Very reliable service especially for those who traveling with children, booked at 7pm the day before the fight, request confirmed within 5 mins by giving them a call. Phoned 15mins before arrival. Chi... See more
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See what reviewers are saying
The taxi driver was late, smell as cigarettes and we were expecting a child capsule for a 6 month old instead we got an older childs car seat which was deteriorated and disgusting. Trips to the... See more
Company replied
Despite reconfirming our booking two days before, a taxi did not turn up at the requested time. We had made this booking because we needed a car seat for a trip to the international airport for an ear... See more
Company replied
I called around for the best rates and came across Sky Maxi Cabs. I hired a 7 seater Maxi cab to transport me from Lane Cove to Ultimo. Driver Mohamad was wonderful and helpful. The trip cost me $89 i... See more
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Company details
Written by the company
Maxi Cab Service for @sydneyairport, Groups, Cruise or event @sydolympicpark @sydneyoperahouse using Taxi Maxi Cab in @sydney. #maxicab #bookonline www.skymaxicabs.com.au
Contact info
Sussex Street, 2000, Sydney, Australia
- 0291725504
- bookings@skymaxicabs.com.au
- skymaxicabs.com.au
3.7
Average
177 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from Sky Maxi Cabs
Thank you, George! We're delighted to hear that you found our customer service exceptional and our pick-up reliable. Your feedback means a lot to us.
Reply from Sky Maxi Cabs
Thank you, Nicholas! We're delighted to hear you found our service reasonable and efficient. We appreciate your feedback!
Great car, driver and service
Nice new clean car
Great driver
Installed car seats needed quickly
December 8, 2023
Reply from Sky Maxi Cabs
Thank you, Debbie! We're thrilled to hear you enjoyed the car and service. We appreciate your kind words about our driver and quick car seat installation.
Excellent service, our driver was so attentive and helpful. Perfect trip to the airport.
Our driver was so attentive and helpful. Excellent service and great driving.
December 7, 2023
Reply from Sky Maxi Cabs
Thank you, Jeffery! We're thrilled that you had a perfect trip to the airport and appreciated our driver's attentiveness and helpfulness. We'll share your kind words with the team.
Disorganised is polite.
We had to call to get the car to come.
The driver left my brother who was in a wheel chair at the back of the vehicle with the exhaust going.
The quote wad $125 and I was charged $131.
Terrible
December 7, 2023
Reply from Sky Maxi Cabs
Anon, we're deeply sorry for your experience. Please contact our customer service to address and resolve these issues. Thank you for bringing this to our attention.
Sky Maxi Taxi: An Unpleasant Experience - Late Arrival & Missing Car Seat
I am compelled to express my profound dissatisfaction with the service provided by Sky Maxi Taxi during my recent booking. Despite scheduling a 7 am pickup - 2 days ago, the driver arrived a staggering 40 minutes later, attributing the delay to the unavailability of the initially assigned driver.
Remarkably, Sky Maxi Taxi displayed a lack of awareness regarding this issue until I personally contacted them, a frustrating 10 minutes past the scheduled pickup time. This blatant lack of communication and accountability is unacceptable.
To exacerbate matters, my explicit request for a car seat went unfulfilled. Not only did the driver arrive substantially late, but the safety and well-being of passengers, especially my son, were compromised due to the absence of the requested car seat.
This experience has left me thoroughly dissatisfied, and upset. The fundamental pillars of punctuality and customer service were disregarded, undermining the trust I placed in Sky Maxi Taxi. I sincerely hope that this incident prompts a reevaluation of your operational protocols to prevent such lapses in the future.
December 4, 2023
Reply from Sky Maxi Cabs
We're very sorry to hear about your experience, Grace. We deeply regret the delay and the missing car seat. Please contact our customer service to resolve this issue and ensure it doesn't happen again.
Taxi was 15mins late and smaller car than booked
The taxi was 15 mins late, I had to call 4 times. Also, I booked 11-seater but the car was 7-seater.
December 1, 2023
Reply from Sky Maxi Cabs
Hi Dita, we apologize for the late taxi and the wrong car size. Please contact our customer service to resolve this issue. Thank you for bringing it to our attention.
Positive service
Slightly late for the pick up but overall very good service and super responsive customer on both email and telephone.
Driver and car were great and the ride was very smooth… child seat requested and was perfect for our little one .
We would use again for sure as cost was also decent value
November 22, 2023
Reply from Sky Maxi Cabs
Thank you, Glen! We apologize for the slight delay but we're delighted to hear you had a smooth ride and a positive experience with our customer service and driver. We look forward to serving you again!
Our flight was delayed and the driver…
Our flight was delayed and the driver was very patient and waited for the flight to arrive.
It cost us more than the price quoted but the convenience of having him there to pick us up was very much appreciated.
The driver was helpful and assisted with the luggage and baby seat
November 18, 2023
Reply from Sky Maxi Cabs
Thank you, Yvonne! We're glad to hear that our driver could accommodate your delayed flight and provide helpful service. Your feedback is much appreciated.
Reply from Sky Maxi Cabs
Thank you, Don! We're thrilled to hear that you found our driver personable and helpful.
Driver was in contact with us and was…
Driver was in contact with us and was punctual and quick and easy service
November 16, 2023
Reply from Sky Maxi Cabs
Thank you, Yehya! We're thrilled to hear our driver was punctual and provided a quick and easy service.
Vehicle was clean and driver was nice
Vehicle was clean and driver was nice. Arrived a little late (10-15min) however we were also late in getting our bags ready etc to head to the airport. Good service overall. I would use them again.
November 8, 2023
Reply from Sky Maxi Cabs
Thank you, Daniel! We're glad you found the vehicle clean and our driver nice. We appreciate your understanding about the delay and look forward to serving you again in the future!
They were fantastic
They were fantastic! They were on time, communicated well and even had car seats for our kiddos!
November 2, 2023
Reply from Sky Maxi Cabs
Thank you, Clay! We’re thrilled to hear everything went smoothly and that you appreciated the car seats for your kids. Your feedback means a lot to us!
Clean van and on time.
November 4, 2023
Reply from Sky Maxi Cabs
Thanks, Mike! We're glad to hear you were happy with the clean van and punctuality.
Amazing service
Amazing service, excellent pricing. Would definitely use this team again!
November 3, 2023
Reply from Sky Maxi Cabs
Thank you, Gary! We're thrilled to hear you enjoyed our service and pricing. Looking forward to working with you again!
Great communication
Great communication
On time
Professional and friendly drivers
Very practical for a family traveling with lots of luggage, a baby + surf equipment
November 2, 2023
Reply from Sky Maxi Cabs
Thank you, Michelle! We're thrilled to hear that our service met your family's needs. Your feedback motivates us to keep up the good work!
All maxi taxis on time and drivers…
All maxi taxis on time and drivers super helpful thanks
October 17, 2023
Reply from Sky Maxi Cabs
Thank you, Kerren! We're thrilled to hear that you had a positive experience with our punctual and helpful drivers.
Reply from Sky Maxi Cabs
Thank you, Daniela! We're delighted to hear you had a positive experience with our punctual and safe driver.
Professional service
Our driver was on time both drop off and pickup. There were no issues and all was as agreed over the phone. We made a change 24 hrs before and that too was handled professionally. Excellent cant fault the service.
October 14, 2023
Reply from Sky Maxi Cabs
Thank you, AK! We're thrilled to hear you had a great experience with our service and that everything went smoothly. Your kind words mean a lot to us.
Driver was lovely
Driver was lovely, very friendly, turned up on time and very professional
October 16, 2023
Reply from Sky Maxi Cabs
Thank you, Janet! We're thrilled to hear that you had a positive experience with our driver. Your feedback is greatly appreciated!
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