Slab Artisan Fudge Reviews 329

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality fudge, often highlighting its creamy texture and the wide variety of flavors, especially the vegan options. Many reviewers consider it the best fudge they have ever tasted, with some expressing their intention to reorder soon. The ordering process is described as easy, and the delivery service is frequently commended for being quick, timely, and well-communicated. Customer service is also highly rated for being helpful, responsive, and efficient in resolving issues. However, some customers reported issues with packaging appearing cheap or damaged, and in a few instances, products arrived with short best-before dates or even developed mold. A few people also mentioned that gift notes were missing and that delivery took a long time for some orders.

What people talk about most

Product

Users describe positive interactions with the product, with many reviewers consistently praising the fudge as... See more

Quality

People report positive experiences with quality, often describing the fudge as delicious, creamy, and the... See more

Order

Customers consistently note positive experiences with order, finding the ordering process easy and being kept... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the very fast and quick... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as amazing, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing fudge and excellent customer service! Great value homemade fudge. Brought a selection for a birthday present. Ordered a carton, however a slab packet was delivered in a packing error. Once... See more

Company replied

Rated 5 out of 5 stars

The fudge is delicious and super creamy! I love the selection of vegan flavours available. When I received my order, I noticed there was an extra bar of a different flavour for me to try. This was a k... See more

Company replied

Rated 5 out of 5 stars

Very pleased, ordered a box for a vegan friend and also treated our family a box of dairy. After putting the order in I decided to add another vegan one for a dairy intolerant friend. costumer service... See more

Company replied

Rated 5 out of 5 stars

Have ordered from these guys a couple of times and been impressed both times. Good communication and speedy shipping. Fudge was delicious and had reasonable dates for a non supermarket product. Highly... See more

Company replied


Company details

  1. Food Producer
  2. Confectionery
  3. Confectionery Wholesaler
  4. Food Manufacturer

Written by the company

Buy fudge online from an independent, family run small business. Based on the Isle of Wight, posting all over the UK. - Small batch 👊 artisan fudge. - Dairy & vegan 🌱 fudge ranges available to buy. - All our Slabs are packaged in 💯% biodegradable bags with recyclable sleeves 🌍 - Slab Artisan Fudge differs from mass produced fudge in that it is made lovingly by hand in small batches. - The result? A unique fudge with a distinctive flavour and texture – creamy, rich and unctuous. - From the indulgent Death By Chocolate to the beautifully fruity Lemon Meringue. All our fudge flavours are cooked by hand on the stove-top by our passionate artisan fudge-makers. - Free postage on orders £25+ via Royal Mail Tracked 48. Orders £40+ will be sent free via Royal Mail Tracked 24 📦 Grab a Slab! - Slab was established in 2015 after a winter of fudge experimentation and practise. Our aim was to create a range of artisan fudge that was both unique in appearance and mouth-wateringly delicious. After many years of recipe tweaking and brand development, we now have a range of decadent, eye-catching artisan fudges all made by hand and wrapped in our Slab depot. Cheers Rachel and Steve


Contact info

4.8

Excellent

TrustScore 5 out of 5

329 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A present for my partner for valentines…

A present for my partner for valentines he loves your fudge and was delighted to receive it I loved the special valentines box and he loved the range of flavours they are very rich and flavourful always reasonably priced and wonderfully presented absolutely recommend buying from slab fudge and will be buying again in future

February 6, 2024
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Reply from Slab Artisan Fudge

So great to hear such positive feedback Chelsea, thanks very much! 🤗

Rated 5 out of 5 stars

Great fudge

Great fudge, fast delivery

January 20, 2024
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Reply from Slab Artisan Fudge

Many thanks for the excellent feedback Helen 😀

Rated 5 out of 5 stars

Best Vegan Fudge

As always, best vegan fudge around.

January 12, 2024
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Reply from Slab Artisan Fudge

Thanks for the great review Laura 🤗

Rated 5 out of 5 stars

Excellent fudge yet again

Excellent fudge yet again, will definitely buy again

January 8, 2024
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Reply from Slab Artisan Fudge

Thanks for the fantastic feedback John! 👌

Rated 5 out of 5 stars

I ordered various flavours and all were…

I ordered various flavours and all were delicious and the friends I gave some of them to also said they were delicious and really enjoyed eating them

December 25, 2023
Unprompted review
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Reply from Slab Artisan Fudge

Thanks so much for the fantastic review Dee! 😀

Rated 3 out of 5 stars

The fudge is fantastic

The fudge is fantastic, everyone we gave it to loved it. Delivery was fast.

it's just a shame that since I ordered from this site, I have been receiving loads of spam emails. Before I would get maybe 1 a week, now I'm getting 20+ a day.

December 21, 2023
Unprompted review
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Reply from Slab Artisan Fudge

Hi Billy, thanks for the great feedback regarding the fudge and our service. However, the spam problem is not something we have had any issue with and I am unsure how shopping with us would have caused this. I will reach out to you via email to try and get to the bottom of this.

Rated 5 out of 5 stars

Out of this world taste sensation

Out of this world taste sensation. I have yet to find one that I don't like. The vegan range is spectacular, and makes an amazing gift for vegan friends (I'm 100% carnivore.)
The only downside is they don't do a calories free one!!!!

November 8, 2023
Unprompted review
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Reply from Slab Artisan Fudge

Thanks for the fab review Ashleigh, we'll work on a calorie free fudge 🤣

Rated 5 out of 5 stars

Good value

Not opened the package of Fudge yet, it's a Christmas present, but I am sure they will be nice.

November 26, 2023
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Reply from Slab Artisan Fudge

Hope the present goes down well Phil, thanks for the positive feedback! 😀

Rated 5 out of 5 stars

Good service always

Always gives good service , keeping you updated with their offers .
So much to choose from , they all taste great

November 17, 2023
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Reply from Slab Artisan Fudge

Thanks for the continued support Julie! 🤗

Rated 5 out of 5 stars

Vegan Fudge

Hello, I ordered some vegan fudge from you and it is the best vegan fudge I ever had! Simply divine. ❤️
Briar

December 6, 2023
Unprompted review
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Reply from Slab Artisan Fudge

Thanks so much for the amazing review Briar, great to hear 🤗

Rated 5 out of 5 stars

Delicious

I bought this as a gift for a family member and they said it was absolutely amazing.
Quick delivery times and well packaged

November 1, 2023
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Reply from Slab Artisan Fudge

Thanks for taking the time to leave us some positive feedback Vickie, much appreciated 👍

Rated 5 out of 5 stars

Great fudge

Great products good price the site was easy to navigate and the delivery time was very good i will definitely recommend you.

November 5, 2023
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Reply from Slab Artisan Fudge

Thanks very much for the fantastic feedback, it's really great to hear! 🤗

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, yummy goodies!!
Thank you ☺️

November 4, 2023
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Reply from Slab Artisan Fudge

Thanks for the excellent review Carolyn 😃

Rated 5 out of 5 stars

Always good

As always, quick service and great products. 2 given as presents one to someone who has never tried Slab fudge but loved it because she's a fudge fan.... Will be a customer soon.

October 24, 2023
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Reply from Slab Artisan Fudge

Thanks for the great review Garry, hope the present is well received! 🤗

Rated 5 out of 5 stars

Exceptionally easy to order,received…

Exceptionally easy to order,received the fudge very quickly after ordering.the slabs were handily sized and full of flavour,exactly as described. Easy to tear off pieces and enjoy with a mug of tea or coffee.also enjoyable just to have melting in the mouth.higly recommendable.

October 22, 2023
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Reply from Slab Artisan Fudge

Thanks so much for the fantastic feedback Stephen, glad you enjoyed the fudge 😋

Rated 5 out of 5 stars

Soooo good

Soooo good! Got the vegan Halloween limited edition flavours, they're amazing and the texture is really good.

October 19, 2023
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Reply from Slab Artisan Fudge

Thanks so much for the fab feedback, much appreciated! 🤗

Rated 4 out of 5 stars

Enjoyable but discreet packaging would…

Enjoyable but discreet packaging would have been ideal. Paid nearly £20 and my husband saw it before his bday. So slightly disappointed

September 29, 2023
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Reply from Slab Artisan Fudge

Hi there, thanks for the feedback - if only you'd have left us a note to pack the order in discreet packaging then we could've taken care of that for you. Hope your husband still enjoyed the fudge!

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