Very reliable service especially for those who traveling with children, booked at 7pm the day before the fight, request confirmed within 5 mins by giving them a call. Phoned 15mins before arrival. Chi... See more
Company replied
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See what reviewers are saying
The taxi driver was late, smell as cigarettes and we were expecting a child capsule for a 6 month old instead we got an older childs car seat which was deteriorated and disgusting. Trips to the... See more
Company replied
Despite reconfirming our booking two days before, a taxi did not turn up at the requested time. We had made this booking because we needed a car seat for a trip to the international airport for an ear... See more
Company replied
I called around for the best rates and came across Sky Maxi Cabs. I hired a 7 seater Maxi cab to transport me from Lane Cove to Ultimo. Driver Mohamad was wonderful and helpful. The trip cost me $89 i... See more
Company replied
Company details
Written by the company
Maxi Cab Service for @sydneyairport, Groups, Cruise or event @sydolympicpark @sydneyoperahouse using Taxi Maxi Cab in @sydney. #maxicab #bookonline www.skymaxicabs.com.au
Contact info
Sussex Street, 2000, Sydney, Australia
- 0291725504
- bookings@skymaxicabs.com.au
- skymaxicabs.com.au
3.7
Average
177 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from Sky Maxi Cabs
Ichlis, we're sorry for the discrepancy in the charge. Please contact our customer service to resolve this issue promptly.
After preordering our cab one week…
After preordering our cab one week before we arrived on time and had to wait 20 minutes for our driver to arrive. We ordered a sedan with a baby seat from sky maxi cabs and had a 13 cabs van turn up. We had pre confirmed payment for our trip and the driver told us we needed to pay extra $5 for airport car parking. Disgusting experience.
March 7, 2024
Reply from Sky Maxi Cabs
Hi, we apologize for the inconvenience. This is not the experience we strive for. Please contact our customer service so we can address your concerns directly and find a resolution. Thank you for bringing this to our attention.
Both maxi taxis were over 25 minutes…
Both maxi taxis were over 25 minutes late (27 and 28 to be specific), so we were 30 minutes late to the restaurant.
Communication was delayed and the drivers told us they had only been contacted for the trip 10 mins prior to arriving.
Very disappointed in the service, not sourcing us taxis efficiently which is the whole point of your company.
Additionally, it was not busy on the roads!
March 9, 2024
Reply from Sky Maxi Cabs
Hi Chloe, we apologize for the delay and poor communication. Please contact our customer service so we can address and resolve the issue.
very disappointed
very disappointed
Should i pay driver’s penalty with my payment????
driver wants to pay it us. also we paid
why should we pay penalty too????
March 7, 2024
Reply from Sky Maxi Cabs
Hello Tuvshinjargal, I'm sorry for the inconvenience you've experienced. Please contact our customer service so we can resolve this issue promptly for you.
Great! Sydney wedding weekend with a baby
We booked SkyMaxiCab through the phone for 4 trips and all trips are exceptional. On time, clean and experienced drivers with kids. Just what parents want.
March 3, 2024
Reply from Sky Maxi Cabs
Thank you, Dennis! We're delighted to hear that you had a great experience with SkyMaxiCab. Your positive feedback about our punctuality, cleanliness, and drivers is much appreciated!
Reply from Sky Maxi Cabs
Thank you, Charles! We're delighted to hear that Adam provided such great service. Your feedback is much appreciated.
Reply from Sky Maxi Cabs
Thank you, Lisa! We're delighted to hear you enjoyed our service.
Excellent service
February 12, 2024
Reply from Sky Maxi Cabs
Thank you, Stan! We're thrilled to hear you enjoyed our service.
Thanks Sam.
Thanks Sam.
Sam got us to the airport as planned and on time. Our requirements for the booking for 5 with our twin toddlers were met as discussed. So appreciate it.
February 8, 2024
Reply from Sky Maxi Cabs
Thank you, Ken! We're glad to hear Sam provided a smooth and timely airport transfer for your family. We appreciate your kind words.
Reply from Sky Maxi Cabs
Thank you for your kind words, Ansuya! We're glad to hear that you appreciated the dependable service and the baby seat provision.
Very polite and punctual!
January 15, 2024
Reply from Sky Maxi Cabs
Thank you, Jennifer! We're delighted to hear you had a positive experience with our team.
Arrived on time
Arrived on time, very clean taxi and the driver was helpful to load the baggage.
No complaints, were concerned with the early morning pickup but we were provided the drivers number and were in touch.
January 12, 2024
Reply from Sky Maxi Cabs
Thank you, Fadi! We're delighted to hear that our service exceeded your expectations. Safe travels and we look forward to serving you again!
Excellent driver
Excellent driver - smart, knowledgable and patient (it was hard to hear when talking on the phone in the noisy air terminal, and I was waiting in the wrong place etc).
January 10, 2024
Reply from Sky Maxi Cabs
Thank you, Richard! We're delighted to hear that our driver could assist you so well despite the challenging circumstances. Your feedback is greatly appreciated.
Highly recommend 👌
Easy to book. Clear instructions and regular updates given on pick-up time etc. Professional and friendly. Would highly recommend.
January 9, 2024
Reply from Sky Maxi Cabs
Thank you, Mirella! We appreciate your kind words and are thrilled to hear you had a positive experience. We look forward to serving you again!
The driver was early and very helpful
The driver was early and very helpful. The one annoying thing was that when we had to pay the cards kept declining even when I tried multiple cards.
January 3, 2024
Reply from Sky Maxi Cabs
Thank you, Julia. We're glad you found the driver helpful. We apologize for the payment issue and will look into it swiftly.
From arrival at airport to drop off at…
From arrival at airport to drop off at our hotel Sky Maxi Cabs were great. We needed a baby seat and they were great in arranging one for us making the journey more relaxing for us after an international flight. Recommended to anyone wanting a good company to deal with.
January 1, 2024
Reply from Sky Maxi Cabs
Thank you, Tim. We're so glad to hear that our service and baby seat arrangement made your journey more relaxing. Your recommendation means a lot to us!
Driver was very polite, kind and patient
We had a great trip with a very accomodating driver. Very happy and will definitely use this service again!!
December 20, 2023
Reply from Sky Maxi Cabs
Thank you, Justin! We're thrilled to hear you had a great trip with our driver. We look forward to serving you again!
Reply from Sky Maxi Cabs
Thank you, Shaun and Gemma! We're delighted to hear you had a great experience. Looking forward to serving you again!
Super prompt
Super prompt. Easy to organise. No hassle. Great driver. Would recommend 👌
December 20, 2023
Reply from Sky Maxi Cabs
Thank you, Francesca! We're thrilled to hear you found the service prompt and hassle-free. We appreciate the recommendation!
Reply from Sky Maxi Cabs
Thank you, Ingrid! We're glad to hear our driver's communication made your experience a positive one.
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