

March 3, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your wonderful feedback! We’re delighted to hear that you had a very good experience with Sky Bridge Cars. Your kind words truly mean a lot to our team, and we’re glad you enjoyed our service.

We look forward to serving you again soon and providing you with the same excellent experience on your next journey.

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