Skyfleet LimitedReviews 

273
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their helpfulness, professionalism, and positive attitude. Customers highlight the excellent service, noting the efficiency, clear communication, and smooth process from initial inquiry to delivery. Many people appreciate the quick response times and personalized approach, with the company going the extra mile to ensure satisfaction. However, some customers also noted a drop in service levels, with issues being passed on and a feeling of disengagement from their account managers. There were also occasional mentions of confusion regarding delivery and delays in receiving answers or the vehicle itself.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their helpfulness, politeness, and... See more

Service

Users describe positive interactions with service, highlighting great communication, reliable service, and... See more

Delivery service

Consumers find the delivery service to be positive, with many praising the clear communication and... See more

Customer service

Clients share positive opinions on customer service, with many describing it as the best they have ever... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve recently been in the market for a lease car and from searches came across Skyfleet. My enquiry was dealt online with by Debbie Wilson who was brilliant. She answered my queries promptly giving me... See more

Rated 5 out of 5 stars

This is the fifth vehicle we’ve had through Skyfleet, and once again, we are extremely happy with the service provided. Debbie was absolutely lovely and made the whole process smooth and stress-free,... See more

Rated 5 out of 5 stars

Car not delivered as yet but service ahead of delivery has been excellent. Great level of communication with our Skyfleet Agent, Bryan, who has kept us abreast of all of the details of our leasing a... See more

Rated 5 out of 5 stars

Friendly, professional, no-pressure service to lease my car. Quick too - initial enquiry to car delivery in under 20 days. From the initial call-back to my enquiry via LeaseLoco to completion of the... See more


Company details

  1. Car Finance and Loan Company

Written by the company

Skyfleet Since 1997, Skyfleet has helped thousands of UK drivers and businesses find the right vehicle leasing deals at competitive prices. Unlike a single finance provider or dealership, we compare offers from a wide network of leading UK leasing companies and manufacturers, giving our customers more choice, greater flexibility and access to highly competitive pricing. Our experienced leasing specialists take the time to understand your requirements before recommending the most suitable options. Whether you're leasing your first vehicle or managing a business fleet, we're here to make the process simple, transparent and hassle-free. Why customers choose Skyfleet ✓ Established since 1997 ✓ Thousands of satisfied customers across the UK ✓ Cars and vans for personal and business leasing ✓ Access to multiple leading UK finance providers ✓ No cancellation fees* ✓ No charges for mileage amendments or contract extensions* ✓ Friendly, knowledgeable leasing specialists ✓ Honest advice with no high-pressure sales We're proud that many of our customers come back to us time and time again, and we're committed to delivering the level of service that earns five-star reviews. *Subject to our published terms and conditions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

273 reviews

5-star
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1-star

Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(273)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

We've been dealing with Debbie for a few years now. She is always helpful from the initial enquiry stage through to when the vehicle is ready for delivery, keeping us up to date along the way.
Most recently she has helped to secure a vehicle that was required immediately from stock, and at a great price.

October 26, 2023
Rated 5 out of 5 stars

Five star plus service from Skyfleet…

Five star plus service from Skyfleet once again. I worked with Bryan D’Souza to find the right car at the right price for me and throughout the quality of customer service provided by Bryan was outstanding. Would highly recommend using Skyfleet.

October 23, 2023
Rated 5 out of 5 stars

Been dealing with Ben Austin from his…

Been dealing with Ben Austin from his previous company, always gives a great deal , we have had 7 cars from him and never been anything but 100 per cent happy

October 19, 2023
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Reply from Skyfleet Limited

Thank you for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Great Service Again

Having worked with Ben for many years now and taking delivery of my 6th Car from him personally again I got great service.

He kept me in the loop and even managed to change delivery address last minute.

October 11, 2023
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Reply from Skyfleet Limited

Thank you for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Professional

Professional, courteous helpfull and efficient service. I am happy to highly reccomend Skyfleet my first point of contact when seeking to change my vehicle.

October 18, 2023
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Reply from Skyfleet Limited

Thank you for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Great team and service

Great team, great service,
Open and honest people to deal
With. Also get great rates for great cars so always worth speaking with Paul and the team.

October 18, 2023
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Reply from Skyfleet Limited

Thank you for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Nick was very helpful and patient…

Nick was very helpful and patient throughout the process any questions and queries were promptly dealt with leaving the process effortless on my behalf

October 5, 2023
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Reply from Skyfleet Limited

Thank you for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

First class customer service!

First class personal customer service with patience and diligence included. Vehicle delivered exactly on time and was kept informed after placing the initial order. Highly recommended!

September 22, 2023
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Reply from Skyfleet Limited

Thank you for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Skyfleet are amazing

Paul and Debbie were amazing from the initial enquiry to arranging delivery.

Debbie provided timely updates and met the agreed delivery date. I would highly recommend Skyfleet the level of service is absolutely superb.

I have dealt with other organisations in regards to vehicle leasing, but Skyfleet are a notch above.

True professionals and more importantly honest.

September 5, 2023
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Reply from Skyfleet Limited

Thank you for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

New Business Lease

Excellent experience from the outset, vehicle sourcing, pricing, ordering, delivery - all handled smoothly with clear and friendly communication. Highly recommend and we will use again.

August 28, 2023
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Reply from Skyfleet Limited

Thank you for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Excellent all round service.

Mike from sky fleet was brilliant. From initial enquiry all the way through to delivery. I could not recommend enough. He kept me updated, made me aware of any delays in delivery dates and was on hand to answer any queries. I could not recommend them enough.

August 10, 2023
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Reply from Skyfleet Limited

Thank you for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Great service

Great service, friendly and very helpful. Sorted everything out from start to finish, kept on top of it all, great communications throughout.

August 13, 2023
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Reply from Skyfleet Limited

Thank you for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

As always the team at Skyfleet deliver.

As always the team at Skyfleet deliver.
Special mention to Russell, always there to help and assist, no dramas always helpful and informative.
You feel that nothing is a problem, smooth from start to finish.. sometimes 5 stars are not enough.

August 13, 2023
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Reply from Skyfleet Limited

Thank you for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

The process was simple

The process was simple, everything went as smooth. Tracey is an absolute diamond, very helpful and very quick to respond. Would deffo use this company again

July 19, 2023
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Reply from Skyfleet Limited

Your 5-star review made our day! Thank you for recognizing our efforts and for being a valuable customer.

Rated 5 out of 5 stars

Excellent Service Delivery

Great service. Lovely people to business with. Will certainly do business with them again.

August 1, 2023
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Reply from Skyfleet Limited

Thank you so much for leaving us a wonderful 5-star review! We truly appreciate your support and feedback.

Rated 5 out of 5 stars

Skyfleet were very helpful throughout…

Skyfleet were very helpful throughout the whole process and updated me regularly from me placing the order to delivery of my car. A very helpful and committed Team.

July 19, 2023
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Reply from Skyfleet Limited

Thank you for leaving us a 5-star review. Your support motivates us to continue improving our service.

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