Easy way to find our flights for our upcoming south east Asia trip. Allowing us to use the filters was ok, however I would suggest a more comprehensive list/options to really individualise the searc... See more
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Pretty good experience. I really don't like the baggage add ons on the left hand side of the flight details I missed it early on and thought I was getting good fares only to be dissapointed with when... See more
The process is so easy to be able to find when bookings open. Once bookings for the flights are made, after accommodation, then the rest of the planning process becomes so easy. Budgeting also becomes... See more
Compared to other website I found Skyscanner the best to navigate. I like that it showed the whole month of pricing and low to high season pricing so if you were flexible with dates you could choose t... See more
4.5
Excellent
2K reviews
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Only issue Ive had is that it will show…
Only issue Ive had is that it will show sold out flights and you go through the whole process only to get to the end and it says its sold out. Otherwise its a great app!
May 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Evidence of misleading conduct
On several occasions during my search, prices for airfares listed on Skyscanner were not available on the website where I was directed.
On a seperate occasion, the price increased $40x2 while I was partway through the booking.
These to me are matters of trust and credibility. Skyscanner needs to take care it’s not a party to bait and switch practices.
Please fix these issues to improve the Customer Experience
May 17, 2026
Reply from Skyscanner
Hi Kelvin,
Thank you for taking the time to share your honest feedback with us, and I'm sorry to hear you've spotted some price inconsistencies when searching for travel options on our website. We always aim to provide the most accurate and up-to-date prices possible, so thank you for bringing this to our attention.
As a travel search engine, Skyscanner does not control or set the prices, and instead displays the prices communicated by our partners in real-time. Those prices are dynamic, so they can fluctuate quite quickly depending on availability and demand, and there can sometimes be a small delay in updating them.
On rare occasions, there can also be technical issues behind a sudden and significant change in price, and we'd be very interested to investigate further the examples you've encountered. To help us do this, we'd appreciate it if you could share as many details as possible with our team using the contact form below:
https://help.skyscanner.net/hc/en-gb/requests/new
I hope this offers more context, and we're hoping to hear from you soon.
Best regards,
Vicky
The app just works really well
The app just works really well, offers plenty of options and legitimate third parties to book through. It is my go to for booking flights and has been for years
May 14, 2026
Great search engine
I love the way you can search for the cheapest flights in any month. You can’t even do that with individual airlines. It is a great tool.
May 14, 2026
Skyscanner is a must
Compared to other website I found Skyscanner the best to navigate. I like that it showed the whole month of pricing and low to high season pricing so if you were flexible with dates you could choose the cheaper flight. Also being able to select departure times, layover times, baggage was great as it targeted exactly the flights that fitted my criteria.
May 12, 2026
Tried to book 3 times on Skyscanner…
Tried to book 3 times on Skyscanner through “make my trip”
Every time , the booking was done, money was taken out of my card but the booking was still showing pending.
Then got msg by make my trip that they will confirm in an hour… and then an hour later, I get msg to say there was technical difficulties and the money will be refunded…. 3 times …
So I booked it through another site.
May 5, 2026
Reply from Skyscanner
Hi Nik
Thank you for your review, and we are sorry to hear about your experiences with MakeMyTrip after finding your flights with Skyscanner.
We'd like to investigate this further, so it would be great if you could please contact us using the following contact link.
https://help.skyscanner.net/hc/en-gb/requests/new
As soon as we hear from you, one of our support agents will contact you.
Kind regards,
Neil
Smart Travel Starts Here: My Honest Review of Skyscanner
I’ve been using Skyscanner for a while now, and honestly, it’s one of the most reliable tools when it comes to finding cheap flight deals. What I like the most is how easy it is to compare prices across multiple airlines and booking platforms in one place—it saves a lot of time compared to checking different websites separately. The “whole month” search feature is especially useful because it shows the cheapest days to fly, which helps a lot if your travel dates are flexible. I’ve personally managed to save a good amount on both domestic and international flights just by adjusting my dates based on their suggestions.
April 26, 2026
Unprompted review
Found what I was after and it was what…
Found what I was after and it was what I needed.
April 28, 2026
Efficient and reliable flight booking online service
Search function is so practical to find overlapping multi stop flight scheduling, at the same time options are there to choose best prices and suitable flights. Review give ratings on the corresponding travel agents whether they are reliable or not. So the safety aspect of completing the booking is straight forward and so far in my 12-14 years of use, I will recommend Skyscanner.
August 13, 2025
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