Slater and Gordon Lawyers - London Reviews 

81
TrustScore 4.5 out of 5

4.6

Chancery Lane 22, 1st floor, WC2A 1LS London, England, GB


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Rated 5 out of 5 stars

I can not recommend Nicole Jackson at Slater and Gordon Lawyers highly enough. We have worked closely together throughout the process of my case, with everything being explained to me as we went along... See more

Company replied

Rated 5 out of 5 stars

The past year has been the most difficult time for me having been diagnosed with mesothelioma. However, Slater & Gordon Lawyers have supported me and helped me through claiming for damages from those... See more

Company replied

Rated 5 out of 5 stars

We had such a positive experience with Slater & Gordon especially with our solicitor Edmund Young and his team. They guided us through every step of the case with patience, clarity, and reassurance.... See more

Company replied

Rated 4 out of 5 stars

What good fortune it was to get Mark Luxton as the Soliciter in charge of my Mesolithioma case. This case was resolved in a few months not years as other legal advisors had told us.Mark kept us totall... See more

Company replied


Company details

  1. Law Firm
  2. Divorce Lawyer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk

Slater and Gordon (UK) LLP

Written by the company


Contact info

  • Chancery Lane 22, 1st floor, WC2A 1LS, London, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

81 reviews

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Replied to 96% of negative reviews

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4.6

All reviews

(81)

1,697 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a satisfactory experience

I had a very satisfactory experience with Slater and Gordon. The solicitor and paralegal managed my settlement agreement with my employer with efficiency and professionalism. The entire process was clearly explained, and the outcome met my expectations. I will definitely rely on them for any future legal advice I may need.

October 3, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Raquel,

Thank you so much for taking the time to leave us a review, we really appreciate it. It was our pleasure to provide you with a helpful service and we'd like to thank you for placing your trust in Slater and Gordon to handle your claim.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Very Good Service - Recommended

The service provided by Doreen was nothing short of excellent. Great support and advice was provided throughout. I felt very comfortable and felt like my matter was important to her (whilst getting a good result). I fully recommend Doreen and her team.

September 26, 2024
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Aaron,

Thank you so much for your 5* review, the positive feedback means a lot to us. It was a pleasure to provide you with Doreen's assistance and we will certainly share your review with her, as well as her team leader, Clare, who will ensure she receives the recognition she deserves.

Kind regards
Simon Murphy
Customer Analyst

Rated 1 out of 5 stars

ASTOUNDINGLY DREADFUL at representing but excel at invoicing.

If I could put less than 1 star or even into the minus category I would.
Senior legal staff, without talent, apparent knowledge, interest, empathy or understanding handled my simple case.
Astoundingly bad at representing but can invoice for every breath! I had to change solicitors, from S&G to another practice after months of delay, inaction, unbelievably badly spelt letters and bad grammar (I had to edit and correct. I wish I could publish them!) lack of interest, communication and knowledge.
The REPLACEMENT solicitors successfully sorted out the claim within weeks, were tremendously professional, charged fairly, listened, understood, made me feel represented, called me out of hours to reassure and update me, showed such kindness, understanding and knowledge I felt humbled.
When I complained to S&G and then escalated it, as they denied wrong doing and invoiced me some more! It took months for a negative result and I suspected strongly they had wanted me to just go away. It felt obvious too that no proper investigation had occurred.
The 'specialists' should be ashamed of themselves.
Note, this was during Covid, they should have just had the decency to say off the record 'we are over run with requests and will deal with enquiries based on highest revenue..'. I would have been happier with that.

September 26, 2023
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Joanne,

Thank you for you review. We're sorry to hear your experience was less than satisfactory, this is not the high level of customer satisfaction we strive for. As part of our ongoing commitment to customer satisfaction, we would love to get to a root cause and would appreciate if you reply to our request for further information or alternatively email us at CustomerExperience@slatergordon.co.uk so we may address any underlying issues. We appreciate your feedback.

Kind regards
Simon Murphy
Customer Analyst

Rated 4 out of 5 stars

This company were excellent

This company were excellent, always kept me updated with regards to the claim and where it was at. Emails answered efficiently. I would highly recommend them.

September 2, 2024
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Michelle,

Thank you for taking the time to leave us a review, we really appreciate it. It was our pleasure to provide you with a helpful experience and we would like to thank you for choosing Slater and Gordon to handle your claim.

Kind regards
Simon Murphy
Customer Analyst

Rated 4 out of 5 stars

Accident Claim

I had an accident on the 13/02/2021

After going through several departments and staff who really didn't know what rhey were doing

I was appointed a new solicitor in Louise Hurley who was very open and honest with me and took charge of my case and we moved forward very quickly

Louise was very thorough and explained everything, was available to take calls and returned calls if missed and responded to every email normally on the same day

I was very impressed with the way she advised and looked after me through the process even though we dis-agreed on several points, we got their in the end until conclusion

I would 100% recommend Louise Hurley to any one and definitely have no problems using her in the future being the professional that she is

She has my blessings in moving forward in her career

Jeff Khan

August 28, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Jeffrey,

Thank you so much for your review and for your kind comments about our colleague, Louise. It was our pleasure to provide you with a helpful experience and we will certainly share your review with Louise, as well as her team leader, Richard, who will ensure she receives the recognition she deserves.

We'd like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Medical negligence claim

My dad's medical negligence claim was made so easy by Nadia Saber. She was respectful, kind, caring and always available when we needed to get in touch. Emails were answered very quickly as were phone calls.
Nadia was very patient with us, respected us when we needed extra time and developed a great professinal relationship with myself and my dad.
Nadia was also there when things got tough, just for a shoulder to lean on and someone to talk to.
Thank you so much to Nadia and the team at Slater and Gordon. You don't realise how much your hard work has meant to us.
Thank you

August 23, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Christine,

Thank you so much for your 5* review, the positive feedback means a lot to us. We are delighted to hear you found our service helpful and we will certainly share your review with Nadia who will be thrilled by your kind words.

We'd like to thank you for choosing Slater and Gordon and we wish you all the very best.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Highly recommend.

Highly recommend.

A challenging case for me personally, but Laura and Hannah of Slater and Gordon were absolutely wonderful.
They were both so professional and so compassionate and they both worked tremendously hard throughout this challenging case.
They both had enormous understanding of the case and I was so fortunate to have Laura and Hannah as my advocate.
I would highly recommend Laura and Hannah who have been so kind and I will always be eternally grateful for their caring and excellent expertise they have shown me.
Laura and Hannah were so patient, taking time for me to discuss any issues or questions I had.
Throughout the process, they both maintained consistent communication every step of the way.
They are both so professional and their sincerity and empathy and their commitment on advocating on my behalf was and always will be enormously appreciated.
Thank you.

August 22, 2024
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Janine,

Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to assist you and to provide you with the excellent team of Laura and Hannah and we will certainly share your kind words with them.

We'd like to thank you for choosing Slater and Gordon and we wish you all the very best.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Tracey Benson - Highly recommend

Tracey Benson took over my personal injury case in 2021 and was brilliant from start to finish.

Tracey, alongside her team, including Natalie Stringer, kept me informed along the way, was very empathetic and handled my case excellently. Tracey got me the result and settlement that was right. Highly recommend.

June 17, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Dear Ms French,

Thank you for your lovely review about Tracey and Natalie. Please rest assured I have since passed on your kind comments to them both, whom I am sure will be pleaded to hear of your review.

Thank you for choosing Slater and Gordon.

Kind regards,
Helena Belt,
Customer Analyst

Rated 5 out of 5 stars

Tracey Benson - Head of Serious Injury

Tracey Benson took our case over from another Law Firm who were not performing

Tracey from the off was proactive and straight talking showing compassion for the serious inquiries that both I and my daughter had suffered in an RTA

She gives honest and concise information on how the case is proceeding and where there may be pitfalls. Her along with her assistant Natalie Stringer respond quickly to emails, calls or messages keeping us informed along the way.

I highly recommend people to use Tracey Benson @ Slater & Gordon for any of their personal Injury cases.

May 17, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Dear Valued client,

Thank you for your lovely review about Tracey and her services. We are happy to hear you would recommend our services in the future.

Please rest assured that your kind comments have been passed to both Tracey and Natalie.

Thank you for choosing Slater and Gordon.

Kind regards,
Helena Belt,
Customer Analyst

Rated 5 out of 5 stars

My Mesothelioma specialist solicitor at…

My Mesothelioma specialist solicitor at Slater & Gordon Nicky Howe has had to battle against our opponants legal team for over three years before she successfully won the day.
Nicky has not only been very professional in her approach to my claim but also caring and understanding of this dreadful cancer caused by breathing in asbestos dust decades ago.
We as a family have a deep admiration for the ongoing work Nicky has in the fight for compensation for victims of Mesothelioma.

May 28, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Robert,

Thank you so much for your 5* review, we really appreciate it. We're so pleased to hear we could offer you a helpful service during what must have been a difficult time and we will certainly share your kind words with Nicky, as well as her team leader, Edmund, who will ensure she receives the recognition she deserves.

We'd like to thank you for placing your trust in Slater & Gordon to handle your case and we wish you all the best.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Edmund Young and his team

Edmund Young and his team were professional and attentive at all times. The process was explained carefully, and complications were kept to a minimum whilst ensuring due diligence and success

May 14, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Paulette,

Thank you so much for your 5* review, the positive feedback means a lot to us. We are so pleased to hear Edmund provided you with a positive experience and we will certainly share your excellent review with him and the rest of the team who will be very happy to hear your kind words.

We'd like to thank you for choosing Slater & Gordon to handle your claim and we wish you all the best in future.

Kind regards
Simon Murphy
Customer Analyst

Rated 4 out of 5 stars

What good fortune it was to get Mark…

What good fortune it was to get Mark Luxton as the Soliciter in charge of my Mesolithioma case. This case was resolved in a few months not years as other legal advisors had told us.Mark kept us totally informed every step of the way to a very satisfactory conclusion. Thnk you very much Mr. Luxton.

April 29, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Rod,

Thank you so much for your review, we really appreciate it. It was our pleasure to provide you with the helpful assistance of Mark and we will surely share your kind words with him, as well as his team leader, Edmund, who will ensure he receives the recognition he deserves. Thanks again.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

My solicitor Michael was absolutely…

My solicitor Michael was absolutely fantastic. He got my injury claim sorted so quickly, so easily and so professionally with a lovely personality from Michael All the way through. Thank you

March 28, 2024
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Ryan,

Thank you for your 5* review and for your kind words about our colleague, Michael. We're so pleased to hear Michael provided you with an excellent experience and we will share your review with him, as well as his team leader, Lynsey, who will ensure he receives the recognition he deserves.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Employment issue resolved by Doreen Reeves

I am very grateful to Doreen Reeves from Slater & Gordon, who assisted me with a very stressful work related issue. With her dedication, professionalism and patient understanding, 'we' were able to negotiate a very positive outcome. Without her, the outcome would have been to my personal detriment, so I would highly recommend putting your trust in her if you are facing a work related problem. I cant thank her enough and she is worth every penny.

April 2, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Louise,

Thank you so much for your 5* review, we love to hear from our satisfied clients. We're so pleased you found the professional service of Doreen helpful and we will share your kind words with her, as well as her team leader, Sarah, who will ensure she receives the recognition she deserves.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

I cannot thank Edmund and his team at…

I cannot thank Edmund and his team at Slater and Gordon enough for the excellent care and expert handling of my mesothelioma case.
From the outset, Edmund was both professional and empathetic, being very supportive to my understanding of the legalities of the case as I came to terms with my diagnosis of this disease.
We would wholeheartedly recommend Edmund and his team at Slater and Gordon to anyone looking for legal help.
Throughout my case, he carefully explained the meaning and sometimes complex jargon and terms which I found invaluable.
Many thanks!
Peter Flanagan

March 7, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Peter,

Thank you so much for your 5* review, the positive feedback means a lot to us. It has been a pleasure to provide you with Edmund's professional assistance and we will share your kind words with him, as well as his team leader, Jordan, who will ensure he receives the recognition he deserves. Thanks again.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Slater Gordon

Aisling O’Connor has diligently Completed my medical negligence claim -re :- Ian Patterson /Spire Hospital
This has been an emotional journey for me and my family and Aisling has been utterly patient kind, and very understanding of how this whole case has affected myself and my family .
I can honestly say that Aisling has been incredible and thank her from the bottom of my heart for all the hard work she has done to bring my claim to a very successful end. The are fantastic team and I wholeheartedly recommend them.

March 9, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Karen,

Thank you so much for your 5* review, we love to hear from our satisfied clients. We're so pleased you found Aisling's expertise helpful to your needs and we will certainly share your kind words with her, as well as her team leader, Heather, who will ensure she receives the recognition she deserves.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Paul Obrien.

After such a very bad 4 years with slg..i have eventually recieved excellent advice from a new staff who has just joined .
Paul Obrien explained everything thoroughly and in detail.
Wish he was the one to deal with my case from the start.

I personally think hes wasted in a company that seems to have a very bad organisation and poor knowledge staff.

December 28, 2023
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you for your review. We're so pleased you found Paul's service helpful and we'd like to thank you for working with us to resolve issues you faced. We will share your kind words with Paul and his legal team and please don't hesitate to contact us should you require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Fatal injury Claim

The team handling my complex fatal injury claim worked tirelessly hard to bring the claim to a successful closure. I sincerely appreciate the efforts of the entire team including, the Counsel who had been with me from inquest to settlement. May you all accept my profound gratitude for premium services offered to me and my family.

February 12, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Kwaku,

Thank you so much for your 5* review, the positive feedback means a lot to us. It has been a pleasure to provide you with a helpful service and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Claim against Mr Paterson & Spire Healthcare

I cannot thank Laura Cleevely and Hannah Brown enough for their support and guidance through my claim. Kind professional and informative always

July 20, 2023
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with the professional assistance of both Hannah and Laura and we will certainly share your kind words with them, as well as their team leader, Heather, who will ensure they receive the recognition they deserve. Thanks again.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Thanks to Meena Bahia

Thanks to Meena Bahia, Natasha Orr & the rest of the team for such a professional and caring approach to a Mesothelioma case. Kept us informed when needed, worked late & still phoned. Excellent outcome all round.

January 29, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Elynedd,

Thank you so much for your 5* review, it is wonderful to hear from our satisfied clients. It was a pleasure to provide you with a helpful service and we will certainly share your kind words with Meena, Natasha, and the rest of our Industrial Disease team who will appreciate your review very much. Thanks again.

Kind regards
Simon Murphy
Customer Analyst

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