Slater and Gordon Lawyers - London Reviews 

81
TrustScore 4.5 out of 5

4.6

Chancery Lane 22, 1st floor, WC2A 1LS London, England, GB


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Rated 5 out of 5 stars

I can not recommend Nicole Jackson at Slater and Gordon Lawyers highly enough. We have worked closely together throughout the process of my case, with everything being explained to me as we went along... See more

Company replied

Rated 5 out of 5 stars

The past year has been the most difficult time for me having been diagnosed with mesothelioma. However, Slater & Gordon Lawyers have supported me and helped me through claiming for damages from those... See more

Company replied

Rated 5 out of 5 stars

We had such a positive experience with Slater & Gordon especially with our solicitor Edmund Young and his team. They guided us through every step of the case with patience, clarity, and reassurance.... See more

Company replied

Rated 4 out of 5 stars

What good fortune it was to get Mark Luxton as the Soliciter in charge of my Mesolithioma case. This case was resolved in a few months not years as other legal advisors had told us.Mark kept us totall... See more

Company replied


Company details

  1. Law Firm
  2. Divorce Lawyer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk

Slater and Gordon (UK) LLP

Written by the company


Contact info

  • Chancery Lane 22, 1st floor, WC2A 1LS, London, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

81 reviews

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1-star

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Replied to 96% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(81)

1,696 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy and self explanatory took no…

Very easy and self explanatory took no time at all been meaning to do this claim for a long time thought it was going to take longer thank you for that 👍🏼
Scott Tucker

February 3, 2026
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Scott,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

A solicitor who truly cared

I would wholeheartedly recommend Heather Moore for her outstanding work in supporting me through my claim for compensation following the misdiagnosis of my stroke. From the very beginning, Heather was careful, caring, and consistently considerate. She treated me with genuine compassion at every stage, which made an extremely difficult and vulnerable time far more manageable.

Heather was always clear and communicative, taking the time to explain each step of the process and ensuring I felt informed and supported throughout. She was exceptionally thorough in her work, demonstrating both professionalism and a deep commitment to achieving the best possible outcome for me. I felt listened to, respected, and fully supported under her care.

I am incredibly grateful for Heather’s dedication and would not hesitate to recommend her to anyone seeking a solicitor who combines expertise with empathy and integrity.

November 3, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Romy,

Thank you so much for your 5* review and for your kind words about our colleague, Heather. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Emma, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Very professional and understanding.

Very professional and understanding.

January 28, 2026
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Stephen,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

I would highly recommend Kieron Campion…

I would highly recommend Kieron Campion and his team Faser Iqbal and Alison McPhillips for their exceptional work on my insurance claim. They were professional, knowledgeable, and thorough throughout the entire process. Kieron explained matters clearly, kept me informed at every stage, and handled my claim with care and efficiency. Their expertise and dedication made what could have been a stressful situation far more manageable, and I am extremely grateful for their support.

December 17, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Dan,

Thank you so much for your 5* review and for your kind words about our colleagues, Kieron, Faser and Alison. It was our pleasure to provide you with an excellent service and we will share your kind words with them as well as their team leader, Tracey, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Best in the Country - Kieron Campion and his team 10/10 service

I wanted to take a moment to sincerely to give thanks to Kieron Campion, Faser Iqbal and Alison for everything they have done for me in handling my personal injury claim.

From the very beginning to the end of these past three years, your support has meant more to me than I can put into words. You were always there when I needed reassurance, always kept me informed, and never once made me feel like I was asking too much when I requested updates. That consistency and care truly made a difficult process so much easier for me.

I always felt confident knowing I was in your hands. Your professionalism, dedication, and expertise were clear throughout, and I am incredibly grateful for the outcome you achieved for me. This result will have a lasting impact on my future and my family’s wellbeing, and I will always appreciate the effort and commitment you showed along the way.

Thank you again for your hard work, patience, and genuine support.

I would recommend you without hesitation to anyone who needs a solicitor they can truly trust.

If your reading this and looking for a solicitor best in the game, Kieron Campion and his team 10/10 service

With sincere thanks,

Kind Regards

Mr K Hoque

December 24, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Shahinul,

Thank you so much for your 5* review and for your kind words about our colleagues, Kieron, Faser and Alison. It was our pleasure to provide you with an excellent service and we will share your kind words with them as well as their team leader, Tracey, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Rated 1 out of 5 stars

Highly aggressive sales approach - enquire at your peril

Below is the complaint I sent to Slater and Gordon which speaks to my experience after making an initial enquiry with them. I was then absolutely hounded by their sales people for weeks, despite telling them I did not want them to follow-up and making clear in the initial call that I was still dealing with my injuries.

"I contacted Slater and Gordon a number of weeks ago after being knocked off my bike and injured in London.

The initial call was very poor. It was structured to the needs of your firm as opposed to the potential client, resulting in an inefficient discussion where it took close to 20 minutes to confirm my basic details. To make things more efficient, I requested to send my basic info via email instead. I was told by this was not possible, highlighting an outdated approach which does not suit the way I would need to work together. As a result, at the end of the call I informed your colleague that I did not wish to receive any follow-up contact. I was clear that I would reach out myself should I change my mind and wish to proceed with Slater and Gordon.

Despite this, I have since been harassed by repeated calls and voicemails from Slater & Gordon. The persistence and volume of this contact has been unnecessary and invasive to the extent that I blocked Slater & Gordons phone number. However, I have now received a number of text messages from different numbers that ask if I am 'free for a brief chat' - your approach to date suggests these may also be from Slater & Gordon.

I am formally requesting that Slater & Gordon immediately delete all of my personal data under my GDPR rights, and confirm by email that this has been completed. Your firm should not contact me again in any form except to confirm that this action has been completed.

It is disgraceful and unethical that you deem this an appropriate approach to engaging potential clients. Were your firm’s initial engagement not so poor you could have easily secured me as a client.

If I receive any further contact beyond the email confirmation specified above, I will formally escalate this matter via external channels. "

A few hours after submitting the complaint I received an email apologising 'if' my experience hadn't aligned with their standards of client care. they also promised to delete my data. However, sitting alongside it in my inbox was - you guessed it - a sales chase email from them!

December 9, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Emma,

Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development.

With regards to your data erasure request, I can assure you that this is being processed, but as you only submitted this to ourselves yesterday morning such a request does take time and automated emails are likely to be sent in the interim. You will be notified accordingly once your data has been deleted and you will then receive no further communication from ourselves.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Excellent

Excellent, really fast responses every time. Good attention to detail.

December 4, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Mark,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Medical negligence

Slater and Gordon handled my mum’s negligence case with professionalism, care, and compassion from start to finish. Nicole the solicitor dealing with her case kept us fully informed throughout the process and always took the time to explain everything clearly. Nothing ever felt rushed or overlooked, and we always felt that mum’s best interests were the top priority.

Thanks to their dedication and expertise, the case reached a successful outcome, and we’re truly grateful for all the hard work that went into it. I wouldn’t hesitate to recommend Slater and Gordon to anyone needing a reliable and understanding solicitor.

October 14, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Gareth,

Thank you so much for your 5* review and for your kind words about our colleague, Nicole. It was our pleasure to provide you with an excellent service and we will share your kind words with her, as well as her team leader, Heather, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Simple & efficient

Simple & efficient

October 8, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Steve,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 1 out of 5 stars

Please avoid simply another con…

Please avoid simply another con company ! They don't do a no win no fee policy! They want upfront money up to £1500! my brother was failed by he's supported services and was found dead in he's room 2 days later! They failed to take him to the doctors!
This Slater and Gordon is only interested in money and paying money upfront always! Scammers!!

October 2, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Jon,

We are saddened to see you left us a negative review. If you feel there is anything further you think we could assist you with, please don't hesitate to contact us at CustomerExperience@slatergordon.co.uk and we may be able to resolve any issues.

Kind Regards
Victoria Iyamu
Customer Analyst

Rated 5 out of 5 stars

Very professional

September 27, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

I was assisted by an amazing team

I was assisted by an amazing team, headed up by Kieron Campion. They were very patient and understanding during the 8 year process. Very responsive to emails/phone calls at all times. A very well informed team who put my needs at the forefront of decisions.

January 8, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Orla,

Thank you so much for your 5* review and for your kind words about our colleague, Kieron. It was our pleasure to provide you with an excellent service and we will share your kind words with him, as well as his team leader, Tracey, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Car Finance Claims

Since I have used Slater and Gordon ( although claims not finalised) they have been professional and have kept me informed every step of the way
They have sent me any update on my claims without hesitation
I would recommend them to anyone

September 8, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Paul,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 4 out of 5 stars

Quick and simple

Quick and simple

September 1, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

It was easy to navigate xx

August 26, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,
Simon Murphy
Customer Analyst

Rated 4 out of 5 stars

The simplicity of the process is…

The simplicity of the process is remarkable; however, verification of the outcomes remains paramount.

August 1, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

So far so good finding my finance…

So far so good finding my finance agreements

July 27, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Andrew,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Seems efficient

Seems efficient

July 26, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Frank,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Simple and quick to do

Simple and quick to do, well worth 2 minutes of anybody’s time !!!

July 25, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Jerry,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 4 out of 5 stars

Simple questions took very little time…

Simple questions took very little time to fill it in

July 23, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Laura,

Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.

Kind regards,

Lee Jones
Customer Analyst

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