Very reliable service especially for those who traveling with children, booked at 7pm the day before the fight, request confirmed within 5 mins by giving them a call. Phoned 15mins before arrival. Chi... See more
Company replied
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See what reviewers are saying
The taxi driver was late, smell as cigarettes and we were expecting a child capsule for a 6 month old instead we got an older childs car seat which was deteriorated and disgusting. Trips to the... See more
Company replied
Despite reconfirming our booking two days before, a taxi did not turn up at the requested time. We had made this booking because we needed a car seat for a trip to the international airport for an ear... See more
Company replied
I called around for the best rates and came across Sky Maxi Cabs. I hired a 7 seater Maxi cab to transport me from Lane Cove to Ultimo. Driver Mohamad was wonderful and helpful. The trip cost me $89 i... See more
Company replied
Company details
Written by the company
Maxi Cab Service for @sydneyairport, Groups, Cruise or event @sydolympicpark @sydneyoperahouse using Taxi Maxi Cab in @sydney. #maxicab #bookonline www.skymaxicabs.com.au
Contact info
Sussex Street, 2000, Sydney, Australia
- 0291725504
- bookings@skymaxicabs.com.au
- skymaxicabs.com.au
3.7
Average
177 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
In the morning when the Taxi was meant…
In the morning when the Taxi was meant to arrive, it did not. It was only when I called the company and the guy who answered the phone was half asleep and managed to get a cab to pick us up 25 minutes later than expected and we were late to our flight.
May 19, 2024
Reply from Sky Maxi Cabs
Imad, we're truly sorry for the inconvenience you experienced. Please reach out to our customer service so we can address and resolve this issue.
Reply from Sky Maxi Cabs
Thank you for your kind feedback, Nirmal. We're glad to hear you had a positive experience with our driver.
After booking as made 2 days in advance…
After booking as made 2 days in advance the driver arrived 30 mins late, we almost missed our flight.
May 12, 2024
Reply from Sky Maxi Cabs
Marcello, we apologize for the delay that caused your inconvenience. Please contact our customer service team to resolve this issue.
Drivers are scammers.
I was overcharged $51 more than set price $216. I booked large taxi 9 passengers from house pick up to white bay cruise terminal. Set price was $216. Instead of 1 large cab, two medium sized cabs showed up. 1 driver charged $120 and another charged $147.
May 6, 2024
Reply from Sky Maxi Cabs
Hi Meagan, we're truly sorry for the inconvenience you experienced. Please contact our customer service to resolve this issue. We'd like to ensure this doesn't happen again.
On time and in constant communication…
On time and in constant communication with me. Treated my five month old very well. Gave me good advice on collecting travel fare from airline after my flight got canceled.
May 8, 2024
Reply from Sky Maxi Cabs
Thank you, Marcus! We're glad to hear you had a great experience, and we appreciate your kind words. If you need any more assistance, feel free to reach out.
The best experience i had
The best experience i had. I was really worried as we have a one year old and none of the other cabs were accomodating as such. They didnt offer baby seats. I am so thankful for your help.
May 10, 2024
Reply from Sky Maxi Cabs
Thank you, Sara! We're thrilled to hear that we could provide a great experience for you and your little one. Your comfort and safety are our priorities.
Pleasant ride
May 9, 2024
Reply from Sky Maxi Cabs
Thank you, Shubha! We're delighted to hear you had a pleasant ride. Looking forward to serving you again!
Timely pick up
Timely pick up. Communication with driver. Appropriate vehicle for number of passengers and amount of luggage.
April 13, 2024
Reply from Sky Maxi Cabs
Thank you, Mayra! We're delighted to hear you had a smooth experience with our service, from timely pick-up to vehicle appropriateness.
Good service
Good service, friendly driver. Used as they have carseats. Good communication
April 14, 2024
Reply from Sky Maxi Cabs
Thank you, Claire! We're delighted to hear you appreciated our service, driver, and carseat availability. We'll continue to ensure great communication and comfort for your journeys.
We were 4 adults travelling with baby…
We were 4 adults travelling with baby and pick up was right on time and baby seat was great. Driver was fantastic. Woukd highly recommend.
April 14, 2024
Reply from Sky Maxi Cabs
Thank you, David! We're delighted you had a great experience and that the baby seat met your needs. Your recommendation means a lot to us.
Booked a maxi cab for my daughters…
Booked a maxi cab for my daughters birthday. Driver came on time, girls came back safe all went well.
April 12, 2024
Reply from Sky Maxi Cabs
Thanks for sharing your experience, Theodora! We're delighted everything went smoothly for your daughter's birthday.
Corporate Group Feedback
Hi, I have used your company before with no issues, however this time the experience was different.
I Pre-booked a Maxi for a corporate group.
1. Driver called 1 hour before pickup to confirm where he could find us (as lots of apartments in the area), I told him I was confused as it's a Company (all information is in the booking?, he also could also have googled this information to get exact information and location).
2. I got a text 25 mins before booking to advise he was going to be late as traffic was bad. Overall pickup was ~25 mins late from pickup time.
3. Driver was on phone when he arrived, seemed more interested in phone than greeting myself or the people
4. Maxi Cab was dirty, I could see cups/rubbish all over the floor obviously from other passengers BUT not a nice experience
April 9, 2024
Reply from Sky Maxi Cabs
Hi Kristin, I'm sorry your experience wasn't satisfactory this time. We strive for better service. Please contact our customer service to address these issues directly and help us improve your future experiences. Thank you for your feedback.
Fast response eventhough we were…
Fast response eventhough we were earlier than schedule.
April 6, 2024
Reply from Sky Maxi Cabs
Thank you, Vilyna! We're glad we could accommodate you and meet your needs swiftly.
My experiance with team is very good.
My experiance with team is realy very good.They handle everything realy very well.our cab driver tabrez is also an amazing and helpful person.Thankyou
April 7, 2024
Reply from Sky Maxi Cabs
Thank you, Nikhil! We're thrilled you had a great experience with our team and Tabrez. Your kind words mean a lot to us!
Taxi arrived early and very efficient…
Taxi arrived early and very efficient service. Friendly driver
March 7, 2024
Reply from Sky Maxi Cabs
Thank you, Christine! We're pleased to hear you enjoyed the efficient service and found the driver friendly. We look forward to serving you again soon!
Good driver
Was on time.
Diver was courteous and handled our luggage with care.
Also cab was nice and clean
March 18, 2024
Reply from Sky Maxi Cabs
Thank you, Bert! We're delighted to hear you had a positive experience with our driver and enjoyed the clean cab.
We got to the airport on time and the…
We got to the airport on time and the taxi was very clean. excellent service, highly recommend.
March 16, 2024
Reply from Sky Maxi Cabs
Thank you, Bahara! We're thrilled to hear that you had a great experience and appreciate your recommendation. Safe travels!
Punctual and courteous driver
Punctual and courteous driver. Easy to communicate with the support staff.
March 17, 2024
Reply from Sky Maxi Cabs
Thank you, Doris! We're delighted to hear you had a positive experience with our driver and support staff.
Total rip-off
Total rip-off! Ordered a Shuttle from Sydney Airport to the city with a group. Had to order a third one to accomodate all the luggage although we told them beforehand, we would bring suitcases as we want overseas. In the end we had to pay way more than expected because of a third taxi we had to book. We had no other choice… would definitely not recommend!
March 12, 2024
Reply from Sky Maxi Cabs
Cl, we're sorry for the inconvenience you experienced. Please contact our customer service to address this issue directly so we can find a satisfactory resolution for you.
Reply from Sky Maxi Cabs
Thank you, Tiffane! We're delighted to hear that our drivers provided you with a timely, polite, and safe service. Your satisfaction means a lot to us.
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