Slater and Gordon Lawyers - London Reviews 

81
TrustScore 4.5 out of 5

4.6

Chancery Lane 22, 1st floor, WC2A 1LS London, England, GB


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Rated 5 out of 5 stars

I can not recommend Nicole Jackson at Slater and Gordon Lawyers highly enough. We have worked closely together throughout the process of my case, with everything being explained to me as we went along... See more

Company replied

Rated 5 out of 5 stars

The past year has been the most difficult time for me having been diagnosed with mesothelioma. However, Slater & Gordon Lawyers have supported me and helped me through claiming for damages from those... See more

Company replied

Rated 5 out of 5 stars

We had such a positive experience with Slater & Gordon especially with our solicitor Edmund Young and his team. They guided us through every step of the case with patience, clarity, and reassurance.... See more

Company replied

Rated 4 out of 5 stars

What good fortune it was to get Mark Luxton as the Soliciter in charge of my Mesolithioma case. This case was resolved in a few months not years as other legal advisors had told us.Mark kept us totall... See more

Company replied


Company details

  1. Law Firm
  2. Divorce Lawyer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk

Slater and Gordon (UK) LLP

Written by the company


Contact info

  • Chancery Lane 22, 1st floor, WC2A 1LS, London, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

81 reviews

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1-star

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Replied to 96% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(81)

1,697 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Web site very easy to navigate.

July 13, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Speed and ease

July 9, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards
Simon Murphy
Customer Analyst

Rated 4 out of 5 stars

Car Finance check

Very easy to fill in personal details, and nothing else to do but wait for information

July 8, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.

Kind regards
Simon Murphy
Customer Analyst

Rated 1 out of 5 stars

Not very thorough

Requested they look into if I had a discretionary commission arrangement for the finance on my car purchased in 2004. They came back to me after a few months of email updates to say they could no longer pursue this on my behalf as I hadn’t provided a financial agreement number (I did at the very beginning) and that I had no arrangement that they could find. I emailed back to provide again the agreement number but they ignored my emails! The finance company that handled the agreement originally have since got back to me to say that I did have a discretionary commission arrangement with them. Slater & Gordon wasted my time basically.

March 1, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi,

Thank you for your review. We're sorry if our service did not live up to your expectations. We will investigate this matter to see if there is anything further we can assist with.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Outstanding Deputyship Support…

Outstanding Deputyship Support Following a Brain Injury

I’m incredibly grateful to Paul m O’Brien and team at Slater and Gordon for their outstanding support in managing my deputyship following a brain injury. From the very start, they handled everything with the highest level of professionalism, care, and respect.

Navigating the legal system after such a life-changing event felt daunting, but the team made the entire deputyship process clear and manageable. They explained every step in a way that was easy to understand, always kept me informed, and were consistently patient and compassionate throughout.

Their expertise in Court of Protection matters was clear from the outset, and their attention to detail gave me real confidence that my affairs were in safe hands. More than that, they treated me like a person — not just a case file — which made a world of difference during such a challenging time.

Thank you to everyone at Slater and Gordon who supported me. Especially mr Paul m O’Brien. Your guidance and professionalism truly made this process much less stressful, and I wouldn’t hesitate to recommend your services to anyone in need of deputyship support.

Mr Dayton Littlewood

June 24, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Dayton,

Thank you so much for your review, we really appreciate it. We are so pleased to hear you found our service to be of great assistance and it will be our pleasure to share your kind words with Paul along with the rest of the team.

We would like to thank you for placing your trust in Slater and Gordon and we wish you all the very best.

Kind regard
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Easy and straightforward.

Easy and straightforward.

June 24, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

I’m impressed about how quick the…

I’m impressed about how quick the Company could find all the agreements the right dates and years . 🥰

June 20, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Really easy to use

June 11, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Great outcome!

Thank you to Rosaline and her team for all the hard work put into my case.
A incredibly long 9 year battle concluded with an outcome that I am pleased with.
Its been an extremely difficult journey especially with all my ongoing disabilities so thank you Rosaline for accommodating that.
Looking out for my best interests and advising me of whats best for me. Forever grateful!

May 27, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Christine,

Thank you so much for your review, we really appreciate it. It has been our pleasure to assist you during this long journey and we will certainly share your kind words with Rosaline, as well as her team leader, Helen, who will ensure she receives the recognition she deserves.

We would like to thank you for placing your trust in Slater and Gordon and we wish you all the very best.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Doreen was really great to work with

Doreen was really great to work with - super efficient and helpful with all of my questions. Thank you !

April 14, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Emily,

Thank you so much for your 5* review, we really appreciate it. We are so pleased to hear you found Doreen's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Peter, who will ensure she receives the recognition she deserves.

We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Excellent service

Excellent service. It was arranged for me to see consultants which went well. Whenever I emailed Richard with a question I got a response within 24 hours - without fail - which was impressive.

March 28, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi John,

Thank you so much for taking the time to leave us a review. It was our pleasure to provide you with Richard's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Kieron, who will ensure he receives the recognition he deserves.

We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Medical Negligence Claim

I was given the details for Slater & Gordon from a friend who had been through a similar situation to myself with regards to medical negligence. The service that Heather Moore and her team have provided throughout has been excellent. The team have been there every step of the way showing due diligence, professionalism and guidance whenever needed. They have worked tirelessly to get the best result for me and my family and I will be eternally grateful for that. I would recommend their services.

March 20, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Hayley,

Thank you so much for your 5* review, we really appreciate it. We are so pleased to hear you found Heather's support helpful during a lengthy process and we will certainly share your kind words with her, as well as her team leader, Emma, who will ensure she receives the recognition she deserves.

We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Very responsive and responsible team

Very responsive and responsible team, actively requesting updates and tracking progress. Fast turnaround, working with great diligence. Was able to resolve matter within 2 days.

February 28, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

My clinical negligence claim experienceexperienceMy experience with Slater Gordon and…

My experience with Slater Gordon and especially with the Solicitor assigned to me was that they were professional, kind and updated me every step of the way during a long and difficult period in my life.

March 2, 2025
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you so much for taking the time to leave us a review. We appreciate your kind words and are so happy to hear that you found our service to be helpful during a challenging time. We will certainly share your review with the team and we would like to thank you for placing your trust in Slater and Gordon to handle your case.

Kind regards
Simon Murphy
Customer Analyst

Rated 1 out of 5 stars

Dijana Radaviciene Since I can no longer see my written…

Since I can no longer see my written review, I’m writing it again. I’ve had a case since 2020. Immediately after signing the contract, my lawyer focused mainly on gathering my full 16-year GP history since my arrival in the UK, but when she forwarded it to the defendant, I received no response. As for appointing experts, for some reason, she wasn’t in a hurry and only after a two-year break did she appoint the first expert, and that was at my request. The expert reports were created without important radiological tests, and I constantly had to ask my lawyer to send them. In 2024, she even tried to mislead the client, claiming that the back MRI had been sent to the expert. I had two ,,conferences'', which I can’t even call conferences, as they were essentially nonsense, there was an attempt to mislead the client about section 36, claiming that negotiations could only take place once.My son, who participated, was so bored that he dozed off without participating in the discussion at all. An important witness was not included in the witness list, and my lawyer talks about millions claim, even though neither the defendant nor the lawyer has been preparing for any negotiations since 2020. My official request to begin negotiations was rejected twice by my lawyer. An official request to explain how the individual fracture amounts were calculated has been ignored and there is no response. My lawyer’s behavior since the beginning of the case has been strange and, of course, not in the client's favor. All of the defendant's requests were fulfilled, and all documents were disclosed to the defendant. When I asked my lawyer to mention even one significant piece of advice given since 2020 regarding the case, she could not do so because there simply was none. That’s why the case is in court. A real 5-year nightmare. I recommend avoiding this company.

February 26, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi Dijana,

Thank you for your review.

We are sorry to hear you are not completely satisfied by our service. Despite complications outside of our control, our team are working hard to bring your case to a full and satisfactory conclusion. We thank you for your patience during this time and hope to maintain a working relationship.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Second time I’ve used Slater & Gordon.

This is the second time I’ve used Slater & Gordon to help me with a claim. The first was in 2013-2018 a Road Traffic Accident abroad in which I sadly lost my husband of 42 years.
My second time was 2023-2025
Re-garding my Mesothelioma diagnoses
(Asbestos Cancer)
I didn’t hesitate using this company a second time. I’ve found all personnel I’ve dealt with to be very professional, very knowledgeable & very supportive of your cause.
Nothing is too much trouble for them to investigate on your behalf. There’s always someone at the other end of the telephone to help & they always return your calls. They don’t put any pressure on you, they really care & take note of your own feelings.
I would recommend Slater & Gordon very highly should you need a professional & caring service.

January 15, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - London

Hi,

Thank you so much for your thoughtful review, the positive feedback means a lot to us. It brings us great happiness to know we are changing lives for the better and we will certainly share your kind words with the rest of team.

Thank you for your feedback and we wish you all the very best.

Kind regards
Simon Murphy
Customer Analyst

Rated 1 out of 5 stars

Spent 2 hours and 35 minutes dealing…

Spent 2 hours and 35 minutes dealing with the London office regarding a personal injury claim for my elderly mother.
First agent I spoke to took all our details, then transferred us to another agent who took more details. She then transferred us to the specialist team. Spoke to a bloke who said he didn't have our details, took our contact number (again) and said he'd call back in "a few moments ". 40 minutes later I called back and was told the specialist team had referred us back. He then proceeded to ask me to about my claim. I told him that I had already told two members of staff and that I had a reference number. He told me that he was adding to the notes as not all the details had been filled in. I told him I was very unhappy with this service and did not feel they were professional in their approach and ended the call.
Based on my experience, I would not recommend this company. Personal claims are sensitive and personal, this company give not give me confidence in fighting for my mother's injuries.

December 13, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Steven,

Thank you for your review. Our apologies if your expectations were not met, this is not the high level of customer satisfaction we strive for. We would love to get to the root cause of this matter so we would appreciate if you could supply us with your case reference either via the secure post-reply Trustpilot request or by our email at CustomerExperience@slatergordon.co.uk.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

I would highly recommend Slater and Gordon Lawyers.

I would highly recommend Slater and Gordon lawyers.
My case was a medical negligence claim, in which I had been through a very harrowing time,
Hannah Brown and Heather Moore from Slater and Gordon Lawyers who worked on my case were very compassionate.
I truly cannot thank them enough.
(C Hussain.Birmingham.)
(P.S.My negligence claim was successful)

December 6, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi,

Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with such an excellent team and we will share your review with Hannah and Heather who will be delighted by your kind words.

We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Slater & Gordon. Edmund Young

I engaded Slater & Gordon I met Edmond Young and was very happy dealing with him. He answered my Questions. His staff have helped me with my claim. They did a fine job. It's been settled in good time. I am happy to recommed Slater & Gordon and Edmund Young to deal with any legal problems.

November 30, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Rosemarie,

Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with Edmund's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Jordan, who will ensure he receives the recognition he deserves.

We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Thank you Heather Moore and entire team

I have had the pleasure of Heather Moore helping with my case and from the first time she made contact she has been very professional, open honest and dealing with us with a lot of compassion and empathy at a very difficult time. She has kept us updated throughout the process by emailing and making phones calls. Everytime we had a question she was quick to respond. When she would go on leave she would inform us of and give us a contact person if we needed anything. I also had the pleasure of dealing with Hannah Brown again very professional. I highly recommend them for they made a difficult situation very bearable and on the plus side we got the outcome we wanted.
Heather and your entire team thank you soo much from the bottom of our hearts.

October 7, 2024
Unprompted review
Slater and Gordon Lawyers - London logo

Reply from Slater and Gordon Lawyers - London

Hi Makena,

Thank you so much for your 5* review, we really appreciate it. We are so pleased to hear you found our service helpful and we will certainly share your review with Heather and Hannah who will be delighted by your kind words.

We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

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